Khách sạn Caviola

"This was unfortunately one of the worst hotel stay I’ve experienced so far. The only positive was Lamiaa, who was incredibly kind and accommodating — she waited for us even after check-in had closed because we had mistakenly gone to another hotel with the same name (Scoiattolo), which caused us to detour for over an hour. She was genuinely friendly, and we appreciated that the hotel also allowed us to park our car freely. The surroundings outside the hotel offer fairly nice mountain views as...

"The resort and where it was located was very nice. Very nice staff and very helpful "

"Sadly rather dissapointed here. Arrival and reception very good. However when trying to take a shower we found that getting into the bath was extremly difficult. Im 70 but still fairly active, the bath was a very high one because of the spa feature, and the width was very wide and everything was tiled - walls, floors and sink unit. We asked to change the room because of this and this cost €100 for 2 nights. When we had checked in we asked to eat in the restaurant and reception said they would...

"Everything about our stay was amazing. Lovely room with view. Fabulous spa facilities which we made use of after a days hiking. So much choice and top quality breakfast and evening meals, but most of it was the fantastic staff who made us so welcome and couldn’t do enough to make our stay perfect. Thank you. We hope we will visit again some day. "

"The room itself was nice and the hotel is in a great location. The hotel amenities ARE NOT INCLUDED. Be aware that if you want to use the hot tub/pool/sauna, you must pay PER HOUR and by reservation. Depending on the time of day it cost 15-30 euro per person. This was unclear from the Expedia listing and the hotel’s website. Granted, the spa area is quite nice-we ended up paying for it. The staff on arrival was ambivalent at best. We could hear her in the back when we came in but she did not...

"Spotless. Comfiest bed I have ever slept in. Wonderful location. "

"The most beautiful sky pool you will find "

"Wonderful stay here for two days. I can’t say anything negative about this hotel."

"Great stay; feel very welcome, check in was fast and easy. Thank you!"

"This was a pleasant stay. The rooms were too hot and could not be controlled. Breakfast was very nice. "

"My girlfriend and I stayed in the hotel for a week in January 2026 and thoroughly enjoyed it! The hotel has great amenities (indoor and outdoor pools, spa, sauna, restaurant, bar, indoor/outdoor parking, ski room) and fantastic staff! The hotel is conveniently located in Val Gardena with easy access by car, shuttle and bus to local ski slopes! The rooms are spacious and very comfortable. The hotel staff is superb! Very friendly and helpful. I highly recommend staying at Hotel Portillo Dolomites...

"The staff was amazing. The food was fantastic. Our room was perfect. I’d go back anytime."

"Everything was great "

"Really nice hotel! "