Khách sạn Charlestown

"The first person to assist us with check in didn’t greet us or move from relaxing to wait on us quickly. The gentleman who checked us out was gracious and accommodating. "

"The room was nice and clean."

"was a nice clean hotel . the staff was very friendly "

"Really nice hotel."

"I enjoyed my stay. I go back again whenever I have to visit."

"Went downstairs to use the pool for my morning routine, the pool had a scum layer of filth on the surface of the water unusable… Breakfast was just OK. Rooms were nice and neat and clean👍"

"Room was ok, definitely showing the need for an update. Located on a highway in front and one in back, but you didn’t hear them inside staff helpful and friendly "

"Highly recommend "

"Parking wasn’t terrible. "

"Oh yea !, had a amazing stay I’ll be back verybsoon"

"There was mold on the shower curtain. The bath towels were the size of hand towels. Very dated room. "

"The property was in great condition. The rooms were clean and the staff especially house keeping was excellent. They came around everyday to give you towels and to ask if you needed your room clean. You don’t get that everywhere. I even extended my stay. Overall it was great."

"Great location and nice place to stay. Walk to nearby things to do and enjoy. "

"All good "

"Breakfast wasn’t good/ seems like everything comes from a microwave. Property is outdated. Bed wasn’t comfortable. Staff was amazing. Check in was simple. Everything was clean. Not a bad stay for the cost."

"The staff was wonderful. Very comfortable room. The bar was inviting and well equipped. They offer a short menu with basic pub food but nothing fancy. There is a breakfast buffet for purchase. There is plenty of shopping neaby and familiar chain restaurants."

"Breakfast menu was very good, staff friendly and helpful. "

"Very nice owners. Cool atmosphere "

"Overall, the hotel was OK. Room size was alright for king bed and sofa bed. Light over toilet in bathroom was burned out, and TV didn't work. Bathtub had some damage on the outside, and wallpaper in bathroom was peeling. It was nice to have a bar and a breakfast counter in the lobby, but the bartender was suited more to opening beers than mixing drinks. Check-in/out and other staff were courteous, and parking lot offered reasonable access to the entrance. It wasn't an exceptional experience, but...

"Hotel was filthy. Elevators broken. Couldn't get into my room for 30 minutes as the card reader was dead. Beds were terribly uncomfortable. Air conditioning in the room did not work. They were hosting 2 events during my check-in, so parking was nonexistent; on top of that, I was charged an additional parking fee at checkout to park in the hotel parking lot I already paid for. Parties on first floor were extremely noisy and could be heard through the floor. Will not stay again. God awful. "