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"Initially, I was staying under another reservation and the rooms on the 6th floor were fine. I eventually got my own room on the 3rd floor, which looks like it was the worst room in hotel. The side tables were full of dust, looks like the room wasn't used or dusted in ages. The safety lock was broken off, I had to put a chair under the door handle to feel safe. The body wash holder in the bathroom was broken and the grout in-between the tiles in the shower was brown. The corridor was mostly dark and sometimes the light didn't come on until I got towards the elevator. I don't know if I pissed off the wrong person or something, but they gave me this crappy room. The breakfast was great though, especially the fresh fruits."

"Andrea is extremely nice and accommodating "

"J'y retournerai sans hésitation, les lieux sont très propres, le personnel accueillant et la nourriture du restaurant délicieuse. "

"Very helpful and friendly staff...EXCELLENT SERVICE"

"We enjoyed our stay at Portobello. The room and common areas were beautiful and well-kept. I would definitely stay there again. My only criticism was that the water was not working when I tried to use it in the early part of morning (around 2am), but was working fine other than that. "

"this place is awesome! kitchenettes a small pool. when we was there there was just us and it felt so awesome just being there. the owner and the caretakers are great. I recommend this place"

"You get more than what you pay for! This very affordable hotel has a great location, the view is impressive, and staff and service is exceptional! They made us feel like family, and were doing everything in their hands to please us... what a great example of customer service! We highly recommend this place. "