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Nhận xét về Days Inn by Wyndham Calgary Airport

2 out of 5
Days Inn by Wyndham Calgary Airport
2799 Sunridge Way NE, Barlow Trail & 16th Ave N, Calgary, AB

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 546/1347 nhận xét" "
Đánh giá 8 - Tốt. 426/1347 nhận xét" "
Đánh giá 6 - Được. 200/1347 nhận xét" "
Đánh giá 4 - Kém. 96/1347 nhận xét" "
Đánh giá 2 - Tồi. 79/1347 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Ronald

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is great near shopping and the Calgary airport. It could use a little more parking but has a nice quantity of plug-ins for EVs. A good selection for coffee and snacks.
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Gord

Thích: Sạch sẽ, nhân viên & dịch vụ
Everything was ok
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Brian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay. Service was excellent and problem free. We will definitely consider staying here again.
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Binson

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our overnight stay !!
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Nikki

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel was outdated and worn. There was only 1 elevator, the pool was a bit sad, the breakfast wasn't great. Overall, it was dirty and worn. The hotel was filled with loud and unsavory individuals. The hallways were loud with kids screaming or crying and slamming doors. The photos made this hotel seem like it would have been a LOT nicer.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

alfred

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Yi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You get what you pay for.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Guest,Thank you for your positive review! We're glad to hear that you found value in your stay with us.If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know.Best regards,

10/10 - Xuất sắc

Rose

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel clean.We look forward to welcoming you back on your next visit.Best regards,

8/10 - Tốt

Paola

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked this place, the staff was very friendly, the room was bigger than I expected.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found our staff friendly. We're also glad you were pleased with the size of your room.We look forward to welcoming you back soon.Best regards,

4/10 - Kém

marianne

Đi cùng gia đình
Broken mirror, hair in the bath tub. Door wouldn’t open properly do disappointed
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay, such as the broken mirror, hair in the bathtub, and the door not opening properly. Your comments have been noted, and we will address these concerns promptly to improve our services.We hope you give us another chance in the future.Best regards,

6/10 - Được

Erin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
It was hard to sleep with traffic noise. Good selection of bathroom amenities provided. Breakfast buffet didn’t have many options, and the pool area was quite busy with families so we didn’t use it. Liked the restaurants and shopping nearby.
Guest Services trả lời vào 27/05/2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear you appreciated the selection of bathroom amenities and enjoyed the nearby restaurants and shopping.We apologize for any inconvenience caused by traffic noise and the busy pool area. We'll look into adding more options to our breakfast buffet.Your feedback is valuable, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,

10/10 - Xuất sắc

Alexandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel had everything I needed
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services trả lời vào 24/05/2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our hotel had everything you needed and that you enjoyed your stay.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,

6/10 - Được

Suzie

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
In the rooms where we stayed - smoke detector was making noise and microwave was not working.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for taking the time to provide your feedback. We apologize for the issues you encountered during your stay.We regret to hear about the noise from the smoke detector and the non-functional microwave in your room. This is not the level of service we aim to provide, and we will address these maintenance issues immediately to ensure they do not occur again.Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. If there's anything else we can do to improve your experience or if you have any additional feedback, please feel free to let us know.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

8/10 - Tốt

Raziel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Rooms are spacious and free breakfast.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for your positive feedback and for rating your stay 4/5. We're pleased to hear that you found the rooms spacious and enjoyed the complimentary breakfast.If there are any specific areas where we can improve or if you have any additional comments or suggestions, please feel free to share. Your feedback is important to us as we strive to enhance our guests' experiences.We look forward to welcoming you back in the future for an even more enjoyable stay.Warm regards,

6/10 - Được

Grace

Đi cùng thú cưng, Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
No free shuttle service unless we booked directly with hotel instead of your booking service
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that you were disappointed with the absence of a free shuttle service unless booked directly with the hotel.We apologize for any inconvenience this may have caused. While we do offer shuttle services, we understand the importance of transparent communication regarding their availability and booking requirements. Your comments will be shared with our team to ensure clarity in our offerings.If there are any other aspects of your stay that you feel could be improved or if you have any further suggestions, please do not hesitate to let us know. Your feedback is important to us as we continuously strive to enhance our guests' experiences.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,

8/10 - Tốt

Wynter

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good stay, good price!
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a good stay and found the price to be reasonable.If there are any specific areas where we can improve or if you have any suggestions for how we can enhance your experience for your next visit, please feel free to let us know. Your feedback is important to us as we strive to provide the best possible service to our guests.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

2/10 - Tồi

Kirandeep

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
hairs under the bedsheet. uncleaned floor and smelly.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,We were deeply disappointed to learn about the cleanliness issues you encountered during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we sincerely apologize for falling short of your expectations.Rest assured, we are taking immediate steps to address the issues you've highlighted. Our housekeeping team is being retrained to ensure such oversights do not occur in the future. Your feedback is invaluable, and we're committed to making necessary improvements.Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back for a much-improved experience during your next visit.Warm regards,

10/10 - Xuất sắc

scott david

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy check-in good location.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable experience with us, appreciating our easy check-in process and convenient location.Your satisfaction is our priority, and we're pleased to know that we met your expectations in these aspects. If you have any further comments or suggestions for improvement, please feel free to let us know.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,

10/10 - Xuất sắc

M.

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable bed
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,We greatly appreciate your feedback regarding your recent stay. We're pleased to hear that you found the bed comfortable, as ensuring our guests' comfort is our top priority.If you have any further comments or suggestions for how we can continue to improve our services, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future.Warm regards,

10/10 - Xuất sắc

Cyber

Đi theo nhóm
Good
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience during your recent stay.If there's anything specific that made your stay enjoyable or if you have any suggestions for how we can continue to provide excellent service, please feel free to let us know. We always appreciate hearing from our guests.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

10/10 - Xuất sắc

Terrance

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Marilynne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 20/05/2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 - Tốt

Hannah

Đi cùng thú cưng, Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bathroom floor was oily it was like someone used lemon pledge to clean it
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 22/05/2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the cleanliness of the bathroom floor. This is certainly not the standard of cleanliness we aim to uphold, and we regret any discomfort it may have caused during your stay.Rest assured, we will address this issue with our housekeeping team immediately to ensure that proper cleaning procedures are followed to prevent such occurrences in the future.If there are any other concerns or feedback you would like to share, please do not hesitate to reach out to us. We value your input and strive to provide all our guests with a pleasant and comfortable stay.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services trả lời vào 20/05/2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 - Tốt

Dylan & Sam

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Overall a good stay! Most of the staff were very friendly. I didn’t love the layout of the hotel but can’t really change the building so shouldn’t complain.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 20/05/2024
Dear Guest,Thank you for your feedback and for rating your stay with us 4/5. We're glad to hear that overall you had a good stay and that most of our staff were very friendly.We appreciate your understanding regarding the layout of the hotel. While we can't change the building's structure, we are always looking for ways to improve our guests' experience within the existing space.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,

4/10 - Kém

Sofia

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed one night in this hotel because we wanted to be closer to the airport to go home. We regretted it. Front desk was alright, they did their job. Nothing fancy. Then we went to the room, it was stuffy, the sink counter was clearly going to fall down any minute, the pictures on the walls were damaged as well as the mirror's frame and the shower floor was very stained, who knows with what. We opened the curtains and the "view" was just a wall which made the room super dark too. We decided to give the pool a chance, there were no towels left, it was freezing cold. Our kids were really looking forward to get in but it was unbearable for them. The bed was fine but we booked a king and a pullout couch and they didn't even leave linens to make the bed. By that time we were so tired to call reception we all slept on the king bed... Breakfast was yummy but they only had one staff who obviously needed help with the rush. She was the only member of staff who smiled at us. There was no coffee, no plates and no cutlery when we arrived. Only paper plates and bamboo cutlery which is fine but not what we were expecting. The best way to be green is to not use single use plates and cutlery. We gave our kids a quick rinse in the sink before leaving because we were nervous to step in the stained shower. Needless to say, we won't stay in this hotel again...
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 19/05/2024
Dear Guest,Thank you for taking the time to provide your detailed feedback. We sincerely apologize for the numerous issues you encountered during your stay. Your experience clearly did not meet the standards we strive to maintain, and we regret any inconvenience this caused you and your family.We appreciate your acknowledgment of the front desk staff's service. However, we are sorry to hear about the problems with your room. The condition of the sink counter, wall decorations, and stained shower floor are unacceptable, and we will address these maintenance issues immediately.Regarding the pullout couch, we want to clarify that it is our standard practice to have the sofa bed already made up with linens and a blanket. We're glad you found the breakfast enjoyable, though we regret the lack of sufficient staff, coffee, plates, and cutlery. We appreciate your feedback on our efforts to be environmentally friendly, and we will strive to improve the overall breakfast experience while maintaining our green initiatives.Thank you again for bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to provide a much-improved experience.Warm regards,

8/10 - Tốt

Daniel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overnight stay for a missed connection - this place was convenient and reasonably priced. But anything around is not very close to the airport. Uber about $20 US each way. Staff was efficient and helpful in arranging a late checkout due our evening departure. Breakfast was below average but the pool & jacuzzi area with water slide for the kids looked nice…
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 18/05/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us during your missed connection. We're pleased to hear that you found our hotel convenient and reasonably priced for your overnight stay.We apologize for any inconvenience regarding the distance from the airport. We understand the importance of convenient transportation options, and we appreciate your feedback regarding Uber costs.It's great to hear that our staff was efficient and helpful in arranging a late checkout to accommodate your evening departure.We're sorry to hear that the breakfast did not meet your expectations. Your feedback is important to us, and we will review our breakfast offerings to ensure a better experience for our guests in the future.We're glad you enjoyed the pool, jacuzzi, and water slide area for the kids. We hope this added some enjoyment to your stay.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 - Được

Mariziya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 18/05/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating of 3/5.We're glad to hear that you found our hotel suitable for your needs during your stay. However, we apologize for any aspects of your experience that did not meet your expectations.If there are specific areas where you think we could improve or if there are any concerns you'd like to address, please feel free to share them with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and clean
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back on your next visit!Warm regards,

8/10 - Tốt

Ashley

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
shower is either way too hot or way too cold and breakfast is mediocre but everything else was good quality for the price! cool pancake machine too
Lưu trú 5 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your feedback and for rating your stay with us. We're glad to hear that you found our hotel to be of good quality for the price and enjoyed the pancake machine!We apologize for the issues with the shower temperature and the breakfast quality. Your comments have been noted, and we will address these concerns to improve our guests' experience.We appreciate your input and hope to welcome you back for an even better stay in the future.Warm regards,

10/10 - Xuất sắc

JP

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, good breakfast complimentary cookies at the front desk was nice touch.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed our friendly staff, good breakfast, and complimentary cookies at the front desk. It's great to know that these touches made your stay more enjoyable.We look forward to welcoming you back soon!Warm regards,

8/10 - Tốt

Isabela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 17/05/2024
Dear Guest,Thank you for your rating of 4/5. We're glad to hear that you had a positive experience during your stay with us.If there are any specific aspects of your stay that you particularly enjoyed or if there are areas where you think we could improve, please feel free to share your thoughts with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to welcome you back for an even better stay in the future!Warm regards,

8/10 - Tốt

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your rating of 4/5 and for sharing your feedback. We're pleased to hear that you had a good stay overall.If there are any specific aspects of your experience that you think we could improve upon or if there's anything else you'd like to share, please feel free to let us know. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We hope to welcome you back for another enjoyable stay in the future!Warm regards,

6/10 - Được

Luc, Sherbrooke

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that your experience was not bad overall.We strive to provide exceptional service to all our guests, and we'd love to hear more about how we can improve to make your next stay even better. Your feedback is invaluable to us as we work towards enhancing our guests' experiences.If there are any specific areas where you think we could improve or if you have any suggestions, please feel free to share them with us.We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards

10/10 - Xuất sắc

Marie, Bolton-Est

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
J'ai le plus aimé les glissades d'eau dans la piscine et votre chambre était très bien
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your perfect rating and for sharing your feedback with us. We're delighted to hear that you enjoyed the water slides in the pool and found our rooms to be very good.Providing enjoyable amenities and comfortable accommodations for our guests is important to us, and we're thrilled that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

10/10 - Xuất sắc

Wayne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was good.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for your perfect rating and for choosing to stay with us. We're pleased to hear that you had a good experience during your time here.If there are any specific aspects of your stay that you particularly enjoyed or if there are any areas where you think we could improve, please feel free to share your thoughts with us. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 - Xuất sắc

Van

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Girl at front desk excellent service
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 12/05/2024
Dear Guest,Thank you for your feedback! We're delighted to hear that the service provided by the girl at the front desk met your expectations. Our team strives to provide excellent service to all our guests, and we're thrilled that she made a positive impression on you.If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future.Best regards,

8/10 - Tốt

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services trả lời vào 15/05/2024
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you had an overall positive experience during your stay.If you have any additional comments or suggestions for how we can improve, please feel free to let us know. We look forward to welcoming you back soon!Warm regards,

10/10 - Xuất sắc

Marcus

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The breakfast is great!
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 10/05/2024
Dear Guest,We're thrilled to hear that you enjoyed our breakfast offerings! Your satisfaction is important to us, and we're delighted that you found our breakfast selection to your liking.If there's anything else we can do to make your stay even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another great breakfast experience!Warm regards,

10/10 - Xuất sắc

Patti

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing so friendly n helpful.room was big n roomy n comfortable.Disappointing the hot tub was out of commission.And a hiccup in the internet .Over all thumbs up .A hot Breakfast was a nice touch .egg’s sausage hash browns toast or English muffins pancakes yogurt fresh fruit muffins n cereals .l am celiac but l made it work .one thing l would suggest is fix curtains in all windows n clean entrance glass doors n glass windows n do some clean up out front of hotel.it needs some TLC.I will definitely stay here again
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 10/05/2024
Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you found our staff amazing, friendly, and helpful, and that your room was spacious, comfortable, and accommodating. We apologize for the inconvenience caused by the hot tub being out of commission and the hiccup with the internet; rest assured, we'll work diligently to address these issues promptly.We're delighted that you enjoyed our hot breakfast selection and that you were able to find options that suited your dietary needs despite being celiac. Your suggestion regarding the curtains, entrance glass doors, and overall cleanliness is duly noted, and we'll take immediate steps to address these areas for improvement.Thank you for your valuable feedback, and we're glad to know that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay.Warm regards,

6/10 - Được

Lee

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
One elevator is ridiculous when cleaning people using it while everyone is trying to get breakfast or check out
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Services trả lời vào 10/05/2024
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the elevator situation during peak times. Your comments have been noted, and we'll assess our cleaning schedules to ensure they do not disrupt guests' access to amenities during busy periods.We appreciate your understanding and hope that despite this issue, you were still able to enjoy your stay with us. If there's anything else we can do to improve your experience or if you have any further feedback to share, please feel free to let us know.Warm regards,

8/10 - Tốt

Angie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 10/05/2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a nice experience during your stay with us. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next stay even better, please feel free to let us know.We look forward to welcoming you back again soon!Best regards,

10/10 - Xuất sắc

Karen

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
N
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 10/05/2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to reach out.We appreciate your support and hope to have the pleasure of welcoming you back in the near future.Best regards,

6/10 - Được

Henok

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Breakfast could be improved. It would be better if you use freshly cracked eggs. Instead of taste less precooked. Rooms were not too bad and was very clean.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 09/05/2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments regarding our breakfast options and cleanliness. We apologize if the breakfast did not meet your expectations, and we will take your suggestion into consideration for improvement. We're glad to hear that you found the rooms to be clean.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We value your input and hope to have the opportunity to provide you with a more satisfactory experience in the future.Warm regards,

4/10 - Kém

Sylvia

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 09/05/2024
Dear Guest,Thank you for your rating. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve or if you have any concerns you'd like to address, please feel free to share them with us. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future.Warm regards,

2/10 - Tồi

reshmi

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
it wasnt clean
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 09/05/2024
Dear Guest,We sincerely apologize for the cleanliness issues you experienced during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's disappointing to hear that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously and will address the cleanliness concerns with our housekeeping team to prevent such issues from occurring in the future.If there's anything else you'd like to share or if there are any specific areas that require immediate attention, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're committed to making things right for you. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Warm regards,

10/10 - Xuất sắc

Steven

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kima

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a quiet property with stores near by, loved the staff they were all so kind.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Services trả lời vào 05/05/2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our property and found it to be quiet with convenient nearby stores. We're especially thrilled that you loved our staff and found them to be kind. Providing excellent service with a warm and friendly demeanor is important to us, and we're glad that our team made a positive impression on you.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another fantastic stay!Warm regards,

10/10 - Xuất sắc

Kaitlyn

Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Julianne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Services trả lời vào 05/05/2024
Dear Guest,Thank you for your feedback! We're glad to see that you had a positive experience during your stay. If there are any areas where we can improve and make your next visit even better, please feel free to let us know. We value your input and hope to welcome you back for another enjoyable stay in the future.Warm regards,