Khách sạn Cascade

"No fridge or microwave in room. Limited TV channel choices."

"Over all the hotel was fine. Location is nice. The worst part of the experience was not having clean sheets. Upon arrival the bed sheets bad a brown stain on them. Staff were nice and made it right, so thank you to them. "

"Our room had a leak from the upstairs unit over our unit over the toilet. My husband is a plumber and he knew it was a leak from the toilet upstairs and it was from dirty toilet water cause it leaked whenever they used the toilet. We were unable to move rooms as the hotel was booked. There was nothing they could do. They said they could look into a credit however when I attempted to talk to them again they didn't help. The continental breakfast was non existent. Try to talk to the desk assistant...

"Staff above and beyond!"

"It was great"

"One of the selling points for picking this hotel was that it had a casino shuttle...if it's no longer available due to COVID then don't advertise it 4 years later"

"Comfort, breakfast"

"The staff were always cheerful and obliging. And once the latest version of the next door restaurant is open, I’m sure the breakfast will be better overall. Trying to eat if there are a lot of people in the pool (this happened on one day), is unpleasant. Also, it’s unfortunate that room housekeeping service is no longer daily. I believe some other hotels have also switched to non-daily room service. But it means having to ask for supplies at the front desk, trash cans overflowing (where do...

"Nice place, really great breakfast!"

"I had called the day before about needing one of my rooms to be a pet friendly room. They were not helpful so when we got to the hotel the next day they didn’t have any pet friendly rooms clean so we had to wait another 30 minutes. Also, I am a Comfort Choice hotel member and they wouldn’t help me get credit for the stay."

"Still under construction. Door key was funky and air conditioner doesn't work well."

"Nice property. Pool was not available."

"Only drawback was the morning breakfast was pretty pathetic. Room and service were excellent."

"Clean property at a great price quiet rooms, comfortable bed. I would stay here again."

"Emerald was a beauty of an employer and deserves a raise. Friendly and charismatic and made us feel totally informed and welcomed. Genuinely a 10/10 human from the 2 minutes we experienced with her."

"Do not stay here. The pictures are not of this hotel. The hotel was old and not well kept."

"The doors were all broken and just stayed opened. There is no elevator on the property. The breakfast is poor in that it’s just cereal and waffles. The outlet placement in the room is bizarre, like right over the headboard. The manager didn’t even tell us what time breakfast was-I was supposed to read it on the key card. And speaking of key card-it deactivated (which the manager says happens all the time) so we had to run back downstairs, outside and to the front desk. The bed was very hard and...