"I thought the place was very nice and appreciate the fact that my room was ready when I got there early around 12:30 or so. To the gentleman at the front desk that helped me were very nice and friendly and helpful. I just asked the tall gentleman to what his name was. I forgot. Sorry but he was super friendly and helpful and Igor was great as well. To me that makes all the difference in any experience.
The room was great, but my biggest complaint is about TV. The only two English channels were news and that was very disappointing as I don’t watch the news in the US. It generally frustrates me and that’s how I felt watching TV in this hotel. To the point where I had to just turn it off and have no TV at all. I don’t know why I couldn’t connect my Netflix to your TV since it’s a smart TV. I’ve been able to do it in London before with no problem. The mirroring thing you guys mentioned on the TV is absolutely unhelpful. I could not figure that out and was not going to start a sub subscription to try and see if I could make it work. I read the amenities very low because the beer spa apparently is only for couples or I guess hard to be able to use it. It was closed on Friday I think. Sounded like a cool thing to do and it was very disappointing that it didn’t seem like it was an option for me. I say that because when I asked about it, I was told something like you got up make reservations or I don’t know. So that amenity did looked very cool on paper was absolutely useless to me."