Khách sạn Carter Lake

"Our experience on April 13th was very disappointing. After a long trip, we arrived expecting a comfortable and ready room, but unfortunately, that was not the case. When we first entered our room, we found the bathroom floor flooded due to a leak under the sink. We returned to the front desk, and the staff member kindly assisted us by assigning a second room. However, that room did not have a refrigerator, even though our booking clearly indicated that one was included. We had perishable food...

"Spacious clean room"

"Not the cleanest atmosphere"

"Newly remodeled and updated. One of the light fixtures didn’t work in the bathroom, which was annoying. Also the back door wouldn’t work with key cards. The person at the front desk ran over when they could hear us trying to get in. Would totally stay again."

"The only issue was the eggs were cold...used the microwave "

"Checked out 2 hours after check in saw 2 different types of bugs no ty"

"Double charged and still not fixed"

"Good and comfortable stay"

"BED BUGS!!! The hotel was overall a bit run down. It is an old building with some lipstick slapped on. Our shower had hair in it. Poor workmanship with silicon slathered everywhere in the bathroom. It was bearable until we settled in to watch tv and a bug crawled across my shirt. We pulled the mattress cover back to reveal several bed bugs. The staff didn’t seem too bothered to care; just a surface level apology. The only positive was the pool area prior to this nightmare beginning. It is nice...

"Decent and quiet place to stay "

"The room was very nice and recently renovated. I loved the bathroom with a water fall shower and great water pressure. Only downside side was no elevator, staff very kind to help with luggage up 11/2 flight of stairs. "

"Clean room the cleaning lady was absolutely the sweetest but there was no fridge no microwave in the rooms just in the lobby."

"Parking was safe and easy! Staff was friendly and super helpful! Hotel is in a great area and not to far from Walmart, target, or a hy vee along with different food places to eat. Would stay again and recommend to friends/family."

"Clean, safe and great price "

"Just stayed overnight to rest did not use breakfast etc"

"Excellent breakfast, big and convenient parking, clean and huge rooms. Perfect hotel!"

"room was average "

"Safe parking, great free breakfast, close to the medical center!"

"Beds are fabulous breakfast is good"