Khách sạn Charlotte Amalie West

"The staff make the hotel stay acceptable. They are so nice and accommodating. The resort needs renovations. The doors and windows need to be redone so you can keep the mosquitoes out. The beach was amazing but you are far from town so you need to rent a vehicle. If not expect that each time you leave the resort it’s $20 for two people one way. My suggestion is if you primarily just want the beach you can stay here and pre-plan excursions that will pick you up or rent a car."

"Good stay. Some staff super helpful, others didn't want to be bothered. Free breakfast was delicious but couldn't be enjoyed in the privacy of our room. I may book again. The property was beautiful"

"Las mejores estadias las tengo en ese hotel y llevo desde el 2014 viajando a san tomas"

"Todo perfecto"

"The resort itself was beautiful, with a decent beachfront, and the rooms were spacious and nicely appointed. Unfortunately, our overall experience did not live up to the appearance of the property. We booked four rooms for a four-day stay, and not one of our rooms was cleaned during our visit. Our beds were never made, and the trash was never emptied. Additionally, the bathroom outlets in two of our rooms were not working. The front desk staff were friendly, but unfortunately, they were not...

"I love mafolie hotel I will come back again ."

"Pleasant staff from check in to check out. Convenient breakfast on site"

"Pink Palm never disappoints!"

"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly...

"Very pleasant and helpful staff who accompanied my request to store my luggage for several hours after checking out."

"Excellent hotel. The staff were very helpful in many ways. The view from the balcony was of the harbor and it was amazing. Loved every minute of our stay."

"The pool area was under construction while we were there. The place was very nice overall and the pillows and bed were very comfortable! Would definitely recommend this place!"