Khách sạn gần Trung tâm Century tại West Springfield

"Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. "

"we had nothing"

"Everything is good except coffee unavailable from time to time in the morning. Breakfast charges additional."

"good breakfast, good parking, close to things to do"

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Si estaba bien todo "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!"

"Breakfast was fair. Furniture and mattress need to be replaced. "

"If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my...

"Everything was good, room was very clean and smelled good."

"Clean and the staff was pleasant!"

"El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas "

"Stayed here as part of a school event, so we had several rooms booked for a few days. The rooms were very dirty, especially the floors. The bathroom was fine but the floor was also dirty. I paid for an”upgrade”, but my room was no different than others. My room also had an odor, but after running the ac for a bit, it wasn’t as bad. A student said this was the worse hotel he has ever stayed at. I said I have stayed at worse but was almost just as worse. You get what you pay for. While we...

"Pros…location right off the Mass Pike and 10 minutes from downtown Springfield. Looked modern, and was very clean. Staff was nice. Cons…paper thin walls. The guests around us were loud but it was a Saturday night and probably enjoyed some beverages but they weren’t obnoxiously loud, we just heard everything through the walls. Every laugh, every word, and worse every hacking cough. I wish I spent a little more and stayed at the casino. The breakfast was an average chain hotel buffet. Not bad,...

"I reserved for a couple nights - would’ve liked to know there would also be a robotics convention at the same time and zero quiet - people running through the halls all hours and even knocking on my walls and door accidentally thinking it was their friends room /// horrible experience!! 50 people at a time in both the “free breakfast” and the pool/ spa - definitely didn’t eat no where to sit crowded and extremely loud from 6am - overall- staff was nice - I wish I stayed somewhere else also...

"El hotel estuvo excelente en todo ,habitaciones limpia, desayuno muy bien, recibidos muy bien esta my céntrico de todo tiene una formación alfrente y frente al hotel hay para comer y tienes un mall como a 5 minutos recomendado 100%"