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"We came away for a long week to Cardiff, and would not hesitate to stop at the same hotel again. Rooms were clean and spacious, beds were comfy, staff were really friendly and helpful. Breakfast was very nice, and the hotel was in a great location, just a 5 minute walk from the castle, and also Queens Street Station which can get you to Cardiff Bay in a few minutes. Loved every part of the stay."

"Very friendly staff and nice hotel. "

"It’s a great location, the staff all seem very welcoming and accommodating. The breakfast is excellent. The bed itself was comfortable however the pillows were horrendous!! Very old and completely flat with absolutely no stuffing inside at all! This impacted your sleep a great deal! Very disappointed"

"Fantastic breakfast, one of the best. "

"Lovely hotel in great location. Very clean spacious room and very clean. "

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are very busy people and don’t get much time at home to do this. I will be writing to Expedia to complain about this as it was something we both really wanted in our stay."

"Great location to the conference I was attending"

"Clean room, bathroom was a bit dated but totally functional. The sauna and steam room were great. Bed was comfy. Onsite restaurant menus are not up to date online."

"Very disappointed with the parking, we were charged an additional £20+ just to park our car, after already paying in full for the room. Furthermore, we had a room with a “double bed” which was as many hotels have, two single beds put together. This was not done well and we found a huge gap in the middle of both beds throughout the night, causing us to push the beds back together only for it to happen 2 hours later in the night. Disappointment based on the quality of the rooms and the hotel location which really makes you think this hotel is worthwhile."