Khách sạn Charter Hills , Banner Elk

"The room was clean but outside everything is under construction and messy. We couldn't spleep because of noises coming from the room next to ours. The price is too high having in consideration that they are under construction. I am not giving a worse review because the staff was really nice."

"The first unit I reserved had some issues - sliding door wouldn't open and logging into the TV, but the host moved us to another unit that was much better. We didn't know that places would be closed either due to it being off season or Easter weekend. We had to go into Banner Elk to eat and buy groceries. Just wanted to add that for people like us that don't travel to the mountains often. Overall we had a good trip, but I would stay in Banner Elk, Boone, or Blowing Rock next time."

"Good"

"Clean . Friendly staff"

"The owners and operators were very friendly. You seldom meet the owner's family at a hotel. They were appropriately proud of their place tucked in a charming small community."

"Our room wasn't ready when we arrived at 6:15 pm. I was told no other rooms were available. 30 minutes after we arrived, we were provided with a room. There was no thermostat in the room, just a window unit that has manual on/off with a dial for cooling and heating. You can't set a temperature. The breakfast was very well stocked and clean."

"​3/5 Stars – Great staff and clean hotel, but poor room electronics and sleep environment ​Overall, the hotel itself is in great condition, very clean, and the staff was genuinely fantastic. However, my specific room had several frustrating issues that made the stay underwhelming. ​The bed was fairly average/mid-tier in terms of comfort, but the biggest issue was the room electronics. The TV's internet connection didn’t work, so I couldn't stream what I wanted. The TV also runs proprietary...

"Clean room, great breakfast, friendly staff and yummy cookies in the afternoon."

"It was a nice experience staying there, the only thing was that we ran out of hot water."

"Super clean. Friendly staff. Shower water pressure could have been better and water could have been hotter. Other than that, everything was great!"

"small rooms no windows strange bathroom"

"The property was extremely overpriced. There were minimal amenities, sparse room furnishings, hardly any staff members on-site and were unhelpful when you could find them."

"The lodge was great. Very relaxed atmosphere. The fire pits are a great addition! The rooms are clean and the beds are comfortable, very simple, yet had everything we needed. Very close to App State! We look forward to our next visit."

"The only thing I disliked was the A/C. It was too close to the bed and was not cooling the room enough. The staff was very nice and helpful."