Khách sạn Cacao Bajo

"Todo excelente, muy tranquilo para pasar en familia"

"Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico"

"Very clean rooms great staff"

"Loved the food"

"There should be an Ice machine in the tall building instead of having to walk all the way to the rest to get Ice. The pools are cleaned every day but not the surrounding areas. I personally colected alot of garbage in the playground & basket ball area. No internet service in the tall building so it was useless having a TV. Not able to entertain the kiddos 9-7 after 8pm in the room. Staff was amazing. Room was comfortable but Only one microwave on the 1st floor of the tall building for all the...

"My room was changed upon arrival, I was not given a room change discount since I did book a bigger room . The room I was in was not clean, because of the location and ability to call and uber and leave was not an option, therefore no point to complain."

"La estadía estuvo espectacular, todo según se indica: apartamento limpio, con un espacio excelente para alguna persona que necesite espacio para movilidad con silla de ruedas. Las habitaciones, la sala , cocina, baños y lavandería excelentes. El personal todo el tiempo atento, buen servicio. Nos encantó!!!!"

"Poot and parking is not safe."

"Buen sitio y limpio"

"I had a very pleasant stay at this property. The room was exceptionally clean, well-maintained, and comfortable, making it easy to relax after a long day. The staff were friendly, welcoming, and always ready to help with any questions or requests. The location was excellent, with convenient access to nearby attractions, restaurants, and transportation options. The bed was comfortable, and the overall atmosphere was quiet and relaxing, which contributed to a great night’s sleep. I would gladly...

"El hotel está ubicado en un área muy accesible a los lugares de interés y de comida y bebidas. La housekeeping fue muy amable. La habitación estaba muy limpia pero las ventanas no cierran herméticamente por lo que se escucha el tráfico de la calle. Está bien para una noche."

"Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio"

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

"Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!"

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"El agua se fue. No pudieron resolver con la cisterna. Facilidades para entrar con código en mal estado. Toalla sycia en habitacion. una de las habitaciones r"