2/10 - Tồi
Sadie
Đi cùng gia đình và trẻ nhỏ
23/03/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Where do I begin?!? We’ve had problems since we checked in. Problem #1 ants in the living room area. Problem #2 the mattress on the pullout bed was horrible!! You could feel the spring coming through the cloth. #3 there was no sheets, quilts/ comforters do the pullout bed. We had to go downstairs to get some. #4 the phone was not working in our room so we could not call downstairs to request ANYTHING! #5 we asked for our room to be cleaned/ bed changed new towel etc… We came back to the room and nothing was cleaned and we had no sheets etc….on our bed. #6~I’m writing this review as I sit here and witness so many guests who have not paid, enter the pool area with their children half way supervised. The adults are on the patio while the kids are running around. When we walked in there was a female attendant at the desk. I was waiting until she finished talking ( it seemed as if she was talking to another coworker) and then she stops and just stares at me. I wanted to inquire about our room that had ants and wanted to know if it had been taken care of. While I’m talking I see a group of people walking behind me. When the attendant finished speaking with me she goes and hug one of the people in the large party, and they head straight for the pool. We go upstairs to change and come back down to a pool and patio area full of people. It’s over 15 kids (excluding my 2) in the pool with only 2 adults supervising. The rest are outside sitting, listening to music, playing football.
Sadie
Lưu trú 2 đêm vào Tháng 3, 2026