Thank you for your feedback! We're glad to hear you appreciated our great staff. We'll certainly take your comments about the room's condition and cleanliness into consideration as we strive to improve our guests' experiences. We hope to welcome you back soon! Safe travels!

We're delighted to hear you had a wonderful week-long stay with your infant and appreciated the playpen, cleanliness, and eco-friendly practices. Our team is always happy to accommodate your needs, and we're glad you enjoyed the turn down service. Thank you for your kind words! Safe travels!

Thank you for your excellent rating! We're thrilled to hear you had a great stay and look forward to welcoming you back in the future. Safe travels!

"Thank you for your feedback! We're delighted you enjoyed the comfortable bed, quiet atmosphere, and excellent breakfast. We hope to see you again soon. Safe travels!"

"Thank you for your kind words! We're thrilled to hear you appreciated our helpful staff and clean rooms. We look forward to welcoming you back. Safe travels!

"Thank you for the perfect rating! We're delighted you enjoyed your stay and found our location convenient. We hope to welcome you back soon. Safe travels!"

Thank you for sharing your experience. We apologize for the initial confusion with the room type and the TV issue but are glad our staff could upgrade you to a more comfortable room. It's great to hear you enjoyed the King room and the proximity to the AVC. We're pleased the breakfast and your overall stay met your needs. We hope to welcome you back under better circumstances in the future. Safe travels!

We're delighted to hear you had a great stay! We look forward to welcoming you back in the future.

We're delighted to hear that you found our property to be clean, comfortable, and conveniently located. We appreciate your feedback about the breakfast options and room amenities. We're always looking for ways to improve our guests' experiences, and your input is invaluable. We are a fully smoke-free property, so our front desk would have appreciated the report to the contrary during your stay. We hope to welcome you back for another enjoyable stay in the future!

It sounds like you were disappointed with the property, particularly with how it was represented online and the unexpected hold on your payment method. It's frustrating when expectations don't align with reality. If you feel misled by the online images, it might be worth providing feedback to the booking platform or the property itself. As for the hold on your payment, this is a common practice to cover potential incidentals or damages during your stay, but it can vary in amount and should be communicated clearly during the booking process. We hope to see you soon. Safe travels!

Thank you so much for the perfect rating! We're thrilled you had such a positive experience. We look forward to welcoming you back soon! Safe travels!

Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the hotel clean and easy to access, and we appreciate your kind words about our staff. Your comments about the amenities are noted, and we will take them into consideration as we strive to improve our services. We hope to welcome you back in the future for an even better experience. Safe travels!

Thank you for your rating! We're always looking for ways to enhance our guests' experience and hope to welcome you back in the future for an even better experience. Safe travels!

That's wonderful to hear! We're delighted that you had a great experience with us and encountered no issues during your stay. We look forward to welcoming you back again soon! Safe travels!

We are sorry to hear about your experience. It sounds like there were some cleanliness and maintenance issues with the property. It's important for hotels to maintain high standards of cleanliness and upkeep to ensure a comfortable stay for guests. We hope to welcome you back in the future for an even better experience. Safe travels!

Thank you for your feedback! We're glad you had a good stay and appreciate your rating. We look forward to welcoming you back in the future. Safe travels!

"Thank you for your 5 out of 5 rating! We're thrilled that you had a great stay and look forward to welcoming you back soon. Safe travels!"

That sounds like an excellent experience! It's wonderful to hear that the staff went above and beyond to make your stay enjoyable, providing you with valuable local insights. We're thrilled that you had such a positive experience and that you found their recommendations helpful. We'll make sure to pass along your kind words to the team. Thank you for choosing us, and we look forward to welcoming you back in the future! Safe travels!

Thank you for sharing your experience. We're glad to hear that you found the room clean and felt it was worth staying despite the heating delay. We apologize for the inconvenience you faced with the heat not being on when you arrived, especially considering the late hour. We appreciate your understanding and hope to provide you with a smoother experience during your next visit. Your feedback helps us improve, and we look forward to welcoming you back soon! Safe travels!

"Thank you for your feedback! We're glad you had a positive experience and appreciate your rating. We hope to see you again soon. Safe travels!"

We're truly sorry to hear that you found the beds uncomfortable during your stay. Comfortable sleep is crucial for our guests, and we regret that we didn't meet your expectations in this regard. Your feedback is valuable, and we'll look into this matter to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have another chance to provide you with a more comfortable experience in the future. Safe travels!

Nous sommes désolés d'apprendre que le déjeuner n'a pas été à la hauteur de vos attentes. Votre avis est important pour nous, et nous apprécions vos commentaires. Nous prendrons en compte vos remarques pour améliorer notre service de petit déjeuner. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une meilleure expérience. Merci pour votre retour.

That's great to hear! We're pleased you enjoyed the complimentary breakfast. We aim to offer convenient and enjoyable amenities for our guests. Your satisfaction is important to us, and we hope to welcome you back soon for another pleasant stay!

We're thrilled to hear that you enjoyed your stay and that you appreciated the refreshed rooms and friendly staff. Providing a clean and welcoming environment for our guests is always our top priority. It's great to know that you found value in the breakfast options and the overall experience. We look forward to welcoming you back again soon! Safe travels!

Fantastic! We're thrilled to hear you had a 5 out of 5 experience with us. Your satisfaction is our top priority. We look forward to welcoming you back for another great stay in the future! Safe travels!

Thank you for your feedback regarding your recent stay in room 144. We apologize for any inconvenience caused by the shower head not functioning properly. Your comment has been duly noted, and we will ensure that the shower head is inspected and either cleaned or replaced as necessary to ensure a better experience for our future guests. We appreciate your input and hope to welcome you back for a more enjoyable stay in the future!

We are sorry to hear that your experience didn't meet your expectations. We're here to listen and address any issues you may have encountered and hope to see you soon. Safe travels!

It's wonderful to hear that you found the room to be a great value for the price and that the location suited your needs well. We're here to ensure you have a pleasant and comfortable experience during your time with us. Hope to see you soon. Safe travels!

We're glad to hear that you found our hotel easy to locate and that you enjoyed a clean and comfortable stay. Providing a hassle-free experience is important to us, and we appreciate your feedback. We hope to see you soon. Safe travel!

Thank you for your feedback. We're pleased to hear that you found our staff friendly. We apologize if you found our amenities to be limited. We are always looking for ways to improve our guests' experiences, so we appreciate your input. We value your input and hope to welcome you back in the future. Safe travels!

It sounds like you had a bit of a chilly start but managed to salvage the evening with some resourcefulness and assistance from the front desk! We're glad to hear they were able to help you out with the wine opener. We want to ensure you have a comfortable and enjoyable experience throughout and hope to see you soon. Safe travels!

Thank you for sharing your positive experience! We're delighted to hear that you found our hotel convenient, quiet, and clean, and that our staff were friendly. We appreciate your feedback and hope to welcome you back again in the future! Safe travels!

Merci pour votre retour positif sur la chambre ! Nous sommes heureux que vous ayez apprécié votre séjour. Nous prendrons en compte votre commentaire sur le petit-déjeuner pour nous améliorer. Nous espérons vous accueillir à nouveau bientôt !

Thank you for taking the time to provide detailed feedback on your recent stay. We appreciate your compliments about our professional reception staff and the cleanliness of the room and kitchenette. Your comments regarding the continental breakfast are duly noted, and we apologize for any inconvenience caused by the lack of fruit selection and compost waste container. We will review these aspects of our breakfast service to see how we can improve and better meet the needs of our guests. We're glad to hear that you found our hotel to be a low-cost option for staying in Charlottetown and that you would recommend us to others. We value your input and hope to have the opportunity to welcome you back in the future. Safe Travels!

Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found our staff friendly and the location convenient. Your comments about the nightstand have been noted, and we apologize for any inconvenience it may have caused. We'll make sure to address this issue promptly to enhance the overall experience for our guests. We appreciate your valuable input and hope to welcome you back for another pleasant stay in the future. Safe travels!

Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the hotel to be clean. We apologize for any inconvenience caused by the size and basic amenities of the room. Regarding your request for a free room upgrade, we understand your disappointment and will take your feedback into consideration. However, please understand that room upgrades are subject to availability and other factors, and we may not always be able to accommodate such requests. We appreciate your understanding and hope that you had an otherwise enjoyable stay and to see you in the future. Safe Travels!

Thank you for your positive rating! We're thrilled to hear that you had a wonderful experience during your stay. We look forward to welcoming you back for another excellent stay! Safe Travels!

Fantastic! We're thrilled to hear you had a 5 out of 5 experience with us. Your satisfaction is our top priority. We look forward to welcoming you back for another great stay in the future! Safe travels!

Thank you for your feedback! We're delighted to hear that you found our service friendly and our rooms clean. We appreciate your comments about the furniture and room condition, and we'll take them into consideration for future improvements. It's great to know that you enjoyed the service in our bar/restaurant. We hope to have the opportunity to welcome you back in the future! Safe Travels!

We are sorry to hear you experienced some challenges with our room guarantee policy. We pre-authorize the credit card on file for the room rate inclusive of tax, plus up to 200 to cover incidental charges. In the event of a late arrival, where the property may be sold out, we do this pre-auth in advance to guarantee the reservation and room is held. Once the pre-authorization is submitted through the card provided with the reservation, it cannot be modified as it is then subject to the card issuers release policy, which may not be with immediate effect. We are disappointed to hear that the room was not to your liking. We have a variety available to suit all budgets and tastes - while still being at the best value in our market. For your next stay, we'd certainly suggest trying one of our superior renovated queen rooms.

We're glad to hear that you found our hotel safe, quiet, and conveniently located near the airport. Hope to see you soon. Safe travels!

Thank you for your feedback. Your input is valuable to us in our efforts to provide the best possible experience for our guests. Hope to see you soon. Safe travel!

We're delighted to hear that you enjoyed your overall experience at our hotel. Thank you for appreciating our complimentary breakfast and for your kind words about our staff. We'll definitely take your feedback about the linens and towels into consideration to improve our services. We hope to have the opportunity to welcome you back again in the future! Safe travels!

Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. We look forward to welcoming you back in the future! Safe travels!

Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et que notre emplacement près des magasins vous a été pratique. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit avant votre prochain séjour. Merci beaucoup pour votre retour positif !

We are sorry to hear that your stay was not enjoyable. This is certainly not the usual experience of our guests. If this had been brought to the attention of of front-desk staff on duty, we are sure it would have been swiftly corrected. Thank you for staying with us, and we hope you will return in the future - where we will certainly provide you a much more enjoyable stay.

Fantastic! It's great to hear that you had a wonderful experience. Your feedback can be valuable for others looking for a similar experience. Safe travels!