Khách sạn Castelmassa

"During my stay, a member of the cleaning staff iron my dress because hitel doesn't provide iron due to ':safety reasons " Unfortunately, they severely damaged the garment while pressing it. When I brought this issue to management's attention, they were dismissive refused to offer fair compensation for the ruined dress. The lack of professionalism and total disregard for guests' personal property is completely unacceptable. I would warn future guests to be extremely cautious about letting staff...

"Parcheggio esterno recintato, spazioso e gratuito. Buona colazione con omelette o uova strapazzate cucinate al momento. Ristorante Il Tortellino adiacente, gestito dalla stessa proprietà e molto buono come menù locale e prezzi modici."

"Besides the five stars I gave for cleanliness, friendly staff, and free parking, the continental breakfast was substantial and of excellent quality. The reservation we had made at a different hotel had fallen apart and we found this one on Expedia. We arrived around 10:40 pm well after the other guests had. The innkeeper had waited up for us and was very kind and welcoming. Breakfast the next morning was excellent with many choices, hot and cold alike. It gave us a great start to the day. The...

"Ottimo per business, semplice accesso, luogo tranquillo e con ristorante adiacente molto interessante "

"Hotel ben conosciuto: una certezza di alta qualità e cortesia. Ampio parcheggio; ristorante e bar contigui."

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"Ottima posizione, ottima vista e ottimi i servizi"

"The Hotel Touring is perfectly located near the Este Castle and museums. The building is recently renovated. The rooms are spacious and the breakfast is excellent. Above all, the staff was congenial and always helpful."

"This is such a lovely spot. The location is convenient to food and attractions and the manager is incredibly nice and helpful. Comfortable bed, hot shower, nice garden though it stormed when I was there so I didn’t really use it. Would definitely visit Ferrara and stay at this locanda again."

"Staff at the desk very kind, perfect locatio, just in front of the station and 10 minutes walking from the historical center."

"La camera nn aveva la griglia nel bocchettone aria condizionata e quindi un buco enorme e nero.. nn bello da vedere. Nn c'era il tappeto da mettere per terra fuori dalla doccia. Quindi si poteva fare molto meglio a mio parere."

"Great location. Right next to the castle. Staff are super helpful."

"L'amore per ciò che si fa porta sempre frutti eccellenti. Un'esperienza emozionante. Servizio, cucina e camere eccezionali, con un menu diverso di quattro portate ogni sera, da 10 e lode!! Atmosfera autentica e ogni comfort. Il personale è stato fantastico, offrendoci preziosi consigli e informazioni interessanti sulla storia della struttura. Valentina ci ha fatto sentire come a casa con un'accoglienza straordinaria. Un luogo incantevole dove il tempo sembra essersi fermato. Di sera, scende la...

"Has everything you need in a hotel located in the perfect spot. Staff is very kind and helpful too."