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"Not family friendly with you have young children… We were disappointed after arriving to find out that the hotel did not have cribs or playpens, despite showing they did on the listing… We even requested via Expedia message for a crib with no response. I visited the front desk to inquire about a crib or a refund because our child would have nowhere to sleep if they couldn’t provide one, the front desk attendant was rude and said they don’t offer refunds and they no longer offer cribs or...

"Not clean and smell comes from room "

"Fresh and very clean."

"Very good service "

"Lots of parking, check in was easy and quick. Room was terrible, had a very strong pet odor, overbearing, instantly made my eyes water and nose stuff up. Went down to front desk to ask for another room was told all sold out and there were no other rooms unless we wanted a much smaller room with no refund for difference in price. When asked if it would smell better was given no guarantee it would. Was offered a spray bottle of room freshener(I assume thats what they use to mask pet smell...

"Newly renovated clean hotel. Good breakfast and lots of parking "

"Clean great staff "

"Room, Parking"

"Absolutely love the location. Right in the heart of Port Credit and right beside the river. Lovely walking paths, a wealth of restaurants to choose from, coffee shops etc. For the price, this place is excellent. The rooms are spacious, the beds are comfortable and the staff are very responsive. It is a bit dated cosmetically, but the positives far outweigh this. Highly recommend. "

"Great location, clean rooms"

"We were not given any information about the property itself upon check in. Upsetting to hear there was more to the property than we knew after staying for 3 nights! Apparently there was breakfast? We saw the lobby and the check in desk - assumed that was all. It is a shame we spent this amount of money to sleep."

"Very disappointing stay. For the price (over $1000), this place is absolutely not worth it. No basic amenities like water bottles or shower kits were provided. Breakfast was exactly the same every single day for a week—no variety at all. The elevator wasn’t working, and we had to deal with going up to the 16th floor like that, which is unacceptable. On top of everything, the manager was extremely rude and unhelpful. Would not recommend."