2/10 - Tồi
John
Đi cùng gia đình
25/06/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Americinn Hotel Cedar Rapids
On Saturday Jun 22, 2024 we arrived less than an hour early with reservations for three rooms and were told in an unfriendly manner that we could not check in early we had to wait until 3 o’clock . We were told no rooms were ready. Asked how many rooms were in the hotel and were told they had 60 total rooms. But still could not check in . We asked if they had a storage room we could put our luggage in for the approximate hour and were told no. Even after we did check in they had breakfast chairs stacked upside down in the lobby which did not portray a friendly welcoming atmosphere.
We inquired about an ARP discount and were told that since we booked through Expedia there was no discount available.
The room was definitely not up to current standards in the industry. The television was old and the color was off. There was a water leak behind the toilet. To take a shower you had to step over a tub that was higher than normal and it was slicker than expected.
The room rate was higher than some relatively new Holiday Inn Expresses that we stayed at on this trip. Thus we will never stay at an Americinn again.
John
Lưu trú 1 đêm vào Tháng 6, 2024