Dear Carin,Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena.Kind regards,

Hola Maritza,Gracias por hospedarse con nosotros y por su retroalimentación!Estamos decepcionados que no haya disfrutado al 100% su estadía en Casa de Alba.Las almohadas son de alta calidad siempre hemos comprado de marca premium, y se cambian de forma frecuente. El aire acondicionado puede llegar a tener problema, como en cualquiera zona antigua por temas de electricidad y corrosión por la salitre, sin embargo nuestros técnicos y expertos de mantenimiento resolvieron los problemas que pudo haber.Para el agua caliente, ya se ha cambiado el calentador y la tubería fue reparada en Marzo. Ya no existe este problema afortunadamente.Saludos cordiales,

Dear Henning,Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena.Kind regards,

Dear Michael, Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Regarding the hot water, the Old City has infrastructures that date back from the 16th century, and it is has always been an issue, for our villa and any house in the Old City. Even outside of the Old City in the new areas such as Bocagrande, there are still issues.Kind regards

Hi Muhamet,Thank you very much for staying with us and for your comment!You are right that in Colombia (and most of Latin America), there is no real 5* standard, but we are a luxury boutique hotel, with a lot of charm as you well said.Our villa is from the 16th century, therefore it has certain limits when it comes to 5* amenities such as a gym, spa etc.However, it represents well the essence of Colombia and Cartagena. We are bettering our amenities every year (this year we added a projector for movie nights and conferences).

Dear Leobell,Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regards,

Dear Sonya, Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena.Kind regardsThomas DorvauxDirector

Dear Eileen, Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Dear Christopher, Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Thanks for preferring Alba group hotels

thanks for preferring our house for your stay

Dear Pedro, We deeply appreciate you taking the time to share your experience with us. Each of your important comments will be taken into account to correct any details that need to be adjusted to continue in our constant search for excellence. We hope that you will give us the opportunity to stay with us in the future, so that we can do everything possible to provide you with the best service and make your stay a wonderful experience. Kind regards Alba Group

Dear Matthew We also had a great time with you The doors of Casa De Alba are always opened for you

Honorable Francisco We never forget you You are always welcome at this hotel

Honorable Robin we honestly had a great time sharing with you you will be always welcome here

Dear Jeremiah you were so kind and the doors from this hotel are always open for you

Thanks dear ilana it was a pleasure you have visited us you were so friendly we hope you return to casa de alba

Dear Martin Was an honor you have stayed in our hotel we always remember you

Dear Jennah, We are so glad that you had visited us. it was a great pleasure to host you The door from casa de alba will be always open for you Kind regards

Dear Sarah During your stay, we also enjoyed the time we shared with you We hope you some day return

Dear Joseph We hope you some day return you were so friendly kind regards

Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Honorable Jose we had a great time sharing with you in our hotel will be so glad you return some day

Hi Tomas,Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Estimado, gracias por sus muy amables palabras, estamos complacidos de que haya tenido una buena experiencia con nosotros en Casa de Alba, fue un placer para nosotros tenerlo y estamos listos para recibirlo nuevamente en su próxima visita a Cartagena. Cordial Saludo, Thomas DorvauxDirector

Thank you so much for your 5* score, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Thank you for take the time to write, we are so glad to know that you like our house, we hope see you soon

Thank you so much for your 5* score, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Gordon,Thank you so much for your kind words, we are delighted that you had a great experience at Casa de Alba. It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Estimada Johanna,Muchas gracias por sus muy amables palabras, estamos complacidos de que haya tenido una buena experiencia con nosotros en Casa de Alba, fue un placer para nosotros tenerlo y estamos listos para recibirlo nuevamente en su próxima visita a Cartagena. Cordial Saludo, Thomas DorvauxDirector

Dear guest,Thank you so much for your visit, we are delighted that you had a good experience at Casa de Alba. We currently have 8 staff at the villa for 7 rooms, therefore we have excellent staffing.It was a pleasure welcoming you and we are looking forward to your next visit to Cartagena. Kind regardsThomas DorvauxDirector

Dear Fabian Good day, Thanks so much for your wonderful comments, it is glad to know we exceed your expectations. We hope to serve you one more time. Thanks/ Best Regards, Casa De Alba Team,

Estimado Cliente, Muchas gracias por compartir su experiencia en nuestro Hotel. Seria un placer para nosotros servirles en su niueva vista a la ciudad. Cordial saludos,

Dear Guest Thanks for your time writing such an amazing review, we are glad we reach your expectations, You are always welcome to Casa de Alba Hotel Boutique, Your home in Cartagena! We look forward to serve you one more time! Thanks/ Best regards, Casa De Alba Team

Dear Sergey Good Day, Thanks for your time to review, we look forward to host you again. Best Regards

Dear Ricardo Thanks for sharing your comments, we look forward to serve you one more time. Best Regards,

Dear Angelina, Thanks for sharing your comments, we look forward to serve you one more time. Best Regards,

Dear Debra, Thanks for your amazing comments, we look forward to serve you once again!! All the Best