2/10 - Tồi
Rebecca
19/03/2026
There is no lake view from any room. They supposedly "remodeled" & there are NO = ZERO jacuzzi tubs or so called private hot tubs. When I arrived to check out the jacuzzi tub room I had rented... There was a simple bathtub I think wiťh my knees bent to my chin I might fit in. When I questioned the Super 8 employee he answered "It is a tub that you can fill with hot water =private hot tub." My jaw dropped to the floor and upon regaining my composure I politely asked for a refund for false advertising and the Super 8 employee blamed Expedia for the false advertising and said he could refund my money due to it not being anything that he did. I walked out without even checking in and went back to my home. I still have the whole amount charged on my card as well. There were empty card board boxes where there had previously been a cozy and quaint sitting area. The place looked deserted and very uninviting. I had previously stated at this Super 8 for 3 different weeks and quite a few weekends. Knowing it is obviously under new management/ownership who apparently feel customer service is non existent and not important while providing false statements to get you in the door is the way to do business. I will NEVER ge back there again. HORRIBLE AND SERIOUSLY SHOCKING HOW BAD JUST A 15 MIN ENCOUNTER IN THERE HAS LEFT ME WITH SUCH A SOUR OPINION OF SUPER 8 MOTELS!
Rebecca
Lưu trú 2 đêm vào Tháng 3, 2026






























