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"Staff was very welcoming and multilingual. The property itself is quite dated. The rooms are very small but clean, and the bathroom is tiny. It is a true three-star property. There are no four-star amenities at this location, and its location is adjacent to the train station. It is not perhaps the nicest part of town, but close to the historic center."

"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"

"We loved our stay here! Beautiful property and nicely updated rooms while maintaining the history of it. The warm pool, sauna and steam room were also really enjoyed!"

"Such an amazing hotel. The room was decorated beautifully and the bathroom looks like a library was real book titles. The bed was super comfortable, and the location could not have been more perfect. The staff at the front, Helena was super helpful with navigating public transit when we were confused and would absolutely stay at this hotel again and again given the opportunity."

"I booked this room for a friend whose husband was taken ill in the local hospital. The staff were incredibly supportive and understanding of her situation, taking great care of her in her hour of need."

"the mattress is really bad, it needs an improvement, apart from that, all perfect to what I need."

"Good big room, right in the centre of coimbra. Nice and easy "

"Hotel is in the good location and outside of location looks good like palace. Lobby reasonably ok. But room is very very small, inside room , the ambience is not good. Small cell like feeling. I observed one bug crawling in the bathroom. Shower gas shampoo and conditioner only, but no body soap inside shower. We had to take hand wash / body wash liquid bottle from sink area to shower area. "

"Clean property friendly staff lovely room"