4/10
The property is beautiful but I can only give 2 stars after deducting a star for each of the following: Service, started by giving us a cheaper room that we booked, pools are fill with seawater and no cleaned properly, outdoor shower was broken, they couldn’t fix it and ignored our follow ups, they try to inflate our final bill with mini bar items that we didn’t consumed. Location, very sketchy to get to the hotel you have to drive through one of the worst unpaved roads in Cartagena where you can get mugged anytime, the beach is super small and the water smells and dirty like in a Laguna. We tried to relax in the pool in our bungalow but there are hundreds of boats going back and forth all day, local people super aggressive try to rent you jet ski all the time, they even come right in front of your bungalow by water. You are going to be isolated from everything so you can only buy food, drinks or anything you might need from the hotel and their prices are outrageous.
Alessio
Lưu trú 2 đêm vào Tháng 6, 2025
