6/10 - Được
Michelle
Đi cùng gia đình
04/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ
First I would like to staff that most of the staff that we encountered were great. Especially the breakfast attendant/maintenance person. Room was mostly clean ( not so much if you moved things like the microwave around) Beds were fairly decent. The issue we had was that while everything looked fresh and new, it didn’t function that way.Our first issue was with the toilet in our room.There is a sign telling guests to not flush anything (like wipes, feminine hygiene products) down the toilet.After we used the toilets minimal amount of use,it just stopped flushing. I went and found assistance, and he couldn't resolve the issue with a simple plunger but had to go get another tool. He eventually got things running and told me that I just needed to push the flush button longer to fully flush. Well that worked for about two more times.We returned to the hotel very late that I didn’t feel like addressing it again. My son and I just used the faculty restroom near the pool. I also went to shut the curtains and the whole bar that they are attached to just fell out of the ceiling, screws and all coming out.
Needless to say, I was afraid to touch anything else.Before we checked out, I did speak to staff as well as texted staff to communicate about this. They assures me that I would not be held responsible for any charges.So far I have not been. Overall, a little pricy for what it was, but a solid place to sleep and a good breakfast. But not a place I would spend a long time at.
Michelle
Lưu trú 2 đêm vào Tháng 8, 2025