Khách sạn Big Creek , La Follette

"Clean Room"

"the room was clean, pool was not open"

"I’ve given this location 3 chances because of the price and location of where I needed to be. The only staff member to ever smile was a maintenance man. All three check-ins I had three different people, none of them friendly at all nor smiled or offered any sort of help even when asked. Towels/washcloths are dingy/brown, cleanliness a 2, hairs and smears of who knows what in sink and headboard of bed, floors leave your feet/socks filthy, asked front desk for extra pillows and she said she didn’t...

"I don’t usually leave negative reviews, but I feel it’s important to share my experience. The room was extremely disappointing. There were spider webs all over the ceiling, making it obvious that the room hadn’t been properly cleaned in quite some time. The baseboards throughout the entire room were covered in dirt and dust, which only added to the feeling that cleanliness was not a priority. To make matters worse, there was no hot water, so taking a shower was not an option. The bed sheets...

"Older building in average condition."

"No outside seating and no pool"

"Hai long"

"Very nice and clean place and staff was very helpful"

"This location was delightful! We arrived late and the pool was still open so the kids could get their road trip energy out. There were delicious cookies, the staff were ALL so kind and friendly, and the view over the lake was exceptional. Great stay, delicious breakfast, and 25 hr coffee. Happy parents, happy kids."

"Absolutely amazing staff!"

"Best hotel we have been to in a while. Clean, we'll taken care of. Basic furnishings but modern. Id be happy if all of my hotels were the same."

"Staff, location breakfast was all great. Dislike the smell of carpets throughout the hotel. Musty smell!!"

"It is exactly what you pay for. Expedia says there's a pool, but it's "under maintenance." I bet it always will be. It was fine for a night, but I wouldn't stay for any longer than that."

"They so not carry ice. You have to ask for a hair dryer or iron and ironing board. You get a tiny bar of soap to use between the sink and shower. You provide everything you need. They provide nothing. Expensive to not get anything. "

"It was fine for 1 night"

"Every thing was wonderful! Jennifer R. Was awesome at check in so sweet and helpful! I was traveling with my 87 year old mom and Jennifer showed me where the coffee was for my mom and was so accommodating!! It was a great experience!!"

"The room was clean as expected, bed was comfortable so were the pillows , what needs to be improved the bath tub faucet leaking water , the bath room was very dark needs more lights , The room it self could be a bit brighter hard to see when packing or unpacking. Thanks for the opportunity to share our experience. John"