Palmas de Alba Hotel Boutique, near Bocagrande Beach in Cartagena, offers relaxation with deep-tissue massages, a poolside bar with high-speed WiFi, and attentive concierge services praised by guests.
Located in Cartagena, Palmas de Alba Hotel Boutique is in the historical district. Teatro Heredia and Museum of the Colombian Emerald are cultural highlights, and some of the area's activities can be experienced at Bodeguita Dock and Cartagena Fishing Club. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Calle San Diego 38 #9-20, Centro, Cartagena, Bolívar
What's nearby
Walls of Cartagena
3 min walk - 0.3 km
Clock Tower
5 min walk - 0.4 km
Cartagena de Indias Convention Center
8 min walk - 0.7 km
Plaza de San Diego
2 min walk - 0.2 km
Bolivar Square
8 min walk - 0.7 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.)
13 min drive
Restaurants
Quero Arepa
2 min walk
Da Prieto
2 min walk
La Juma Barr Cartagena
2 min walk
Restaurante Carmen
1 min walk
Pizzeria Restaurante Bar - Fernandez Madrid 1889
2 min walk
About this property
Palmas de Alba Hotel Boutique
Luxury hotel near Clock Tower
Located close to Cartagena de Indias Convention Center, Palmas de Alba Hotel Boutique provides free full breakfast, a poolside bar and a coffee shop/cafe. Treat yourself to a Swedish massage or other spa services. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with laundry facilities and 2 bars.
You'll also find perks such as:
2 outdoor pools
Tour/ticket information, a banquet hall and smoke-free property
1 meeting room, luggage storage and concierge services
A 24-hour front desk
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
Egyptian cotton sheets and Select Comfort beds
Bathrooms with rainfall showers and hairdryers
55-inch Smart TVs with Netflix, streaming services and cable channels
Wardrobes/cupboards, a personal chef and daily housekeeping
Free full breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Hosted evening meal available daily for a fee of COP 150,000
Things to do
2 outdoor pools
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
646 square feet of conference space
Meeting room
Spa
Deep-tissue massages
In-room massages
Prenatal massages
Sports massages
Swedish massages
Thai massages
Accessibility
No lift
Tile flooring in room
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillow menu
Select Comfort mattress
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with cable channels
Netflix
Streaming services
Food and drink
Champagne service
Chef service
Minibar
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
COVID-19 testing fee (PCR screening): COP 300000 per person, per stay.
We have included all charges provided to us by the property.
Optional extras
Hosted evening meal: COP 150000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The seasonal pool will be open from 01 July to 01 July
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Palmas Alba Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel
Palmas de Alba Hotel Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel Cartagena
Frequently asked questions
Does Palmas de Alba Hotel Boutique have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Palmas de Alba Hotel Boutique?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Palmas de Alba Hotel Boutique on 15 Mar 2026 start from 5.174.704 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palmas de Alba Hotel Boutique pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palmas de Alba Hotel Boutique?
This property doesn't offer parking.
What time is check-in at Palmas de Alba Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Palmas de Alba Hotel Boutique?
Checkout is at noon.
Where is Palmas de Alba Hotel Boutique located?
Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Iglesia de Santo Toribio de Mangrovejo and Clock Tower. Santo Toribio Church and Fine Arts are just steps away.
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Reviews
Palmas de Alba Hotel Boutique Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a fantastic stay at Palma de Albas. The hotel is a beautiful quiet escape from Cartagena, but very close to all amenities. A special shout out to Carlos, who was amazing and helped us have such a memorable stay.
My best friend and I had the best stay at Palmas de Alba. The hotel staff was so efficient and made sure we had everything we needed. The rooms were so comfortable and the breakfast was delicious. I would highly recommend to anyone to stay here. I will be staying again next time I visit Cartagena
It was a magical stay! Perfect location, right in the middle of the city, but still very quiet. The team there is amazing and always happy to help. Daniella and Jorge were the best!
It was very clean and breakfast was delicious!
Can’t recommend this place enough! It was beautiful, clean, safe, within walking distance to everything! The staff were incredible and highly accommodating. The attention to detail was superb. Great breakfast included every morning.
We enjoyed our stay very much. It’s a beautiful property, very well located outside of the most populated area, and the staff was exceptional.
I would recommend adding more awareness in the public areas of the hotel where there is different leveling on the floor. It is easy to fall.
Carolina
Stayed 4 nights in Jul 2024
4/10 Poor
Eli
16 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
Shuld be 5*. But..
On paper shuld be 5*..But (a big one but)
1. When we checking in we ask to pay an extra of 10% service. When I refuse I been told that the service is for worker and I said (first time that happened to me) service you at the end when there is a service and it is good.
2. Hot water in shower (very big and beautiful) come after 4 min and for a short time (between 1-2 min)
3. A lot of musqito in pool area.
4. Shower comes with no places to put down the shampoo&soap. We put them on the floor (very odd)
5. Sofa in room is for children (An adult cannot sit on it.)
Shuld be 5* easy.
Daniela and Jorge are amazing! They made our stay unforgettable by making sure we were always ok. The hotel is really beautiful and perfectly located. Central to main attractions without being in the midst of crazy sounds. Very safe location. Great breakfast. Clean pools (although we had to tell them twice to clean to rooftop one). Overall, an amazing hotel. We would love to come back.
We loved staying at Palmas de Alba! In fact, we stayed there twice during our visit to Colombia, on either side of a visit to the Rosario Islands. The hotel staff held our larger luggage for us while we packed smaller bags for the island, which was a huge convenience and greatly appreciated.
The hotel rooms are charming with beautiful decor and all linens are clean, bathrooms are spotless, and everything smells fresh despite the challenges of a hot humid climate. The hotel is well-located in the walled city so we walked everywhere other than the airport. The hotel feels secure, and staff know all the guests.
I would highly recommend Palmas de Alba for your trip to Cartagena!
Total divinamente cuidado con una atención excepcional por parte de todo el personal en especial Christian que está siempre atento para lo que necesites, sin dudas un lugar del que no te querrás ir y al que planeas regresar
El personal muy amable y atento. La limpieza de la habitación regular, baño siempre medio limpio solamente.
Gerardo
8/10 Good
Gerardo
31 Oct 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel es sencillo pero lindo. El personal de recepción y comedor excelente servicio. El personal de limpieza muy mediocre, el baño siempre con pelos y cabellos de los huéspedes anteriores, eso es muy desagradable.
Essa foi uma ótima escolha. O hotel era muito bem localizado, em uma região bonita, segura e tranquila, a apenas alguns minutos de excelentes restaurantes e das principais atrações de cartagena. O atendimento foi impecável, quarto impecável e café da manhã extremamente agradável. Recomendo muito este hotel.