Mặt tiền nơi lưu trú

Nhận xét về Waterfront Cebu City Hotel & Casino

4 out of 5
Waterfront Cebu City Hotel & Casino
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 409/1001 nhận xét" "
Đánh giá 8 - Tốt. 343/1001 nhận xét" "
Đánh giá 6 - Được. 159/1001 nhận xét" "
Đánh giá 4 - Kém. 48/1001 nhận xét" "
Đánh giá 2 - Tồi. 42/1001 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Michael

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Good hotel, this time first encounter with reception could have been better, like talking to a prison warden.
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

KAZUSHIGE

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 23/05/2024
Thank you for taking the time to rate our hotel. A 1-star rating from a guest is a big concern to us, and we would appreciate the opportunity to understand their experience better. Unfortunately, there weren't any specific details mentioned in the review.At Waterfront Cebu City Hotel & Casino, we take guest feedback seriously. We are always committed to improving and providing exceptional service. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 - Được

Leonard

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Bad very low water pressure
Lưu trú 1 đêm vào Tháng 5, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 23/05/2024
Hello Leonard, Thank you for taking the time to reach out to us regarding your concern. We sincerely apologize for the inconvenience caused by the low water pressure during your stay. It was due to disruptions in Cebu City's water supply, it can sometimes take time for the water pressure to fully stabilize within the building's plumbing system due to air pockets or potential localized issues. We are working diligently to ensure our internal water systems are fully purged and functioning optimally.- Waterfront Cebu City Hotel and Casino

4/10 - Kém

Jennifer, fort lauderdale

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wifi was not reliable & AC wasn't working.
Lưu trú 2 đêm vào Tháng 5, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 17/05/2024
Hello Jennifer,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

ISIDRO, SAN RAMON

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lobby is quite large and is a nice place to rest. It is peaceful since the main door is well guarded and restful with some people going in and out to watch and be entertained. Excellent service too from the lobby staff. They’re there to serve but will stay away when they see you’re not there to eat.
Lưu trú 4 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 06/05/2024
Hello Isidro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 - Tốt

JUDITH, ISLAMORADA

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 06/05/2024
Hello Judith,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 - Tốt

Elroy

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 29/04/2024
Hello Elroy,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Daichi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 29/04/2024
Hello Daichi,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Richard

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Pool area not properly maintained and waterfall was broken (staff said had not been operational for over a year). Hotel and Casino was nice and staff very accommodating.
Lưu trú 2 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 29/04/2024
Hello Richard,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 - Được

Maria Fe

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
My wife was charged for an extra cup of noodles from the mini bar. Even when she did not eat them. She also said the swimming pool was not clean.
Lưu trú 2 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 20/04/2024
Hello MariaThank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 - Được

LUCHIE

Lưu trú 3 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 06/05/2024
Hello Luchie,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

muyiwa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just as advertised! Large rooms and excellent breakfast with a decent amount of restaurants on site. Would highly recommend
Lưu trú 3 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 20/04/2024
Hello Muyiwa,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

James, Carrollton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very safe area near the malls and restaurants.Excellent staff and nice property. Highly recommended.
Lưu trú 4 đêm vào Tháng 4, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 20/04/2024
Hello James,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall! Quite good.
Lưu trú 24 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 12/04/2024
Hello David,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Tollis

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stay at Waterfront in Davao and it was as ok and could have been better and expected the same from Cebu. I was wrong, I was shocked this truly a 5 star hotel. Rooms and service was great.
Lưu trú 1 đêm vào Tháng 4, 2024
Waterfront Cebu trả lời vào 05/04/2024
Hello Tollis,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Michael

Lưu trú 1 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 29/04/2024
Hello Michael,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Roberto, San Antonio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed my stay. Staff very friendly. Love the towels. So, nice to just walk out and taxi standing by ready to go.
Lưu trú 1 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 21/03/2024
Hello, Roberto!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

4/10 - Kém

edward

Đi cùng gia đình
Totally unorganized .. checkin 3 pm no checkin til after 5 . Sad ... needs renovating
Lưu trú 1 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 18/03/2024
Hello Edward, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
was good.
Lưu trú 2 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 18/03/2024
Hello Andrew,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Randy

Lưu trú 1 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 02/04/2024
Hello, Randy!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Akihiro

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 2 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 04/03/2024
Hello Akihiro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Larry

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel near tech center, good rates, decent gym.
Lưu trú 1 đêm vào Tháng 3, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 04/03/2024
Hello Larry,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

MITSUAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
楽しかった
Lưu trú 9 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 26/02/2024
Hello Mitsuaki,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 - Được

Jacob

Thích: Nhân viên & dịch vụ
Lưu trú 14 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 26/02/2024
Hello Jacob, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

8/10 - Tốt

Myung Sik, FRANKLIN LAKES

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
staff : nice and kind good facilities: old and room temp control is not working properly food: good
Lưu trú 4 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 20/02/2024
Hello Myung Sik,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 - Tốt

DENCKER

Lưu trú 2 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 20/02/2024
Hello Dencker,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!-Waterfront Cebu City Hotel and Casino

8/10 - Tốt

patrick

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Property itself was fine, a little run down but liveable.
Lưu trú 26 đêm vào Tháng 1, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 19/02/2024
Hello Patrick,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino"

4/10 - Kém

Gary E

Lưu trú 2 đêm vào Tháng 2, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 21/03/2024
Hello Gary!Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

SUDHAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best place to stay in Cebu city, especially those who want to experience Casino 😜
Lưu trú 1 đêm vào Tháng 2, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 13/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

2/10 - Tồi

al

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ
The worst experience in my over 1000 hotel stays As a travel affiando n travel agency owner Got so ill From there food they offered zero compensation or help I was violently ill and had to use towels just to get from the bed to the toilet and they wanted to charge me for cleaning and then they racked my credit card for an up charge on a room because the showerhead was only 4 feet high in a bathtub and when they moved me to a room where I could actually get wash my hair they charged me said it was gonna be a minimal charge and the minimal charge they put on my bill was $250 a day Absolutely the worst experience in my 35 years the pool you can’t swim in they’re too little children’s pools and they charge me for the meal that made me sick. I’ve been sick for six days ruined my trip to the Philippines going to Bohol Bellevue hotel where I received the best staff service n care of all including 5 star
Lưu trú 2 đêm vào Tháng 2, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 13/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 - Tốt

KOHEI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 13/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 - Được

Brian

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is old. Hallways smell. Its an old building. Photos are better. Casino is okay a lot of locals beggars asking for tips watch out! The dealers also take tips when you win hands, very wierd. Never had a dealer just take a tip away. Shopping in hotel is bad. However its close to mall and very safe. Outside is very rough so dont leave at night. But security has dogs and metal detectors. A lot of Koreans.
Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 13/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 - Tốt

Mayumi

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
空港から300ペソくらいで行けます。見た目とっても豪華な建物で写真映えします!12階に泊まりました。2部屋だったので両サイド見れました。裏側は下にボイラーがありました。12階だと景色がいいのでどちら側でも変わらないと思います。viewはよいです。遠くまで見渡せて写メ撮りたくなる感じです。スタッフがとにかく笑顔で優しくて気配りが出来てます。トイレでも廊下でもフロントも、レストラン、ゲートもみんな挨拶してくれて笑顔でした。プールがまぁ入らなくてもいいかなといった感じ。子供が少し遊ぶくらい。ユニットバスの換気扇が回らなかった。部屋がエアコンの温度を上げても切っても寒かった。テレビがつかなかった。冷蔵庫の中は空です。電気ポット、グラス、パックティーあり。アメニティは使えません。泡立たず、意味なし。トイレシャワー共に水の出はよいです。周りは少し歩くと地元のコンビニがあります。ATMも近くにありました。それ以外大きい通りなのでお店はないです。アヤラモールまで歩いて20分くらいで行けました。タクシーも使いました。安いのです。135ペソくらい。歩くと空気が悪いです。ツアーで朝が早かったので朝食付きプランは持って行くboxに変えてもらえます。チェックインの時や前日など直前にフロントで言うタイプ。Boxはフィリピン、アメリカン、コンチネンタルと選べます。でも、実際のブッフェは種類も多くて比べ物にならないくらいよかったです。ベッドの希望は予約時にXperiaで出来ます。選択肢がある場合のみ。さらに変更したいときはメールではダメでチェックインの時空いてれば出来るようなので口頭でお願いしました。
Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

al

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff special thx to Sheryl paul N restaurant staff I spend 250 nights a year in hotels n it was very pleasant
Lưu trú 5 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

Brian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This the third time I have stayed in Waterfront, Cebu. I always enjoy very much. It is a beautiful hotel. I really love the castle type design on the outside. The food is always great. The staff is always great.
Lưu trú 1 đêm vào Tháng 2, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

Brian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love the restaurant and the food, but I would like it if there was an option for A la Carte at night besides only a buffet.
Lưu trú 2 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

YUKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

Hisashi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
古いホテルですが、よく整備されていて清潔で快適でした。Crabを使えば、サブシティ内は安価にすぐにどこでも行けます。
Lưu trú 2 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

jerry

Lưu trú 2 đêm vào Tháng 1, 2024
Waterfront Cebu City Hotel and Casino trả lời vào 21/03/2024
Hello, Jerry!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit.Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

Philip

Lưu trú 1 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 - Được

Khách đã xác thực

Không thích: Tiện nghi phòng
The room needs refurbishment, however they could have at least provide a USB port for charging mobiles
Lưu trú 1 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 - Được

Yasushi

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Some of hotel staff are unkind.
Lưu trú 4 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 - Xuất sắc

David

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful hotel in the centre of Cebu
Lưu trú 4 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 - Được

Nena

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice grand entrance but the rooms didn't reflect the same fanciness. Although the room was quite large but the amenities in it are very old. Bathroom/toilet was tiny. The rooms need updating to freshen it up a bit. It looked and smelled very old. The pool area was a nice place for kids.
Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

2/10 - Tồi

Vigue

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very beautiful place, very clean, very spacious, staff very friendly very helpful restaurants are great air conditioning didn't work properly 24.6C in the room all night did not sleep well.at all was told By maintenance cause I had them come and check to see what they could do that the temp its set at for the whole floor? Why put a thermostat in the room? If that's what it's gonna be set up for the whole floor Other then that a very beautiful hotel
Lưu trú 1 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

10/10 - Xuất sắc

robert

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel good poker room
Lưu trú 2 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

GLENN

Lưu trú 2 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 - Xuất sắc

Daryl

Lưu trú 3 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 13/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 - Tốt

Daryl

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 - Tốt

michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Mostly it was good. The room was a good size and clean. The breakfast buffet was great. However there are 2 areas where they can do better: 1. The room was super cold, painfully so. Even after we turned the temp up to 30 degrees and waited all night, it made no difference. We turned off the AC and it was still very cold. 2. The internet is really awful. It connects off and on and makes it very slow to even load web pages. I don't mean to sound too negative. All in all, it's still a good place.
Lưu trú 2 đêm vào Tháng 1, 2024
- Waterfront Cebu City Hotel & Casino trả lời vào 05/02/2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!