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"Shower faucet not able to turn for hot water. No coffee making in room. Comfortable bed."

"We always stay at higher end hotels, but found ourselves unable to find a room due to move out/graduation at the university. We were really nervous about staying here, but were so pleasantly surprised. It was honestly cleaner than a lot of the more expensive hotels! We didn’t even find a stray hair in the bathroom. It had several in room amenities. We were also nervous leaving our fully packed car overnight, but the parking lot was well lit and we had no trouble with anyone trying to break in. I...

"The rooms were very clean and smelled fresh. The bed was comfortable and staff was very nice."

"As of April 2026 this place is nearly new. It’s a unique set up to me. It’s a Homewood Suites on one side and HGI on the other, shares the same lobby. My only 2 issues are that breakfast on the HGI side is lactate $15, and it’s prob not worth $5. Empty dishes, empty coffee and non helpful staff. We had a check in issue and were told the manager was off on Saturdays and could not help us, but he was actually just around the corner and finally came out. It will take a little intentional...

"The staff was amazing, so friendly & helpful! Parking was plenty & the rooms were definitely cleaned and well maintained! Definitely a place to book if you’re in BHam/Hoover area."

"Room was clean and everything worked. Breakfast was good. No complaints "

"Did not eat breakfast downstairs but the Kitchenette was fully stocked and perfect for my stay for business"

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"The breakfast bar eggs and sausage, coffee ran out both days of our stay. The eggs were not replaced. This was about one hour before the end of the breakfast period. Shower fixture was loose and came apart."

"Love staying here"

"Staff was very friendly & professional. Location is good & easy to access. "

"Will not stay here again. The staff was friendly however I was not a fan of the cleanliness. There was something spilled in the floor all throughout the lobby into the elevator. It was still there the next morning when we went to leave as well. Was never cleaned up. There was a musky smell throughout the entire place. In serious need of renovations. Went to find something to drink and all they had available was at the front desk in a cooler that apparently did not work. It was hot… Went to get...

"The hotel was very clean and so was our room. The hotel staff were very friendly & helpful."

" The breakfast was great "

"Staff very professional and attentive to our needs. Great rooms and parking. Recommend highly! "

"The staff at this hotel are second to none. So kind, so helpful and at least appear to love what they're doing! Huge shoutouts to David (valet) and Kiara. This place is always clean and comfortable"

"It was okay but the staff is not good "

"The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom."

"The showerhead was dripping mold so I couldn't use it. Didn't make me feel too positive about anything else cleanliness wise. Other than that it was exactly what I expected and I slept like a baby."