Dear Guest, We appreciate the thorough review of your recent stay at our hotel and are very sorry you had a disappointing experience with us. We’ve addressed all of the issues you described with our entire staff. your comments are most helpful in meeting the goal of exceptional experiences we strive to meet for everyone who walks through our doors. Thank you once again for your feedback, and we wish you safe travels.

亲爱的客人您好，欢迎您下榻成都协信中心希尔顿酒店。很荣幸得到您对酒店团队成员服务、设施设备及厨艺全日自助餐厅早餐的肯定。酒店早餐不仅包含了中西式餐点，还融合了许多成都本地特色的小吃如担担面、钟水饺等，相信一定会为您开启独具成都风味的美好一天。期待您的再一次光临，祝您万事顺遂。

Dear valued guest, thanks for taking time to review your recent stay at Hilton Chengdu Chenghua. We are very pleased to know that you enjoyed the facilities. Also we feel sorry that our team members' English proficiency and concierge service was a bit disappointing. We will definitely look into the problems and ensure we will improve. Again, thanks for sharing your valuable feedback with us. We sincerely look forward to your next visit.

Dear Guest, thanks for taking time to review your recent stay with us. We are pleased to know that you enjoyed your stay at Hilton Chengdu Chenghua and we look forward to welcoming you again when your next travel brings you back.

Dear Guest, Thanks for reviewing your recent stay at Hilton Chengdu Chenghua. We are pleased to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

Dear guest, thanks very much for your wonderful comments. It was really good to have you stay with us and so nice to know that you enjoyed our hotel and the services of all our team members, especially the Concierge and Front Desk team. We do appreciate your compliments and have certainly shared that with our team members. Thanks you again for staying with us and we look forward to welcoming you back in the not too distant future.

Dear guest, thanks for choosing to stay at Hilton Chengdu Chenghua. We are very pleased that your enjoyed our property and its location, which is truly convenient to go to all the great places in Chengdu. We sincerely look forward to your next visit!

Dear Guest, Thanks for reviewing your recent stay with us at Hilton Chengdu Chenghua. It is good to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

Dear Aki, thanks for your nice comments and we are so pleased to know that you enjoyed our room and the cleanliness. And it is really nice to know that our team members’ English proficiency satisfied your requirements. We do hope to welcome you back again soon.

亲爱的YUPING：感谢您选择下榻成都协信中心希尔顿酒店并给予我们的好评。看到您对我们大堂和房间的喜爱，我们感到非常荣幸及欣慰。我们诚挚期待您的再次光临。

Dear Guest, Thanks for reviewing your recent stay with us at Hilton Chengdu Chenghua. It is good to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

Dear Marks, thanks for sharing your feedback with us regarding your recent stay at Hilton Chengdu Chenghua. We feel terribly sorry about bad experience about the noise at night and we unsderstand that would be very disappointing. However, we truly appreciate your kind words for the service quality of our team members. We do hope we will have the chance to welcome you back again soon and thanks again for letting us know your feedback.

Dear Jongdeok, thanks for reviewing your recent stay at Hilton Chengdu Chenghua. We hope we can welcome you back again soon.

Dear Addie, thanks for choosing to stay with us at Hilton Chengdu Chenghua and for the compliments you gave to our team members of Front Desk, Concierge and restaurant. We were pleased to know that you enjoyed your stay with us and look forward to welcoming you back again soon.

Dear Jia, thanks very much for sharing your feedback regarding your recent stay with us at Hilton Chengdu Chenghua. It's great to know that the cleanliness and comfort of the hotel as well as the service quality of the team members have lived up to your expectation. We look forward to welcoming you back in the not-too-distant future.

Dear Guest, thanks for taking time reviewing your recent stay with us. We sincerely look forward to your next visit!

Der Guest, thank you for staying at Hilton Chengdu Chenghua and sharing your great comments about our team members and the room. It was really lovely to have you staying with us and we do hope we can welcome you back again soon.

Dear Guest, thanks for taking time reviewing your recent stay with us. It's good to hear that you found our team members friendly. We sincerely look forward to your next visit.

Dear Guest, thanks very much for your compliments. We feel most encouraged and will keep it up. Look forward to welcoming you back in the not too distant future.

Dear Kent, thanks very much for the time you've taken to review your recent stay at Hilton Chengdu Chenghua. It's great to know that you enjoyed the food and beverage offerings in our restaurants, as well as the tranquility of the neighborhood. As the newest member of Hilton hotels in Chengdu, we have been working on increasing our awareness in the market. And we are more "well-known" than we used to be. Please rest assured that you won't have the same problem again when your next travel brings you back to Chengdu. We look forward to welcoming you back.