Chăn bông, nệm Tempur-Pedic, bàn ủi/dụng cụ ủi quần áo, nôi/cũi di động

Nhận xét về Tesla Wellness Hotel and MedBed Center

2.5 out of 5
Tesla Wellness Hotel and MedBed Center
139 Pittsburgh Rd, Butler, PA

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 26/46 nhận xét" "
Đánh giá 8 - Tốt. 3/46 nhận xét" "
Đánh giá 6 - Được. 4/46 nhận xét" "
Đánh giá 4 - Kém. 7/46 nhận xét" "
Đánh giá 2 - Tồi. 6/46 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,2/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Tirsa

Lưu trú 1 đêm vào Tháng 2, 2024
Tim trả lời vào 09/02/2024
Thank you! We are pleased you enjoyed your stay and look forward to seeing you again!

10/10 - Xuất sắc

Kedrick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Tim trả lời vào 11/10/2023
Thank you for the great review! We are very happy you enjoyed your stay!

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place.
Love the pool. The staff is very friendly. Everything was great. The breakfast was good too.
Lưu trú 1 đêm vào Tháng 10, 2023
Tim trả lời vào 09/10/2023
We are truly happy you enjoyed your stay! We look forward to seeing you again!

10/10 - Xuất sắc

Sharon, AMELIA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 9, 2023
Tim trả lời vào 09/10/2023
Thank you for your feedback! We a very glad you enjoyed your stay with us!

10/10 - Xuất sắc

Maria

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Tim trả lời vào 11/09/2023
Thank you for the great great review! We are glad you enjoyed your stay with us! Hope to see you again soon!

2/10 - Tồi

Ylonda

Lưu trú 1 đêm vào Tháng 9, 2023
Tim trả lời vào 11/09/2023
We are very sorry you didn’t enjoy your stay! Please feel free to always contact FD with any issues so we can address right away!Thank you!

10/10 - Xuất sắc

Maryellen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Price and upgrades were great
Lưu trú 2 đêm vào Tháng 9, 2023
Tim trả lời vào 09/09/2023
Thank you for your review! We look forward to your next visit!

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here by chance because Taylor Swift was in town and IHG was sold out. Our stay was fine, staff worked really had to be accommodating. It is an older Holiday Inn they are rehabilitating, heated pool was enjoyable. Not sure if I believe in the healing powers of the Tesla Med-Bed, but clean, safe and a good value. We would stay again.
Lưu trú 2 đêm vào Tháng 6, 2023
Tim trả lời vào 09/09/2023
We are glad you enjoyed your stay! Thank you for your feedback

10/10 - Xuất sắc

Helen

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This is the cleanest hotel I have ever stayed in. Our only issue was a very noisy air conditioning system. We did not do the included breakfast, but it was very adequate. I would have liked to see a protein on it.
Lưu trú 3 đêm vào Tháng 8, 2023
Tim trả lời vào 29/08/2023
Thank you so much for the great feedback!Great news! We will be opening our fully renovated Kitchen and Dining Hall! Once these Kitchen is completed we will also offer a free hot breakfast with excellent options for our guests! We hope to see you again soon!

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place
It was amazing. Spent two nights there
Lưu trú 1 đêm vào Tháng 8, 2023
Tim trả lời vào 20/08/2023
Thank you! We are glad you enjoyed your stay and look forward to seeing you again!

10/10 - Xuất sắc

Rob

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Would go back
It was quiet there. Clean. Pool was fun. Great location
Lưu trú 1 đêm vào Tháng 8, 2023
Tim trả lời vào 15/08/2023
Thank you for the great review! We are are very happy you enjoyed your stay and hope to see you again!

8/10 - Tốt

Kelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great from the staff to the cleanliness and very peaceful. Only downside was water wouldn't get hot. Notified staff of issues otherwise enjoyed my stay.😊
Lưu trú 1 đêm vào Tháng 8, 2023
Tim trả lời vào 06/08/2023
We are glad you enjoyed your stay! We are currently working on upgrading the hot water system so it gets hot quickly with no wait. We appreciate your feedback and look forward to your next visit!

10/10 - Xuất sắc

Monica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was polite. Hotel was very quiet. No riff raft
Lưu trú 1 đêm vào Tháng 7, 2023
Tim trả lời vào 30/07/2023
Thank you for your wonderful review! We look forward to your next visit!

10/10 - Xuất sắc

Erin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tim trả lời vào 03/07/2023
Thank you for the great review! We are very happy you enjoyed your stay with us!!!

2/10 - Tồi

Khách đã xác thực

Khách đi công tác
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Looked abandoned Ceiling was missing with rain buckets. No staff. No breakfast or coffee in the morning as promised. They had a really nice gym. I would not recommend.
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 28/06/2023
We are sorry you did not enjoy your stay! I am a little confused as we do have a continental breakfast everyday from 6am-10:30am. There’s coffee pots in the breakfast room and in all guest rooms. There is also full staff from 6am-10pm. As far as rain buckets, we had the entire roof replaced last year before opening the new hotel. The only thing I can think of is there was a small drip in a hallway from condensation on one of the new HVAC units that we had them come and fix right away. We Always encourage guests to report any issues to the front desk right away so we can resolve them. We could have shown you where the breakfast room was if you weren’t sure, or address any problems you may have. Our main priority is our guests to be happy and comfortable!

10/10 - Xuất sắc

Lydia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was a little leery about staying at this hotel mostly because of the name. But was pleasantly surprised at our room. It was clean, bright and sufficient. The bathroom was very small but it was only for one night so it wasn't that big of a deal.
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 23/06/2023
Thank you for your thoughts! We appreciate your kind review and look forward to seeing you again!

2/10 - Tồi

Jacob

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place was closed with a hand-written note stating such.
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 20/06/2023
Sorry for the inconvenience. It is stated on all websites that the FD closes at 8pm to avoid these issues. We actually keep someone at the desk an extra 2hours past the listed time just in case someone is late. There are a few places doing this now due to staffing issues.

4/10 - Kém

Morena

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
My recent stay at the Tesla MedBed Center left me feeling disappointed and dissatisfied. Despite my initial excitement about staying at this hotel, the overall experience fell far below my expectations due to poor maintenance and a lack of responsiveness from the staff. Upon entering my room, I immediately noticed signs of neglect. The overall cleanliness and upkeep of the room were subpar, and it was evident that little effort had been made to maintain the space. To my utmost dismay, I discovered a dead lizard under the side table, indicating a lack of attention to detail and cleanliness. This not only left me feeling disgusted but also raised concerns about the overall hygiene of the room. When I brought this issue to the attention of the staff, I expected a prompt and professional response. Unfortunately, their lack of action was disheartening.
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 26/06/2023
We are sorry you were not happy with your stay! I spoke to all staff working that weekend to gather all information. You checked in for one night. The night you checked in nothing was reported to staff. The next morning when you were leaving the building you told front desk you found a dead lizard. It was a salamander that the only thing we can think of is it crawled through the ptac unit. Every item from the beds/furniture to the phones/etc are all brand new. The rooms themselves have been renovated ceiling/walls to new flooring. Everyday housekeeping inspects the rooms for new arrivals. They may have missed it or it may have crawled in after inspection. Either way we sincerely apologize for that, and we have implemented cleaning checklists, and Inspection checklists to be completed and signed for each room by the housekeeper and the housekeeping Inspector. If the front desk would have been informed at the time you had the issue we would have immediately gotten you a new room or disposed of the salamander and cleaned whichever you preferred. You stated “lack of response by staff”, however nobody was informed until you were leaving the building. You also stated poor maintenance and upkeep, but the only problem listed was the salamander. We have a contract with Orkin who comes in weekly for preventative service to limit these issues. I can say out of 13 years this was the first salamander we have ever had in a room. We take all complaints very seriously and do our best to prevent future issues, but we do need to know at the time if there is a problem so we can do our best to correct it. In this case we were given no chance to correct the issue before checking out and leaving your review. Again, we are truly sorry you were not happy and have implemented procedures to help prevent future issues.

2/10 - Tồi

MARK

Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 20/06/2023
Sorry for the inconvenience! As I explained to you before, the front desk currently closes at 8pm due to staffing shortages. We keep someone there an extra 2hours just incase of traffic/etc. on Friday night we stayed 4hrs late because of the concert people were attending. Unfortunately when you arrived it was well past midnight and our staff had to leave. We Truly are sorry for this but at this point it is just out of our control.

2/10 - Tồi

Robert

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Building was closed when I went to check in
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 23/06/2023
We are sorry for the inconvenience! Our Front Desk hours are posted online to try and avoid these unfortunate situations. We are actively looking for more staff so we can extend check in times to make it more convenient for late night guests. Thank you

10/10 - Xuất sắc

Letha

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was amazing, definitely would stay again.
Lưu trú 2 đêm vào Tháng 6, 2023
Tim trả lời vào 20/06/2023
Thank you So much for the great review! We are very pleased you enjoyed your stay!!! Hope to see you again!

6/10 - Được

AMY

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 6, 2023
Tim trả lời vào 20/06/2023
Thank you for your review! We take all reviews seriously and appreciate any insight given so we can adjust and do our best for our guests! Hope to see you again soon!

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 6, 2023
Tim trả lời vào 20/06/2023
Excellent!!! Thank you so much for the great review! We are truly pleased you enjoyed your stay! Hope to see you again soon!

10/10 - Xuất sắc

Gene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I read the reviews that were bad , took a gamble and it turned out great . Hotel was clean ,staff was friendly
Lưu trú 2 đêm vào Tháng 6, 2023
Tim trả lời vào 12/06/2023
Thank you for your kind review! We are truly pleased you enjoyed your stay! We look forward to seeing you again! Hopefully our Kitchen will be completed by then and we will have a restaurant and room service to offer as well! Highest Regards!

10/10 - Xuất sắc

Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ
Staff was friendly and helpful but the outside sucks!
Lưu trú 2 đêm vào Tháng 6, 2023
Tim trả lời vào 09/06/2023
Thank you for your feedback! We are pleased you enjoyed your stay! Not sure what you didn’t like outside but feel free to reach out to us directly anytime! We take all suggestions seriously. We look forward to your next stay!

2/10 - Tồi

Ashley

Đi cùng gia đình và trẻ nhỏ
We had a newborn with us and never anywhere in this ad did it say waivers were required and the "energy" hasn't been tested on children under 5 years old. Had I known, I would have chosen another hotel.
Tim trả lời vào 15/05/2023
Thank you for your feedback! We take all reviews seriously, and apologize for the confusion with the front desk. Waivers are for study participants not regular guests. You will only need to sign the typical Hotel Terms and Conditions form that all Hotels have signed upon arrival. Aside from the confusion at check in we hope you enjoyed room and amenities!

4/10 - Kém

Emily

Khách đi công tác
The gym is the absolute best part of this hotel. In the back, section F, room 159, there was no hot water at night. The TV connection did not work and you cannot let fresh air into the room as the windows do not open.
Lưu trú 1 đêm vào Tháng 5, 2023
Tim trả lời vào 11/05/2023
We are sorry you weren’t happy with your stay! In future please let the Front Desk know of any issues and we will correct right away or give you a new room if needed. We have the full package for Direct TV. Sometimes the cable box may need reset. Hot water may take a few minutes when the Hotel is slow due to no use but once hot it will never run out. We have a solution that we are implementing for slow nights to solve that problem. The windows do not open, but each room has its own PTAC unit so guests can adjust the temperature to their choosing. I am glad you enjoyed the Gym! We also have a very large indoor pool and other amenities that I’m sure you would enjoy if you decide to come back. Thank you for your review! We sincerely look at each one so we can adjust and make our facility the best it can be!

10/10 - Xuất sắc

SAMUEL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2023
Tim trả lời vào 11/05/2023
Thank you for the great review!!! We are very glad you enjoyed your stay with us!

10/10 - Xuất sắc

Allyn

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2023
Tim trả lời vào 07/02/2023
Thank you for the great review! We are very happy you enjoyed your stay with us and we look forward to your next visit!

4/10 - Kém

Tiffany

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We went to bring in the new year pool side with a in jacuzzi and the pool was closed, and the jacuzzi was filthy. Showed housekeeping and manager didn't reach out regarding our complaints.
Tim trả lời vào 06/01/2023
We are sorry you were not pleased with your stay! we closed the pool for Winter. It was removed from the Expedia website as available back at the end of November. The Jacuzzi was clean at check in. When management came to the room to show you how to operate the Jacuzzi by pressing the on switch, there were already kids swimming. I personally still drained and cleaned the jacuzzi again to accommodate. For breakfast we have a wide variety of muffins, breakfast bars, oatmeal’s, cereals, fruits, yogurts, waffles, juices, coffee and milk, etc. unfortunately our kitchen is currently under renovation but once it’s complete we will have eggs and other hot item’s to offer, we are hoping by spring.

10/10 - Xuất sắc

Nicole, Butler

Tim trả lời vào 15/05/2023
We are very glad you enjoyed your stay!!! Thank you for the great review!

10/10 - Xuất sắc

Zena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2022
Tim trả lời vào 11/12/2022
Thank you for sharing your experience! We truly appreciate it and hope to see you again soon!

6/10 - Được

Andriy

Khách đi công tác
Thích: Tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No hot water in room 182, no closet or even coat hangers, breakfast was a joke, some gym equipment non-operational, front desk no there in the morning. Read similar reviews from previous travelers, but in reality it was even worse.
Lưu trú 1 đêm vào Tháng 11, 2022
Tim trả lời vào 18/11/2022
Hello! We are sorry you were not happy with your stay! Currently there is FD staff from 8am-10pm and security overnight. We have been looking to add more staff in order to have 24hr FD. We just installed the new Gym and have a few accessories to add that did not come with the package, so we have placed another order. For Breakfast we have a variety of Muffins, Breakfast Bars (Regular and Gluten Free), Waffles, Toast, Variety of Ceriel, Variety of Oatmeal, Oranges, Plums, OJ, Apple Juice Coffee, and more. Once our Kitchen is renovated we will offer a full hot breakfast as well as have dinning room for lunch and dinner. All renovations in the room's have been completed aside from a few rooms need new coat racks hung. We are in process of completing that as well. We apologize it took to long for the water to get hot. We addressed the issue and hope to have solved it. We want all our guests to enjoy their stay with us and we appreciate your thoughts! That is how we learn, and make our Hotel better for all!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ
Great budget place
It was great place for the money, i had to stay 2 nights for business. This was the only place that was reasonably priced at late notice. The rooms was very clean the beds and sheets looked brand new and fresh paint on the walls. Now for the bad, the bathroom was very dated and rusty. The hot water took about 15 mins before it got warm and there was this musty oder through out the room. The place also looked a bit spooky but overall i felt safe and the room was much cleaner than other hotels i’ve stayed at this price.
Halls looked spooky
Great rooms!
Sheets and bed very clean
Rusty counters in bathroom
Lưu trú 2 đêm vào Tháng 11, 2022
Tim trả lời vào 18/11/2022
Hello! Thank you for your thoughts! We apologize for the rust in the bathrooms. We have staff going through each room this week to address. We have also addressed the hot water delay. For the hallway's, yes we are a very large facility with long hallways so i can see how it could be spooky. Please know we have security at night and cameras through all hall's and parking lot area's for every ones safety. We will look into adding some more paintings or furnishings to "warm it up." Thank you for your thoughts!

4/10 - Kém

Josephine

Lưu trú 2 đêm vào Tháng 10, 2022
Tim trả lời vào 18/11/2022
Thank You for your review. We look forward to making your next stay much better!

6/10 - Được

ANN

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 10, 2022
Tim trả lời vào 18/11/2022
Thank you for your review! We look forward to hearing from our guests!

6/10 - Được

Jennifer

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Need to extend time for having someone at the front desk. And let people knoe that are away from front of hotel about letting hot water run for a while so it heat up.
Lưu trú 3 đêm vào Tháng 10, 2022
Tim trả lời vào 18/10/2022
Thank you for your input Jennifer! We are appreciative of all suggestions to make our facility better! We are currently in the process of hiring more staff in order to keep the front desk open 24/7. We also have a solution for the hot water.

10/10 - Xuất sắc

Kayla

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was nice and they were very informative
Lưu trú 3 đêm vào Tháng 10, 2022
Tim trả lời vào 18/10/2022
Thank you for your kind review! We are very glad you enjoyed your stay!

4/10 - Kém

Elvin

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stay away-- sleeing on a park bench would be bette
The place is comfortable enough, but there is a medical facility that makes the whole place smell like Ben Gay. After dark it looks like a mental hospital with that very creepy vibe, and the front desk is very limited in hours. On the night that I stayed, there was a power outage that made the whole place dark except for emergency lighting. Alarms went off all night and there was nobody on site to help. I called the manager as per the note at the front desk but nobody ever showed. Would not recommend.
Lưu trú 2 đêm vào Tháng 10, 2022

4/10 - Kém

Sriramoju

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2022

4/10 - Kém

Kevin

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I cannot comment on the MedBed experience, but this facility is currently substandard as a hotel. If you are looking for a cheap place to stay for the night, that is what you will get, but nothing more. They were still actively remodeling, which made the experience unsightly and uncomfortable. We ended up cancelling the reservation and staying elsewhere...although we did pay more.
Lưu trú 1 đêm vào Tháng 9, 2022
Tim trả lời vào 18/10/2022
We are sorry for the renovation inconvenience at the time of your stay! We would love for you to come back to see the huge difference’s that have been made, and enjoy the wonderful Amenities that only our Hotel offers!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Newly renovated guest rooms - lots of on going renovations. Clean with friendly and helpful staff.
Lưu trú 2 đêm vào Tháng 9, 2022
Kristin trả lời vào 21/09/2022
Thank you for your kind review! We look forward to having you back!

10/10 - Xuất sắc

Valeriya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2022
Tim trả lời vào 12/09/2022
Thank you for your kind review! We look forward to your next visit!