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Nhận xét về Super 8 by Wyndham Carbondale

2 out of 5
Super 8 by Wyndham Carbondale
1180 E Main St, Carbondale, IL

Nhận xét

7,2

Tốt

Đánh giá 10 - Xuất sắc. 231/1002 nhận xét" "
Đánh giá 8 - Tốt. 367/1002 nhận xét" "
Đánh giá 6 - Được. 203/1002 nhận xét" "
Đánh giá 4 - Kém. 118/1002 nhận xét" "
Đánh giá 2 - Tồi. 83/1002 nhận xét" "

7,4/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

6,6/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Gayle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice, clean, comfortable, and staff was polite
Lưu trú 1 đêm vào Tháng 5, 2024
Ruchi P. trả lời vào 09/05/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Abdelrahman, Albuquerque

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Ruchi P. trả lời vào 08/05/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Hunter

Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Kim

Lưu trú 1 đêm vào Tháng 5, 2024
Ruchi P. trả lời vào 08/05/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Được

Javier

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Convenient location. Unfortunately the rooms and bathrooms are outdated and are showing their age.
Lưu trú 1 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 15/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Dorothy, Canon City

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An older property and furnishings but very clean. Breakfast was minimal and all sugar (think Little Debbie’s) and cereal. Best night sleep though with constant fan setting and blackout curtains. Great for the price!
Lưu trú 1 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 13/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Elaine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Front desk was pleasant. Room was clean and the shower was nice and hot. Not many choices for "breakfast" (fruit and cereal) but the coffee was good.
Lưu trú 2 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 13/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - Tồi

Jessica

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We only stayed one of the two nights because we woke up to discover bed bugs and bites. However, what made it worse was the front desk staff when we informed them. He dismissed our concerns, made us feel like it was our fault “they probably came in on your bags”, and was so defensive it made us feel unseen “no one’s complained before you, so it must not be us.” To boot, when I asked for an invoice or any documentation he could provide for proof of staying, he said “there’s nothing I can provide since you booked through Expedia”. Poor conditions sometimes happen. I get it. But horrible customer service is a choice.
Lưu trú 2 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 13/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Paulette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was friendly and helpful. The property was not the Taj Mahal, but it was clean and comfortable. I liked being on the first floor with easy access to my vehicle.
Lưu trú 2 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 13/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - Kém

Ryan

Đi theo nhóm, Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The breakfast was just cereal & a community gallon of milk. The room look like they haven’t been updated since the property was built. The staff was great & delivered on everything we asked for.
Lưu trú 2 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 11/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
What I liked was that It was available when I booked to chase the 2024 eclipse. What I didn't like was paying billions of dollars for a super 8 motel room that probably would have cost pennies any other day. 🌘
Lưu trú 1 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 11/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Dalton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was clean and easy to get to.will come back
Lưu trú 1 đêm vào Tháng 4, 2024
Ruchi P. trả lời vào 11/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - Kém

B

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bed and matress looked like they should have been replaced 5 years ago. Breakfast had very few options.
Lưu trú 1 đêm vào Tháng 4, 2024
R.P trả lời vào 04/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Jayson

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quite
Lưu trú 4 đêm vào Tháng 3, 2024
R.P trả lời vào 04/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Dennis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had quit staying here when the property deteriorated so much that it was unacceptable. After reading some recent reviews that expressed that improvements were being made, we decided to try again. It was a good choice. It was clean, staff was very friendly, and the bed was better than the one at home. Very limited breakfast, but for a lot less than you save by staying here there are several fast food choices nearby, and a Subway and Dunkin right out the back door. For a place to sleep that was safe, clean and quiet, it works.
Lưu trú 2 đêm vào Tháng 3, 2024
R.P trả lời vào 04/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - Tồi

Justin

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff strange and confrontational. The called the cops because the window was open. My friend sharing the room with was fixing it for them. Weirdest hotel stay ever. Staff brought 3 guys to the room to intimidate us. So ill never stay at one of these chains again
Lưu trú 1 đêm vào Tháng 3, 2024
R.P trả lời vào 04/04/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Alexander

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Quite clean and cozy, very nice staff.. Non-smoking areas still smelled like smoke, though. And parking was a pain.
Lưu trú 1 đêm vào Tháng 3, 2024
Ruchi P. trả lời vào 30/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Susanne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
No elevator. I decorated for Valentine's Day n was told to clean up or no deposit. Wasn't even whole lot. Placeclean n quite
Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 30/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Trudi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a great little hotel. Clean and tucked away in a little shopping area. The staff are friendly and helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
Ruchi P. trả lời vào 14/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Lilyana

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 04/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Zaida

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It's a good choice for the money. It was clean, safe, and in a good location.
Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 22/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice motel, very clean, pleasant staff. Only negative is the advertised breakfast was very skimpy (cold cereal, milk, coffee, and some packaged sweet rolls).
Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 22/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Bob

A good solid place to stay. I will go back.
Lưu trú 2 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 22/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Robert, South Beloit

Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 30/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Rick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything went well people very nice.
Lưu trú 1 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 22/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Shawn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
R.P trả lời vào 09/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Clean Hotel
I wasn't sure what to expect when I booked. I was very pleasantly surprised. It's an older property, but it is being very well maintained by the more than friendly staff. Every staff member I encountered smiled and said hi. As long as you remember you get what you pay for, I would highly recommend this hotel.
Lưu trú 2 đêm vào Tháng 1, 2024
R.P trả lời vào 09/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

7Gulley

Lưu trú 2 đêm vào Tháng 2, 2024
Ruchi P. trả lời vào 30/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
R.P trả lời vào 09/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

LaVahn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Got a good price and so far, we are very impressed with our accomodation and staff.
Lưu trú 1 đêm vào Tháng 2, 2024
R.P trả lời vào 09/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Ryan

Lưu trú 2 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 30/03/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Jeffery

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Not Bad for the Price
The highlight was the large,comfy bed. Breakfast was a little chintzy (only powder creamer, for example), and I'm not sure I've ever used thinner toilet paper, but those are minor things. It was fine overall, and not expensive.
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Shawna

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff. Affordable place to stay :)
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - Kém

Kathleen

Khách đi công tác
Thích: Sạch sẽ
Don't expect much.
Breakfast is cold cereal and a gallon of milk on a counter, nothing else, and coffee that was barely fresh. Room was clean, bathroom had peeling paint, and the sofa was broken so badly that it was unusable.
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Remington

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Khách đã xác thực

Nice stay
We were very pleased with our room and the comfort of the bed. If you stay here and can’t do stairs, make sure you choose first floor. There is NO elevator in this facility but they do have several rooms on the first floor.
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Kathy

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - Tồi

Erica

Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - Tồi

Pamela

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Asked to change room as linens on one bed were stained and dirty Room also had bad odor
Lưu trú 1 đêm vào Tháng 1, 2024
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

CHRISTOPHER, Island Lake

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I travel to the area often and it’s convenient for me. The staff is always very friendly and professional.
Lưu trú 5 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 01/02/2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

DAnte

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 18/12/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Diane

Thích: Nhân viên & dịch vụ
Staff were friendly, room furnishings worn and very basic, but clean and comfortable bed. Good inexpensive place to stay the night. My only complaint was the continental "breakfast" which was minimal at best. The choices consisted of bananas, 2 very similar and almost empty cereal choices, a few 2 packs of wafer cookies, and few of what looked like very dried out small, frosted buns.
Lưu trú 1 đêm vào Tháng 12, 2023
Ruchi P. trả lời vào 18/12/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - Kém

Dennis

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Homeless couple was outside my room in their car and I was on the second floor playing loud rap music with no cares to keep folks awake. He came in the have coffee in the mornings and was dirty and scarry looking. They may have let them in to a room to sleep. My room was not cleaned two of the three days. I left a day early and he would not credit my card. He said I booked through Expidia a third party so he could not give credit.
Lưu trú 5 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 18/12/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Jamie Lyn, Batavia

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at this Super 8 is beyond exceptional! They were so kind and helpful, especially when I messed up my own reservation. Check in was a breeze and so friendly! Our stay was pleasant, quiet and again always so welcoming! We have stayed there numerous times but this was our favorite time because we got to meet and joke with many of the staff in passing. Highly recommend! Great people!
Lưu trú 4 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 18/12/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

John

My stay
Very clean and comfortable
Lưu trú 2 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 20/11/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Alicia

Lưu trú 1 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 18/12/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Barbara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 20/11/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Dawn

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Old property that has not been as well maintained as expected. Threshold into my room, carpet was duct taped down. Beds were absolutely horrid!!! Old worn out springs mattress with a board base. Every plug in the room was used for lighting, etc and the plugs in the lights either didn’t work or chargers, etc felt like they were going to fall out. First floor windows are at knee height to the parking lot and have a broomstick in the frame to try to keep people from pushing them open. This is obviously a hotel used for work crews to stay in while in town to work on a job site. “Grab& Go” breakfast consisted of two types of cereal, a couple apples, and Lil Debbie honey buns/nutty bars. They at least had cleaning staff, no bugs, and except for slamming doors was quiete. Would not visit again.
Lưu trú 2 đêm vào Tháng 10, 2023
Ruchi P. trả lời vào 09/11/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - Tồi

Ricardo

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Última vez que estoy en un motel 8
Perdí 80 dólares ya que hize la reservación y no pude tener mi cuarto, lo renté en línea el miércoles en la tarde y llegué al hotel a las 4:00 am, mi hija y yo estamos viajando por que ella tiene una entrevista en una universidad, manejamos 6 horas después del trabajo y escuela para llegar y descansar pera estar listo la mañana siguiente y NO, no hay reservación aun cuando está ya estaba pagada y tuve que volver a rentar un cuarto pagando otra vez 80 dólares, no vuelvo presendir de estos servicios o de este hotel, muy mala experiencia.
Lưu trú 1 đêm vào Tháng 11, 2023
Ruchi P. trả lời vào 09/11/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - Kém

Indus

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Ruchi P. trả lời vào 09/11/2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carbondale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.