Khách sạn có hồ bơi tại Đảo Canvey,

"Good location for attending Classical Concert event at Leeds Castle. We didn’t eat in the hotel so can only comment on the accommodation. Our stay took place over a very warm weekend and the air-conditioning unit in our room wasn’t able to cool the space effectively. In fairness we didn’t report it to Reception, but would hope all air-conditioning is checked regularly."

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"Excellent stay"

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...