Quầy tiếp tân

Nhận xét về Dynasty Tourist Inn

3 out of 5
Dynasty Tourist Inn
Jasmin St., Capitol Site, Cebu, Cebu

Nhận xét

6,6
Đánh giá 10 - Xuất sắc. 27/163 nhận xét" "
Đánh giá 8 - Tốt. 48/163 nhận xét" "
Đánh giá 6 - Được. 38/163 nhận xét" "
Đánh giá 4 - Kém. 32/163 nhận xét" "
Đánh giá 2 - Tồi. 18/163 nhận xét" "

6,4/10

Sạch sẽ

7,4/10

Nhân viên & dịch vụ

4,0/10

Tiện nghi, dịch vụ

6,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

4,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Donna Fe

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

April

Lưu trú 4 đêm vào Tháng 2, 2024

4/10 - Kém

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Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room has smell and old
Lưu trú 2 đêm vào Tháng 1, 2024

6/10 - Được

James

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The staff were EXCELLENT!!! There is a very bad sewage smell in the afternoons especially. The room needed painting and the sheets needed replacing. It was quiet and the location is good. No hot water and very limited cable.
Lưu trú 3 đêm vào Tháng 11, 2023

2/10 - Tồi

Jose

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The toilet was lose, no toiletries, towels as hard as cardboard. Noisy ac. No tv. The place smell like smoke all around. Nosy from the bar across
Lưu trú 2 đêm vào Tháng 10, 2023

4/10 - Kém

OLIVA D

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Poor condition
The room and the bathroom smells awful, due to lack of water supply. There was no electricity 2x in a day. Checked out early due to the inconvenience. Please improve
Lưu trú 1 đêm vào Tháng 7, 2023

2/10 - Tồi

JASKIRAN

Really gross hotel. Doesn’t look as nice as the photos.
Lưu trú 2 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Roderico

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great/friendly staff and approachable .Facilities are cleaned and quiet too, you can rest and enjoy day the & night staying with the hotel dynasty.And the price per night are cheapest among other hotels.
Lưu trú 10 đêm vào Tháng 1, 2023
management trả lời vào 30/01/2023
Dear Roderico, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

8/10 - Tốt

Digna

Lưu trú 1 đêm vào Tháng 2, 2020

8/10 - Tốt

William

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
You can pay double for the same, in the same area
The Good: Very cheap with warm water, good Cable TV, good room lighting, wall safe, dressing table & mirror and OK a/c. They brought an extra pillow for each guest, without being asked. CR floor mat arrived unrequested too. Nicely cooked and reasonably priced Filipino breakfast in the fresh and clean lobby restaurant. Very quiet hotel. Taxis always available outside the front door (their go-to Canteen is across the road). Staff are trying! The Bad: Very, very basic rooms, lower quality finishing, slightly worn... but adequate. Amenities are just a single tiny bar of soap for each Guest; who share a single roll of toilet paper. Extra pillow was too thin. Window, but no view, from ground floor rooms. Poor maintenance: worn flooring, running toilet, safe not working, side-table lamp not working, room power-card receptacle faulty. No lift (elevator). The Ugly: Lack of a blanket on the bed (just one thin sheet). How can you get cosy? Tip: Request room cleaning, daily. -- end --
Lưu trú 2 đêm vào Tháng 11, 2019
Jenifer trả lời vào 27/11/2019
Dear William, Greetings from Dynasty Tourist Inn Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. we would appreciate it that you have informed us of concerns so we can attend it during your stay. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. With warm regards from Dynasty Tourist Inn Family

2/10 - Tồi

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Lưu trú 1 đêm vào Tháng 9, 2019
Jenifer trả lời vào 14/09/2019
Good day. Thank you for taking the time to rate us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us

8/10 - Tốt

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Lưu trú 1 đêm vào Tháng 8, 2019
Jenifer trả lời vào 04/09/2019
Thank you for taking the time to rate your experience with us. We are looking forward to your frequent stay at Dynasty. God Bless You.

4/10 - Kém

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Lưu trú 2 đêm vào Tháng 7, 2019
Jenifer trả lời vào 01/08/2019
Good day. Thank you for taking the time to rate us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us

4/10 - Kém

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Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pro: -Location but you can find better hotel at the same area with a better deal Cons: -Early check in will cost you a full day rate even if the room is already available. No option for discounted rate for early check in. In other hotels, local and abroad, they even allow early check in for free. -poor condition of the shower with molds and mildew. Should they be operating with health hazards like that? -no housekeeping during our 3nights stay. No wonder the place looks old and dirty. -no bidet or dipper at least. You are operating in the Philippines with mostly local guests. It should be a basic feature.
Lưu trú 3 đêm vào Tháng 7, 2019
Jenifer trả lời vào 29/07/2019
Dear Anonymous, Firstly, allow me to extend my deepest apologies for the inconvenience that you have encountered with us. This is certainly not to happen and should have been changed and attended to if the matter was raise. For the housekeeping, we inform the guest that the cleaning is upon request. We already took an action on this through more efforts from our housekeeping to open more communication with the guest so incidents like this will not happen again Thank you very much for sharing with us your review. We hope to welcome you back again soon so we can show you an improved service.

8/10 - Tốt

SUNG KUK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2019
Jenifer trả lời vào 26/07/2019
Thank you for taking the time to rate us. We will strive harder to always aim to meet the satisfaction of our guests. We hope to welcome you again to our hotel

6/10 - Được

Charito

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 6, 2019
Jenifer trả lời vào 27/06/2019
Thank you for taking the time to rate us. We will strive harder to always aim to meet the satisfaction of our guests. We hope to welcome you again to our hotel

6/10 - Được

minseo

Thích: Nhân viên & dịch vụ
외곽이지만 맛집과 쇼핑센터가 주위에 있어서 위치는 나쁘지않았어요. 하룻밤 잠깐 거쳐가는건 괜찮지만, 2틀이상은 비추
Lưu trú 1 đêm vào Tháng 8, 2018
Jenifer trả lời vào 31/01/2019
Dear Minseo, Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards.

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nope .its far from the beach . The bathroom is stink
Lưu trú 4 đêm vào Tháng 1, 2019
Jenifer trả lời vào 28/01/2019
Good day. Thank you for taking your time to write about us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us.

4/10 - Kém

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Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Wr book this hotel twice as they could keep our luggages while we were out of town and accomodate 8 peoples (2 rooms of 4). From outside and the lobby it looks welcoming and in good condition. But when you get in the room.... The door doesnt open with the card, or cannot lock, the bathroom is not clean ( especially the shower curtain and the walls was full of mold, and the taps. Were not well fixed... Also there is no elevator to get to the other floors. We were disapointed especially for the price. Would not recommand it.
Lưu trú 2 đêm vào Tháng 12, 2018
Jenifer trả lời vào 22/01/2019
Thank you for taking your time to write about us. We are very sorry that you were unhappy with your stay. Rest assured that our hotel is not overpriced and has one of the best rates in the city. We hope you can find the hotel service you are looking for with the rate you are expecting.Thank you

8/10 - Tốt

Marry Ann

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2019
JENIFER trả lời vào 22/01/2019
Thank you for taking your time to rate us.We will strive harder to always aim to meet the satisfaction of our guest. We hope to welcome you again to our hotel

6/10 - Được

Luke

Average hotel at best.
Lưu trú 2 đêm vào Tháng 1, 2019
JENIFER trả lời vào 19/01/2019
Thank you for staying with us and for your time and effort to write about us. God speed

2/10 - Tồi

Jordan

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel looks nothin like the pictures, the whole building of very old and out dated and we were extremely disappointed in our room. The bathroom was full of black mold and it felt like our room hadn’t had a good clean since the hotel was brand new
Lưu trú 3 đêm vào Tháng 12, 2018
Jenifer trả lời vào 07/01/2019
Greetings from the Dynasty Tourist Inn. Thank you for taking your time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly finding our rooms old.Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back.

10/10 - Xuất sắc

Richard, Burns,OR

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Hotel if ya want to save some cash! Stayed there 18 days while in Cebu City, would definitely go back. WiFi works excellent, great AC and quite rooms. Very professional and friendly staff!!
Lưu trú 8 đêm vào Tháng 10, 2018
Jenifer Mansueto trả lời vào 31/10/2018
Thank you so much for your wonderful comments about our hotel. We are glad to know that you enjoyed your stay with us. Thank you for acknowledging our location and service. It will be a pleasure welcoming you back at our hotel on your next visit.

10/10 - Xuất sắc

Richard, Burns, Or

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I have been staying here for around 2 weeks. Nice hotel, large rooms, good AC, good Wifi. Great staff, very helpful. Great location,close to Robbison Mall, 7-11, and many great restaurants. I will stay here again when the need arises.
Lưu trú 6 đêm vào Tháng 10, 2018
Jenifer trả lời vào 24/10/2018
Dear Richard, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
とても人の泊まれるホテルではないのて要注意! 写真は、30年前のですので 4日間 予約してましたが 1日でチェックアウトしました。予約サイトからの予約は、気をつけて下さい、返金が出来ないし お化け屋敷です!これは、詐欺行為 みなさん 本当に予約しては ダメです。 ホテル従業員も みんな予約をキャンセルしていなくなるって言ってました!
Lưu trú 5 đêm vào Tháng 7, 2018
Management trả lời vào 24/07/2018
Good day. Thank you for taking time to comment about your experience during your stay. We apologize for the inconvenience it caused you. Honestly, the hotel pictures posted in the site are older than the current state of the hotel since we have renovated last 2012. Our hotel is a budget hotel that caters travelers on budget. We were very transparent on the rates and inclusives we have at the hotel. Unfortunately, we have not met your standards. Comparing us with hotels in Japan and the rate you paid us is not even close to comparison. We are very knowledgeable to what our hotel can offer and we always thrive our best to give our guest the most convenient stay. Again, we are very sorry. Thank you

4/10 - Kém

Kerri

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Initial welcome was poor. No toilet paper or soap in room. Bed was rock hard. Budget stay but not to standard. Have travelled and stayed in many places in budget rooms.
Lưu trú 3 đêm vào Tháng 6, 2018
Management trả lời vào 27/06/2018
Again ( since this is your second comment), allow me to extend my deepest apologies for the inconvenience that you have encountered during your stay. For your room assignment, it was our lapses that we failed to give you your room request as much as we want to but we are 100% fully booked. Unfortunately you turned down our offer to transfer you the next day and you chose to stay in the same room. We have done our thorough investigation, Toilet paper and soap were given to your room assigned. We hope that you address your concerns during your stay so we can address it one by one. The choice of stay will always depend on the guest. Sincerely, our team are continuously striving to meet every expectations from our guest. Our front officer should have explained better or more flexibility should have been shown at the time if given the chance to tackle incidents like this.We have soap placed in the comfort room and refilled everyday. Thank you very much for sharing with us your review. Yours sincerely, Jenifer Mansueto

6/10 - Được

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Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Inga byten av sängkläder eller handduk ingen städning trasiga lakan
Lưu trú 3 đêm vào Tháng 6, 2018
Management trả lời vào 18/06/2018
Dear Anonymous, Firstly, allow me to extend my deepest apologies for the inconvenience that you have encountered with the our linens. This is certainly not to happen and should have been change and attended to if matter was raise. We already took an action on this through more efforts from our housekeeping to open more communication with guest so incidents like this will not happen again Thank you very much for sharing with us your review. We hope to welcome you back again soon so we can show you an improved service. Yours sincerely, Christianne Guanzon

2/10 - Tồi

kevin, tokyo

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
No WiFi
They have Wi-Fi but very weak can't connect in the room. If you need WiFi u never choice this. Even I booked 3nights all of paid no refund, I cancelled two nights because uncomfortable.
Lưu trú 3 đêm vào Tháng 6, 2018
JENIFER trả lời vào 14/06/2018
Dear Kevin on Greetings from Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We sincerely apologize if your experience with us fell short of your expectations.When you informed us about your concern, we offered you to transfer that can connect WiFi inside the room but you refused. So, we thought you already comfortable on that room. Thank you and we are looking forward to see you again in our hotel.

4/10 - Kém

SUNG KUK

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가성비가 떨어집니다
아침식사가 별도인것은 단점인것 같습니다. 가성비가 전혀 안나오는것 같습니다.
Lưu trú 1 đêm vào Tháng 5, 2018
management trả lời vào 05/06/2018
Dear Sung Kuk on Greetings from Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. To be more competitive in the market, we excluded breakfast from our offer since majority of our guest preferred no Breakfast. Nevertheless, we still provide breakfast at the hotel for an extra pay. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back again. With warm regards, Jenifer Mansueto Supervisor Dynasty Tourist Inn

6/10 - Được

Drin, Bulacan

The hotel room is ok. I would just like to recommend to put a bidet on the comfort room for convenience and/or pail with dipper. Also, no toothpaste and shampoo were given. There was a hole on the ceiling of comfort room that creates noises everytime we open the door, so it was a bit creepy tho. The connection of tv cable sometimes gets interrupted. The vault isn’t working. But all in all, the comfortability in the room is quite fine.
Lưu trú 2 đêm vào Tháng 5, 2018
JENIFER trả lời vào 20/05/2018
Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations.Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back at the Dynasty Tourist Inn With warm regards

6/10 - Được

Francis

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Jenifer trả lời vào 30/04/2018
Thank you for taking your time to give your rating. Unfortunately, there was no comments left in your rating for us to know your concerns. Thank you for staying with us.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jenifer trả lời vào 16/04/2018
Good day. Thank you for taking your time to rate about us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us.

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best value place in town..defo go back
Very friendy.great value! Great location 8 minute walk from the centre circle but in a nice quiet area away from the begets n street hawkers..ignore previous stupid negative comments..I stayed in 5 other hotels and this was by far the best..aircon isn't noisy if you get up and flick the switch to 'low quiet mode'!!! It's also in a nice area with some nice restraints near by...
Management trả lời vào 09/04/2018
Dear James, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

8/10 - Tốt

Cresenciano

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was not really to the excellent rating except one thing, Their towels are not maintained the appearance and old rotten towels been used and served for many customers. It was was good and safe in the hotel and all the Staff are well very ac accomodating, Also, they served breakfast only NO other meals.
Lưu trú 3 đêm vào Tháng 3, 2018
Jenifer Mansueto trả lời vào 19/03/2018
Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
どこでもいける
バスターミナルも歩いていけるし、ホテルは清潔で、ご飯を食べるところもたくさんある!場所は少しわかりにくいけど、スタッフの人もとてもいい人たちで、素敵な旅になりました!!
Lưu trú 2 đêm vào Tháng 3, 2018
Jenifer Mansueto trả lời vào 19/03/2018
Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

6/10 - Được

Khách đã xác thực

Thích: Tiện nghi phòng
部屋が全体的に暗い
部屋が全体的に暗い。ネットはあまりつながらない。シャワーの水圧は弱い。
Lưu trú 2 đêm vào Tháng 12, 2017
Dynasty Tourist Inn trả lời vào 12/03/2018
Dear Sir: Greetings from Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comment about dark lights inside our rooms has been noted. Rest assured that this shall be on the top of our "to do" list when future refurbishment plan takes place. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back . With warm regards General Manager

10/10 - Xuất sắc

JC, Belgium

Thích: Sạch sẽ, nhân viên & dịch vụ
Worth it
Unusual and charming build, this hotel is worth a visit unless you really need a view.
Lưu trú 1 đêm vào Tháng 3, 2018
Jenifer Mansueto trả lời vào 03/03/2018
Dear JC, Thank you for taking the time to let us have this valuable feedback We look forward to welcoming you back to Dynasty Tourist Inn. With warm regards

8/10 - Tốt

KEVIN

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dynasty Business Inn
Quick check in. Convenient location. Bathroom was a bit grubby. Wifi in the room very poor signal.
Lưu trú 1 đêm vào Tháng 1, 2018
Management trả lời vào 12/02/2018
Dear Kevin Greetings from the Dynasty Tourist Inn Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn With warm regards

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
靠近市區的好飯店
交通方便,餐廳和酒吧很多,生活機能便利,櫃檯員工很友善,唯獨早餐選擇性較少,熱狗,火腿,及午餐肉,周圍是住宅區,晚商很安靜,但建議住二樓以上,因為餐廳在一樓,容易被用餐的人打擾
Lưu trú 4 đêm vào Tháng 1, 2018
Management trả lời vào 26/01/2018
Dear Guest, Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn With warm regards Christianne Guanzon General Manager Dynasty Tourist Inn

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Udemærket til en enkelt overnatning
Fint værelse med et lille toilet. Dejligt billigt. Men maden er desværre ikke særlig god.
Lưu trú 2 đêm vào Tháng 1, 2018
Management trả lời vào 22/01/2018
Dear Guest, Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards,

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
The staff are friendly and very helpful. It was difficult to close the door to my room though, but I think I was the only one with that problem. Fairly clean, but the cabinet has a slightly musty smell. The location is accessible to the main street, and there are lots of taxis outside, so I had no difficulty getting a ride.
Lưu trú 3 đêm vào Tháng 1, 2018
ANGEL trả lời vào 17/01/2018
Good day thank you for taking time to write your experience with us , and for acknowledging the service of the staffs we aim to serve our guest with comfort. Your comment is important for us so we will be able to work on the issues and lapses you experience with us. We are looking forward to welcome you again in your next stay.

6/10 - Được

mike, British Columbia, Canada

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Great staff
We arrived before checkin time and they stored our bags in a safe area so we could start seeing Cebu. The staff were always smiling and happy to help in any way. A short walk down the road and you can catch a taxi/jeepney or walk to many things! The area seemed to be safe as we never once had any issues!
Lưu trú 4 đêm vào Tháng 1, 2018
Manager trả lời vào 17/01/2018
Dear Mike Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards.

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2018
Manager trả lời vào 17/01/2018
Dear William Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards.

6/10 - Được

Ernie, Palawan

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not my standard
Shower is not good. No bidet. Table in the lobby is dusty.
Lưu trú 2 đêm vào Tháng 1, 2018
Management trả lời vào 09/01/2018
Dear Ernie, Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back at the Dynasty Tourist Inn With warm regards

4/10 - Kém

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Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
inte bästa intryck, 3 våning utan hiss , slitet rum , skumt oråde , man vill inte gå ut på natten . kommer inte att återvända. Fukusten är en fullständig katastrof
Lưu trú 1 đêm vào Tháng 12, 2017
Dynasty Management trả lời vào 03/01/2018
Greetings from the Dynasty Tourist Inn. Thank you for taking your time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly finding our rooms old. Our Front Office team have offered/suggested that you can cancel your booking from your travel agent to tackle your concerns . Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts

8/10 - Tốt

Yasmin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2017
Thank you for taking your time to rate your stay with us.

8/10 - Tốt

michel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
tres bien pour le prix
tres bien situe, pas loin pour manger et se promener. Service courtois et attentionné
Lưu trú 6 đêm vào Tháng 12, 2017
Good day! Thank you for taking time to write about your experience with us.Thank you for acknowledging the location,staff and our service.It will be a pleasure welcoming you back at our hotel on your next visit.

10/10 - Xuất sắc

billy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 22 đêm vào Tháng 11, 2017
Thank you for taking your time to rate about your experience with us. We are looking forward for your frequent stay at Dynasty. God Bless You.

10/10 - Xuất sắc

april ester

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2017
Thank you for taking time writing your experience with us

4/10 - Kém

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Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The air conditioner didn't work well at all and never cool down the room.. The room smell like manure so it was always hot in the room and was very uncomfortable for that reason.. now the staff was very friendly and helpful they're really nice so I can't knock them for that other than that I probably wouldn't go back to this place.
Lưu trú 9 đêm vào Tháng 12, 2017
Management trả lời vào 14/12/2017
Good day. Thank you for taking your time to write your experience with us. We allow our guest to check the rooms before checking in and if there are any problems, we always allow our guest to approach our staff and we are most willing to help and assist to any of our guest concerns. Our air condition are all new since end of November 2017. Lastly, the building in the photo is not our Hotel. Please do not try to mislead the readers of false information nor datas. Thank you