Hồ bơi ngoài trời

Nhận xét về Radisson Blu Cebu

5 out of 5
Radisson Blu Cebu
Serging Osmena Blvd; corner Juan Luna, Cebu, Cebu

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 632/1001 nhận xét" "
Đánh giá 8 - Tốt. 255/1001 nhận xét" "
Đánh giá 6 - Được. 67/1001 nhận xét" "
Đánh giá 4 - Kém. 31/1001 nhận xét" "
Đánh giá 2 - Tồi. 16/1001 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Steve

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
lovely hotel w an excellent breakfast buffet. I suspect the restaurant serves an amazing lunch and dinner too. Conveniently across road from SM mall and minutes drive from the fast ferries to other islands. Nice lobby and bar area
Lưu trú 2 đêm vào Tháng 5, 2024
Radisson Blu Cebu Team trả lời vào 21/05/2024
Dear Steve,Thank you for your lovely review from your recent stay with us,. We are thrilled to hear you enjoyed our excellent breakfast buffet and found the hotel's location convenient, especially being close to the SM mall and the fast ferries. We are glad you appreciated our lobby and bar area as well. We hope to have the pleasure of welcoming you back for another great stay and perhaps a chance to try our lunch and dinner offerings too.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very accommodating. Breakfast was top of excellent
Lưu trú 2 đêm vào Tháng 5, 2024
Radisson Blu Cebu Team trả lời vào 21/05/2024
Dear Michael,Thank you for staying and sharing your experience here at Radisson Blu Cebu. We are very pleased to know that you enjoyed the buffet at Feria as well as the hotel’s proximity to SM City Cebu. We are also delighted to know that you liked the hotel as well as the hospitality from our staff. We look forward to welcome you back here in the hotel.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

YVONNE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay
Lưu trú 2 đêm vào Tháng 5, 2024
Radisson Blu Cebu Team trả lời vào 13/05/2024
Dear Yvonne,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Luis A.

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is exceptional from the time you arrive to the time u leave. Truly a pleasant stay
Lưu trú 5 đêm vào Tháng 5, 2024
Radisson Blu Cebu Team trả lời vào 13/05/2024
Dear Luis A,Thank you for your wonderful feedback! We're thrilled to hear that you had such a pleasant stay with us and that your experience was exceptional from the moment you arrived until the time you left. Providing excellent service and creating memorable experiences for our guests is our top priority, and we're delighted that we succeeded in making your stay special. Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

SHERMAN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bigger rooms, clean. Great cooling system
Lưu trú 1 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 30/04/2024
Dear Sherman,Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed the spacious and clean rooms, as well as the effective cooling system. Your comfort is our priority, and we appreciate your positive feedback. We look forward on your next visit to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the service and food at the breakfast buffet. Angelo is an excellent waiter during our breakfast buffets.
Lưu trú 4 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 29/04/2024
Dear John,We are so glad to hear that you had a wonderful experience with us! It is always our pleasure to provide excellent service and we are delighted that you enjoyed your time here, especially Angelo. service staff at Feria we will make sure he knows how much you appreciated his care and attention. Thank you for choosing us!Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a very convenient and comfortable place to stay when we had our Cebu vacation. It was near mall and other business establishments. The staff there was friendly, approachable, professionals, and hospitable. To the security, reception, housekeeping , and concierge, THANK YOU for making our stay extra special. We are definitely coming back!
Lưu trú 2 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 29/04/2024
Dear Jennifer,Thank you so much for your kind words. We are thrilled to hear that you had a convenient and comfortable stay with us during your Cebu vacation. Providing excellent service and ensuring our guests feel welcome and cared for is always our top priority. We will pass your appreciation to our security, reception, housekeeping, and concierge teams for their exceptional hospitality. We would happy to welcome you back for another wonderful stay in the futureSincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The food was amazing and the rooms were very clean
Lưu trú 1 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 23/04/2024
Dear David,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed the amazing food and found our rooms to be very clean during your stay at our hotel.Providing exceptional dining experiences and maintaining a high standard of cleanliness are top priorities for us, and we're thrilled that we could meet your expectations in these areas.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to reach out.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Deanna

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and very clean. Close to some main tourist spots.
Lưu trú 3 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 23/04/2024
Dear Deanna,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Jacqueline

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff. Really good breakfast
Lưu trú 3 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 22/04/2024
Dear Jacqueline,Thank you for selecting Radisson Blu Cebu as you residence of choice in the Philippines. We are glad to know that you had an amazing experience at our hotel, from the comforts of your room to the hospitality of our staff. Our team is guided by the “Yes I Can” philosophy and your feedback about their service have inspired them to further strive for excellence. We look forward to welcome you back in your future travels to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed from April 11-17, 2024. The staff, both hotel and restaurant, were very friendly and polite. My room was nice, the pool was nice, the food was great, the entertainment in the lounge was good. It is literally right next door to SM Mall and various modes of transportation.
Lưu trú 6 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 19/04/2024
Dear Raymond,Thank you for choosing to stay with us from April 11-17, 2024, and for taking the time to share your experience. We are thrilled to hear that you found our staff, both in the hotel and restaurant, to be very friendly and polite.It's great to know that you enjoyed your room, the pool, and the food during your stay. We're also pleased that you found the entertainment in our lounge to be good.Being located right next door to SM Mall and close to various modes of transportation is indeed convenient, and we're glad you found it to be so.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Sheilah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room and bathroom are clean. Breakfast and service at the Feria was excellant. Hotel is across from the SM mall if you need any shopping or money exchange which was a huge plus.
Lưu trú 4 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 14/04/2024
Dear Sheilah,Thank you for sharing your positive experience! We're delighted to hear that you found our rooms and bathrooms clean, and that you enjoyed the excellent breakfast and service at Feria. It's wonderful to know that our location across from SM Mall was convenient for your shopping and money exchange needs. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Hasung

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel and ammenities with very professional and polite staff!
Lưu trú 2 đêm vào Tháng 4, 2024
Radisson Blu Cebu Team trả lời vào 08/04/2024
Dear Hasung,Thank you for staying at Radisson Blu Cebu. We have received your perfect rating on your recent stay experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to have you again should your future travels bring you back to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Corazon Borres, Horsham

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Safe, welcoming, and comfortable home away from home.
Lưu trú 19 đêm vào Tháng 1, 2024
Radisson Blu Cebu Team trả lời vào 02/04/2024
Dear Corazon,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Charlotte

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Useful location being close to the ferry terminal and shopping mall. Better than expected food and buffet for breakfast.
Lưu trú 1 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 01/04/2024
Dear Charlotte,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel's location to be useful, especially being close to the ferry terminal and shopping mall.We're delighted that our food and breakfast buffet exceeded your expectations. Providing delicious meals is a priority for us, and we're glad to know that we hit the mark.We appreciate your positive feedback and hope to welcome you back for another great stay in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 2 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 20/03/2024
Dear Richard,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Al

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel with adjacent SM mall
Lưu trú 4 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 20/03/2024
Dear Al,Thank you for staying with us. It was our pleasure to have you at Radisson Blu Cebu. We are glad that you find the hotel’s proximity convenient, specialty shopping accessible next to the hotel. We look forward to welcome you back soon should your future travels bring you back to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Richard, North Bay

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NA
Lưu trú 2 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 20/03/2024
Dear Richard,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Ana Marie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 15/03/2024
Dear Ana Marie,Thank you for choosing and staying with us. It was our pleasure to have you at Radisson Blu Cebu. We are glad that you had a comfortable stay during you visit here in Cebu.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Shunsuke

Lưu trú 5 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 01/04/2024
Dear Shunsuke,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

guillaume

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Manque de serviettes
Lưu trú 1 đêm vào Tháng 3, 2024
Radisson Blu Cebu Team trả lời vào 11/03/2024
Dear Guillaume.Thank you for staying at Radisson Blu Cebu. We have received your feedback regarding your recent stay experience with us. We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured that we will take necessary actions as needed.We look forward to have you again should your future travels bring you back to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Dave

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best place I’ve ever stayed. Staff is excellent and the facilities are immaculate. Not far from the airport and right next to a nice mall. Shopping, dining, ATM, & currency exchange are all conveniently close. I would recommend this place to anyone but especially those travelers who are visiting the Philippines for the first time.
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 04/03/2024
Dear Dave,Thank you for sharing your recent stay with us. We were delighted to hear that you had such a wonderful experience at our hotel. It's fantastic to know that you found our staff to be excellent and our facilities immaculate. We were glad that our convenient location near the airport and next to a mall made your stay even more enjoyable.Your recommendation means a lot to us, especially for first-time visitors to the Philippines. We strive to provide the best possible experience for all our guests, and we were thrilled that we exceeded your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

ANDREW

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always amazing staying at the Radisson. Staff are always so polite and willing to help. The pool is beautiful too.
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 04/03/2024
Dear Andrew,Thank you for your kind words! We were thrilled to hear that you had an amazing stay at Radisson Blu. It's wonderful to know that our staff made a positive impression with their politeness and willingness to assist you. We were also glad you enjoyed our beautiful pool.Your feedback means a lot to us, and we truly appreciate your continued support. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Yasuhiro

Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 01/04/2024
Dear Yasuhiro,Thank you for choosing and staying with us. It was our pleasure to have you at Radisson Blu Cebu. We are glad that you had a comfortable stay during you visit here in Cebu.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

SATOSHI

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 01/03/2024
Dear Satoshi,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Yosuke

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝食ビュッフェはとても良く、ベッドメイキングなども゙ちゃんと出来ているのですが、タオルの交換だけが毎日一枚足りないとか、足ふきマットがないとか毎日足りないものがありストレスでした。 って
Lưu trú 6 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 26/02/2024
Dear Yosuke,Thank you for sharing your feedback with us. We were glad to hear that you enjoyed the breakfast buffet and found the beds made properly. However, we apologize for any inconvenience regarding the missing amenities, such as the towel change and foot mat. Your comments will be shared with our housekeeping team to ensure that such oversights are addressed and improvements are made. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Divina

Thích: Sạch sẽ, nhân viên & dịch vụ
Very comfortable.
Lưu trú 1 đêm vào Tháng 2, 2024
r trả lời vào 26/02/2024
Dear Divina,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall great experience
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 23/02/2024
Dear Michael,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Fernando

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The toilet in the dining area is only . I have to queue up just to relieve.. It would much better if we could expand.
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 21/02/2024
Dear Fernando,Thank you for your feedback. We apologize for any inconvenience you experienced with the limited availability of toilets in the dining area. However, we have available comfort room by the Lobby area and near Nina ballroom just a few steps from Feria.Your input is valuable to us, and we hope to provide you with a more seamless experience during your next visit.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Sheila Wina

Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 01/04/2024
Dear Sheila Wina,Thank you for choosing and staying with us. It was our pleasure to have you at Radisson Blu Cebu. We are glad that you had a comfortable stay during you visit here in Cebu.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Michael

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 21/02/2024
Dear Michael,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

NAKAI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
隣のSMCITYと通路で繋がっているため買い物や食事に便利。 1日目のシャワー室の掃除がいまひとつで髪の毛が残ったままでした。 それ以外はとてもいいホテルでした。
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 20/02/2024
Dear Nakai,Thank you for your feedback, and we're glad to hear that you found our hotel convenient for shopping and dining, with the direct connection to SMCITY through the walkway.We apologize for the inconvenience you experienced with the cleanliness of the shower room on the first day of your stay. Please rest assured that we take such matters seriously, and we will address this issue with our housekeeping team to ensure that it doesn't happen again in the future.We're pleased to know that overall, you had a very nice experience at our hotel, and we hope to have the opportunity to welcome you back for an even better stay in the future. If there's anything else we can do to improve your experience, please feel free to let us know.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

RODOLFO

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Breakfast & dinner were very good
Lưu trú 4 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 19/02/2024
Dear Rodolfo,Thank you for staying at Radisson Blu Cebu and sharing your dining experience with us. We are thrilled to hear that you enjoyed the vast buffet spread at Feria selection. We look forward to have you back at Feria to try the lunch and dinner buffet.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

TATSURO

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
プールが滞在中メンテナンス?一度も利用不可だった。
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 19/02/2024
Dear Tatsuro,We're sorry to hear that the pool wasn't available during your previous stay. With a commitment to guest safety, we are improving our facilities. The swimming pool was unavailable due to emergency repair.We just recently open the swimming pool and we are thrilled to welcome you back to enjoy some refreshing pool time.Sincerely,Radisson Blu Cebu TeamWe strive to ensure all our facilities are well-maintained, but sometimes unexpected issues arise. They'll be able to provide you with the most accurate information and address any concerns you may have.

6/10 - Được

Jan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Worst buffet ever. Few options
Lưu trú 2 đêm vào Tháng 1, 2024
Radisson Blu Cebu Team trả lời vào 19/02/2024
Dear Jan,Dear Valued Guest,We noticed that you gave our hotel a 3 out of 5 rating for your recent stay, but did not provide any specific feedback on the buffet were you found with few options. We are eager to hear about your experience so that we can address any issues you may have encountered and improve our services for future guests. Please feel free to share your thoughts with us so that we can better understand your concerns and work towards a resolution.Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.Best regards,Radisson Blu Cebu Team

10/10 - Xuất sắc

Yuki

Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 19/02/2024
Dear Yuki,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Yasuhiro

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
非常に綺麗で快適に過ごさせていただきました。また、SM Cityに直結なので夜でもサッと買い物に行け非常に便利でした。 プールが改装中で、その点だけ残念でした。
Lưu trú 4 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 19/02/2024
Dear Yasuhiro,We're glad to hear that you found your stay at our hotel clean and comfortable. We apologize for any inconvenience caused by the ongoing renovation of our pool. We understand how disappointing it can be when amenities are not available as expected. We appreciate your understanding and patience during this time. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Darwin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 4 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 15/02/2024
Dear Darwin,Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our Hotel and appreciate your feedback.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Omar

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nicest Radison I’ve stayed at, very well presented, has really good facilities and dining offer, is in a god location relative to the airport and is great value for money.
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 15/02/2024
Dear Omar,Thank you so much for taking the time to rate our hotel with 5 stars. We are thrilled to hear that you had an excellent stay and that we met your expectations. Providing our guests with exceptional service and accommodations is our top priority, and we are pleased that we were able to deliver that during your stay. We hope to have the pleasure of welcoming you back to our hotel soon. If you need any assistance with future bookings, please do not hesitate to reach out to us. Thank you again for your wonderful feedback!Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
라운지 직원들은 매우 친절합니다~~
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 14/02/2024
Dear Valued Guest,We are pleased to know that you enjoyed your stay at Radisson Blu Cebu. We are also delighted to know that you liked the hotel as well as the hospitality from our staff. We look forward to have you again. Thank you for staying with us and we hope to welcome you back in your future travels to Cebu.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Fernando

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I think it would be wise if there is a rubber mat in the bath room to prevent trip and falls . The breakfast and dinning area has only one toilet. I was busting and went to the lobby just to release.
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 15/02/2024
Dear Fernando,Thank you for sharing your feedback with us. We appreciate your suggestion regarding bathroom. Your safety and comfort are our top priorities, and this we will be shared to the management for review and consideration so that they can work on making any necessary changes.Additionally, we apologize for the inconvenience you experienced regarding restroom availability in the breakfast and dining area. Your feedback is valuable to us, and we will assess ways to address this issue to better accommodate our guest.We value your input and strive to continually improve our services to ensure a more enjoyable stay for our guests. If you have any further suggestions or concerns, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were friendly and efficient
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 14/02/2024
Dear David,We are pleased to know that you enjoyed your stay at Radisson Blu Cebu. We are also delighted to know that you liked the hotel as well as the hospitality from our staff. We look forward to have you again. Thank you for staying with us and we hope to welcome you back in your future travels to Cebu.Sincerely,Radisson Blu Cebu Team

6/10 - Được

violeta, Honolulu

Đi cùng gia đình
The AC ventilation is smells musty and moldy I had allergies and couldn’t breath well . Dine in and left my package with T shirt from our class reunion and ID card. I was out of town and came late that day . I have to ask them the next day if they found it knowingly that ID showed that I am a hotel guest.I got my ID card without the shirt. They claimed they will check on their CC TV who took the shirt and will let me know. Disappointed when they should return immediately and not wait till the next day for me to ask them.
Lưu trú 4 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 14/02/2024
Dear Voileta,Dear Guest,Thank you for sharing your experience with us, and please accept our sincere apologies for the inconvenience you encountered during your stay. We are deeply concerned to learn about the issues you faced with the AC ventilation and the loss of your package.Rest assured, we take matters like this seriously, and we are conducting a thorough investigation into the incident with your missing T-shirt. Upon our review with our CCTV, it showed that you had brought out the package after you had dine at Feria.Regarding the AC ventilation, we apologize for the discomfort it caused you. Your feedback has been forwarded to our maintenance team for immediate action to address the musty smell and ensure optimal air quality throughout the hotel.Once again, please accept our apologies for the shortcomings you experienced. We value your feedback as it helps us improve our services for future guests. Should you have any further concerns or require assistance, please do not hesitate to contact us directly.Sincerely,Radisson Blu Cebu Team

8/10 - Tốt

Riza

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not clean and several missing bathroom supplies - face towels and toilet paper.
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 12/02/2024
Dear Riza,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel in spite missing some bathroom supplies We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 12/02/2024
Dear Valued Guest,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Chihyuan

Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 12/02/2024
Dear Chihyuan,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 12/02/2024
Dear Valued Guest,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Rey

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, excellent customer service. Rooms are spacious especially the bathroom. Gym has adequete equipment, but its quite dark and needs more light.
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 07/02/2024
Dear Rey,Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be very clean and appreciated our excellent customer service. It's also great to know that you found the rooms spacious, especially the bathrooms.We appreciate your feedback regarding the gym lighting. Our team will look into improving the lighting to ensure a brighter and more comfortable workout experience for our guests.Once again, thank you for your valuable feedback, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Chihyuan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
飯店服務設施各方面都非常好,不過周邊的環境就相對於比較落後,除了購物商場很方便的可以吃飯與買東西,建議來宿霧可以住這間飯店
Lưu trú 2 đêm vào Tháng 2, 2024
Radisson Blu Cebu Team trả lời vào 07/02/2024
Dear Chihyuan,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel service facilities to be excellent in all aspects.We appreciate your comments about the surrounding environment. While we strive to provide a comfortable and convenient stay within our hotel, we understand the importance of the surrounding area for our guests' overall experience. We will certainly take your recommendation into consideration and continue to improve where possible.Thank you again for your valuable feedback, and we look forward to welcoming you back on your next visit to Cebu.Sincerely,Radisson Blu Cebu Team

10/10 - Xuất sắc

Cora

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic!
Lưu trú 3 đêm vào Tháng 1, 2024
Radisson Blu Cebu Team trả lời vào 05/02/2024
Dear Cora,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team