Khách sạn gần Bảo tàng Cades Cove tại Maryville

"Upon arrival, there was just a sign at the desk, which was unmanned, saying someone would be back after helping another customer. We waited a while for the gentleman to return. That's fine, he was helping someone. When he checked us in, we found out the elevator was broken...no big deal...but then we were put on the 3rd floor and needed to carry everything up the stairs. Again, not a huge deal, but the place was definitely not too full, so why not just offer people something on the first or even...

"Wonderful property"

"Got there at 340 and our room was not ready yet So we had to change in our pickup, to go to a concert cause he wouldn't let me check in"

"The proximity to the airport was perfect. The staff were so nice and helpful with parking while we travel. Of course the bar is always nice!!"

"Clean room very comfortable"

"The breakfast was good and convenient. We had a room where the water from the shower drained out to the rest of the bathroom. So our bathroom floor stayed soaked. I understand that this was a handicapped accessible room but they too could have benefitted from a dry bathroom floor and some drawers to put clothes in. Not one drawer and only 3 hangers. Alex was wonderful and helpful, and parking was convenient."

"The property was in good shape, staff was friendly and the room was good. I would stay there again if in the area."

"Staff was great. Park and fly option is great. My only complaint is that the tv is mounted in a weird way so only one of us could see the screen from the bed. The bathroom hand soap is mounted on a wall so you have to shut the door to use the sink. It was pretty noisy in the hallways in early evening. Other than that it was a great stay."

"Breakfast was great, especially with my Starbucks coffee! Staff was very courteous and everything was very clean!"

"Great room"

"So glad we went with this hotel - great price and airport shuttle excellent - All of the staff were very helpful and kind - good clean safe choice near the airport. "

"Room was very clean. Staff very friendly."

"Dirty"

"They charged us a $50 deposit, claiming they would refund it at checkout—but that never happened. They stole our $50, and the exact same thing happened to some acquaintances of ours. On top of that, the refrigerator didn't even work."

"My experience was average. The place had a smell that I didn’t find pleasant, and the walls showed several imperfections that could be improved. I understand it’s a budget option, but with a bit more maintenance it could offer a better experience. I stayed out of necessity, although I personally wouldn’t choose it again."

"Do not take your personal property into the rooms! I left all of our items in my car. If there had been any other options for the night I needed I would have canceled my reservation. As soon as my son and I entered the room I immediately killed the cockroach in the bathroom. The bedding was clean but the ick factor was at an all time high. If I could have made the drive back home and not made it home at 6am I would have. Absolutely disgusting. "

"My husband and I were in Townsend for our grand daughter's wedding. We stayed at Laural Valley Mountain Retreat. We were on the second floor and had a great view. When I booked our room, I had no idea we would be walking up 21 steps to our room. SURPRISE!!!! These are thing you really need to know about when booking. My husband is 78 and I am 76 and have had total knee replacement in both knees. I was also wearing a heart monitor that weekend. Boy did I give it a workout. ...