2/10 - Tồi
FELICIA
Đi cùng gia đình
27/05/2024
Không thích: Tiện nghi, dịch vụ
The property was overbooked. The manager called and stated that they have booked me a sister location. Which was out of the way, the new hotel was ran down, the lobby smelled and soon as i went into the room it smelled even more. The parking lot looked unsafe and in a unsafe environment. I literally came up from almost a 3 hour drive with my son's and boyfriend for the Nascar race. I had to drive back home because once I called the hotel back to express my concern they state that was the only offer they would be giving because they were not charing me for the room. This was the worst experience I've ever experienced with ANY hotel chain. Signed a disappointed customer.
FELICIA
Lưu trú 1 đêm vào Tháng 5, 2024