Khách sạn Chalais

"clean room, great location, and good breakfast service"

"Rooms were very nice and had amazing views from the balconies. The on-site spa was even better than we anticipated. "

"Alles sauber, alles freundlich. Wir kommen immer wieder gerne hierher."

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no...

"Rellay good stay"

"Clean but small room. Awesome breakfast. Walkable to Zermatt train station."

"Breakfast was excellent! staff nice. only issue is that you have to go to another hotel to Check-in and Check out"

"I can’t say enough good things about this place. They gave us a deluxe suite with beautiful intricate detailed woodwork along with modern amenities. Staff was extremely courteous and friendly. The pictures on the Internet are very good, but no pictures are able to capture the actual beauty or atmosphere when you are really there inside the place. Absolutely amazing.."

"Desayuno aceita le aunque no hay nada caliente"

"Cutest hotel, exceptional breakfast, spa/sauna was an added plus! "

"Staff very helpful and the Mountain View is great "

"We had room in the new section of hotel and were very clean and nice. Hotel staff were very friendly and helpful. Hotel location is great being next to the train up to Zermatt. We would gladly stay here again. "

"Just amazing. 400 m from the Violetts Gondola and they still offer a shuttle to the lifts. The staff are incredible. A beautiful welcome, smiles and genuine hospitality. The breakfast is sensational and dining first class. The views from the room takes your breath away and the rooms are spacious and comfortable. This is a gem and massively added to the enjoyment of our trip. Thank you to all. "

"Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise."

"Everything amazing! Besides having to walk 20min from the gondola to get there (downhill so easy walk). The place is definitely worth the walk. Best view, best food, relaxed and courteous hospitality. The hotel was not fully booked so they let us leave at 6pm, at no cost! Disclosure: the walk is not necessary if you get there at 8am or 5pm. During open slopes is not possible. "

"The hotel was fantastic top to bottom. The pool area especially is very special. Olya at the front desk should receive an award for the best receptionist in Switzerland!"