Khách sạn gần Trung tâm Thông tin Du khách tại Trung tâm Thành phố Charlotte tại Charlotte

"The staff was wonderful."

"From soup to nuts the best all around !!!"

"Super loud! Room service was not nice. Asked for tip when it is already included 22% automatically. Would not recommend!"

"The hotel was very clean and the staff were warm and informative."

"It was a beautiful facility. The room was very well laid out. And parking in the garage was nicely located. We would definitely stay there again. Loved the room view. Staff was very helpful. And we the restaurant we chose to dine at was decent. But next time I would probably check out the one on the rooftop"

"Would defined go again."

"Clean rooms, friendly staff and great views!! Can’t ask for much more!!"

"Very clean"

"Great location if going to the Spectrum Center. We went to an NBA game and it is across the street!!! Rooms are a nice size and comfortable."

"The room had knats, dust balls and dirty shower floor. The front desk staff was not friendly. After arriving home I noticed some of my cloths were not in the luggage we immediately called (nect morning) as of today, no call back even though it was stated since we called so quickly someone would contact us. We were prepared to pay for shipping. No call back or email. Horrible customer service."

"nothing really wrong with the hotel but i registered (through a 3rd party Expedia) for the ammenities like the pool, hot tub, etc. but when i checked in they were "indefinitely under maintenance" and closed. this is NOT disclosed when booking on 3rd party sites and they said it's not their problem or fault and they refused to give me a refund or cancel my reservation. But i called expedia, they cancelled my remaining days, then called my credit card company and they reversed the charge. another...

"Location was great but parking was over the top in all of Charlotte. Breakfast was good. Room was a bit dusty and loud due to location."

"Great location, super staff interactions, lovely eco-centric hotel across the board. The bed was ridiculously comfortable on top of it all. I’d stay here again."

"The hotel is very clean. However the decor is different. I had a single king room but there is not a dresser for clothes or a usb outlet to charge and electronics. The elevator system is awful. I had to wait ten minutes each time to use the elevator. Also give yourself 30 minutes to request valet parking. I paid 55 dollars for overnight parking another 5 dollars to have priority on the list and still took 35 minutes to get my car. The valets were very nice and polite. It was not their fault....

"Hidden fees and depending on which staff member you got you received different information! Parking, internet, food and “destination fee” were not relayed properly and felt deceptive. Room was nice however the ceiling looked as if recent water damage. The location is in heart of everything and I felt safe."

"This was a very convenient location. Friendly staff and clean property. Loud ac unit was the only negative"

"big rooms"

"People at front desk could use some training, they were not to friendly and acted like they didnt want to be there that was obvious. Restaurant staff was great morning or night."