Hồ bơi ngoài trời

Nhận xét về Green Park Hotel

4.5 out of 5
Green Park Hotel
183 N S K Salai, Vadapalani, Chennai, Tamil Nadu

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 134/324 nhận xét" "
Đánh giá 8 - Tốt. 141/324 nhận xét" "
Đánh giá 6 - Được. 28/324 nhận xét" "
Đánh giá 4 - Kém. 9/324 nhận xét" "
Đánh giá 2 - Tồi. 12/324 nhận xét" "

8,4/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Matthew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room. Next to a mall and supermarket. Good breakfast. Quiet enough. 2 clogged drains- the sink drain and shower floor drain so it was a pain in the...to use them. Road construction out on the main road.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 15/05/2024
Dear Guest,Thank you for taking the time to leave a review about your recent stay at Green Park. We're glad to hear you found the room nice and enjoyed the convenience of being next to a mall, supermarket, and having a good breakfast. We appreciate you mentioning that the location was quiet as well.We sincerely apologize for the clogged drains in your sink and shower. This is certainly not the standard we strive for, and we understand the inconvenience it caused you. We will ensure a thorough inspection and maintenance of the plumbing to prevent similar issues in the future.Regarding the road construction, we understand the disruption it might have caused during your stay. We're limited in our control over external factors like this, but we appreciate your patience.We hope despite these inconveniences, you had an overall enjoyable stay at Green Park. Please don't hesitate to reach out if you have any further comments or suggestions.Sincerely,Punit Kumar,General Manager.

8/10 - Tốt

Kaur

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel boasts an excellent location and serves a good breakfast. However, the rooms are in need of updating, and the staff could benefit from increased awareness. Some requests require multiple inquiries, while others are handled efficiently. Certain staff members show genuine care, while others seem indifferent. For instance, the hotel has a pool, but there were no poolside towels. Despite asking reception and three different individuals, none arrived, leaving me to return to my room wet and partially unclothed, as the poolside restrooms were also devoid of towels. Additionally, after room cleaning, no toilet paper was added. On a positive note, some staff members at the reception and in the restaurants were exceptional.
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 15/05/2024
Dear Guest,Thank you for your honest review of your recent stay at Green Park. We appreciate you highlighting both the positive and negative aspects of your experience.We're glad you enjoyed our excellent location and delicious breakfast. However, we sincerely apologize for the shortcomings you encountered regarding outdated rooms, inconsistent staff awareness, and the lack of readily available poolside towels.We understand your frustration with having to make multiple inquiries for towels and returning to your room wet. This is certainly unacceptable, and it falls below the level of service we strive to provide. We will be thoroughly reviewing our staff training procedures to ensure better communication and guest attention to detail.We apologize again for the missing toilet paper after room cleaning. This is a basic oversight that shouldn't have happened.We're happy to hear that some staff members at the reception and in the restaurants provided exceptional service. We will use this positive feedback to reinforce our commitment to guest satisfaction.We are currently in the process of updating our rooms to ensure they meet our guests' expectations. We appreciate your patience as we make these improvements.Thank you again for your feedback. It helps us identify areas where we can improve and deliver a consistently excellent experience for all our guests.Sincerely,Punit Kumar,General Manager.

6/10 - Được

Ganesh, Singapore

Không thích: Sạch sẽ, nhân viên & dịch vụ
I had a been fan for green park VADAPALANI for years. But the recent stay had showed me that quality had dropped drastically. Bad experiences : 1. Found underwear under the blanket showing that they never changed the blanket and bed linen or someone misused the room after I checked in. Staff and the manager were apologetic and assured me thorough investigation. I could not sleep in the hotel after I found it at 2 am. And checked out asap and moved to nearby hotel. 2. No security screening for guests and baggage unlike in the past. Anyone can enter hotel and move around rooms area in the pretext of attending event or to the restaurant. Good (still maintained): - clean restaurant - good food - excellent location
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 03/03/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Punit KumarGeneral Manager

6/10 - Được

Ganesh, Singapore

Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 15/05/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Punit Kumar,General Manager.

10/10 - Xuất sắc

Kavitha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stay was good as usual. Food can be improved. Quality has dropped slightly.
Lưu trú 5 đêm vào Tháng 2, 2024
General Manager trả lời vào 15/05/2024
Dear Guest,Thank you for taking the time to leave a review about your recent stay at Green Park. We're happy to hear that you enjoyed your stay overall, as usual.We appreciate your honest feedback regarding the food quality. We take all comments seriously, and we apologize that the quality hasn't met your expectations on this visit. We are always striving to improve our guest experience, and your feedback is valuable in helping us achieve that.We would love to learn more about your specific concerns with the food. Could you please elaborate on what you felt could be improved? This information will be shared directly with our culinary team to help us enhance our menu and food preparation.Thank you again for your feedback. We look forward to welcoming you back to Green Park soon, where you can experience the improved food quality we're committed to delivering.Sincerely,Punit Kumar,General Manager.

10/10 - Xuất sắc

Madhavan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 13/02/2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

2/10 - Tồi

Narayanaswamy

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel has gone down drastically. Pretending to be a 4 plus star hotel, surviving on events. Stayed here in 2022 also and at the time the restaurant food except breakfast was horrible. The property seemed ok. Now in 2024, except some common areas for show, the hotel is dirty and run down. Construction and dust everywhere, clueless front desk and suited staff walking up and down with no apparent purpose. Avoided the restaurant this time. Had wi-fi issue first night, but didn’t complain since it was late. Was assigned room feet away from construction. Next morning, after complaint at 10am was told new room would be assigned and luggage moved. Came back at 10pm, nothing was done. After going back and forth with front desk, another room assigned. This time not even able to connect to wifi. Back again to the front desk and they sent someone to check. Then the router had conked out, so had to be replaced. All this at night 11pm. This is why the entire place is useless and clueless. As for the room, stained sheets, no hand tissue, no slippers, banged up doors, dirty and mildewed showers etc. The reviews paint a rosy picture, but not reality. Avoid this place, nothing more than a 2-3 star all things considered.
General Manager trả lời vào 10/02/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

8/10 - Tốt

??

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Wifi が繋がりにくい
Lưu trú 2 đêm vào Tháng 1, 2024
General Manager trả lời vào 08/02/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

10/10 - Xuất sắc

TONY

Thích: Sạch sẽ, nhân viên & dịch vụ
They have a wonderful swimming pool but that was dry. The breakfast buffet is poorly organised. Clean and spacious rooms. Prompt service.
Lưu trú 2 đêm vào Tháng 1, 2024
General Manager trả lời vào 29/01/2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

6/10 - Được

Ramaswamy

Lưu trú 2 đêm vào Tháng 1, 2024
General Manager trả lời vào 29/01/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

8/10 - Tốt

parvathy

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Ganska bra
Ganska bra. Lite stökigt pga renovering.
Lưu trú 4 đêm vào Tháng 1, 2024
General Manager trả lời vào 29/01/2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

10/10 - Xuất sắc

Ramachandran, Chesterfield

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice ambience! Pleasant smell and scene at the lobby. Welcoming atmosphere. Good restaurant. Clean and comfortable rooms and beds. Located right next to a mall with several dining and shopping options. Convenient access. Enjoyed our stay every time. Great value for money!
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 29/01/2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

4/10 - Kém

Tomoyuki

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Considering the price and location it was not that bad, just fair. The most disappointed thing was the bathroom. Toilet water did not flush though sometimes it worked. It was very stressful for me and could be a reason for visitors to avoid staying here again.
Lưu trú 3 đêm vào Tháng 12, 2023
General Manager trả lời vào 29/01/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

8/10 - Tốt

Anne

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 29/01/2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

10/10 - Xuất sắc

SINNIAH

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
more facility in a busy area
Lưu trú 1 đêm vào Tháng 11, 2023
Green Park Chennai trả lời vào 01/12/2023
Dear Guest, Thank you for taking the time to complete our guest review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager.

8/10 - Tốt

HIROAKI

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 6 đêm vào Tháng 11, 2023
Vijay trả lời vào 01/12/2023
Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager.

2/10 - Tồi

Gunasekaran

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bad experience. Construction going on non stop noise could not sleep overallbad experience
Lưu trú 2 đêm vào Tháng 11, 2023
Vijay trả lời vào 01/12/2023
Dear Guest,I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Sincerely,General Manager.

8/10 - Tốt

saravanakumar

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
need refurbishment
Lưu trú 1 đêm vào Tháng 9, 2023
Monideep Jas trả lời vào 05/11/2023
Dear Guest,Thank you so much for your wonderful review! We are so grateful to have customers like you who take the time to share their experiences. We really appreciate your support.Best Regards,Monideep Jas, General ManagerGreenPark Chennai

8/10 - Tốt

Anne

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The food is very good, walkable to the metro. Need to ask a quiet room as the side on the main road can be a bit noisy.
Lưu trú 1 đêm vào Tháng 9, 2023
Monideep Jas trả lời vào 06/10/2023
Dear Guest, Thank you so much for your kind words! We are delighted to hear you enjoyed the ambience and food. We appreciate your taking the time to provide this amazing review. We are so happy you enjoyed your visit and hope to see you again soon! Best Regards, Monideep Jas, General Manager GreenPark Chennai

8/10 - Tốt

Durai

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
The carpet needs more cleaning
Lưu trú 1 đêm vào Tháng 9, 2023
Monideep Jas trả lời vào 06/10/2023
Dear Guest, Thank you for your feedback! We're sorry to hear that you weren't completely satisfied with your experience. We're always striving to improve our service, so we appreciate your input. Please reach out if there is anything else we can do to make your experience better. Best Regards, Monideep Jas, General Manager

10/10 - Xuất sắc

Raji

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My mother and I stayed at Green Park for two nights and we highly recommend this hotel to anyone who is planning trip to Chennai. The hotel is spotless, the staff are so polite and welcoming. They attend to your every need so promptly and happily. Food was excellent and the location perfect. Thank you everyone at Green Park, from the person at the front door, to the reception staff and the waiting and room service staff. We will definitely recommend and choose you should the need arise.
Lưu trú 2 đêm vào Tháng 8, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Arun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good quality service
Lưu trú 1 đêm vào Tháng 8, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Praveen

Lưu trú 5 đêm vào Tháng 8, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 - Tốt

Ramaswamy

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room service Food is not good
Lưu trú 1 đêm vào Tháng 7, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Ramachandran, Chesterfield

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good clean spacious rooms. Helpful staff. Good restaurant in the lobby. Reasonable rates. Convenient location. Close to a large mall. Lots of dining options.
Lưu trú 1 đêm vào Tháng 7, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Priya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel Green park is excellent in many factors. Location is great, right next to the mall, temple, metro station. It felt very safe, staff were amazing, service was awesome, their breakfast buffet is a must have. The lobby has this great vibe to hangout for hours. I stayed for 9 days at a stretch and not one day did I have a bad experience. I will recommend this hotel and also go stay again!
Lưu trú 11 đêm vào Tháng 7, 2023
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

8/10 - Tốt

Manivannan

Lưu trú 1 đêm vào Tháng 7, 2023
Monideep Jas trả lời vào 26/07/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

8/10 - Tốt

shinichi

Lưu trú 1 đêm vào Tháng 7, 2023
Monideep Jas trả lời vào 25/07/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

10/10 - Xuất sắc

Shanthi

Lưu trú 3 đêm vào Tháng 6, 2023
Monideep Jas trả lời vào 05/07/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 - Tốt

HIROAKI

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 5, 2023
Monideep Jas trả lời vào 14/06/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Bharatan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 5, 2023
Monideep Jas trả lời vào 16/05/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

4/10 - Kém

Kiruthika

Lưu trú 4 đêm vào Tháng 5, 2023
Monideep Jas trả lời vào 31/05/2023
Dear Guest,Thank you for taking the time to share with us your valuable feedback! On behalf of our entire team at Green Park Chennai we apologize for the concerns you shared about your experience at this hotel. I noticed that you rated us below expectation. If you have a moment to share anything specific on these services, it would be of a great help to us in understanding the concern and take care of it, and will ensure a similar situation does not occur again in future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Best Regards, Monideep Jas,General Manager,Green Park Chennai.

10/10 - Xuất sắc

Colleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 4, 2023
Monideep Jas trả lời vào 09/05/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

Kari-Anne Kvaerne

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 4, 2023
Monideep Jas trả lời vào 11/04/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

10/10 - Xuất sắc

Senthooran

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2023
Monideep Jas trả lời vào 28/03/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 - Tốt

Chandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are very courteous and eager to make your stay as comfortable as possible. Food quality is not great.. that needs improvement
Lưu trú 2 đêm vào Tháng 3, 2023
Monideep Jas trả lời vào 20/03/2023
Dear Guest,Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken.Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai.Sincerely,Monideep Jas,General Manager.

6/10 - Được

Sajan

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Cleanliness was poor. Had to call the staff to clean the floors. Not adequate towels, supplies. Staff was uneducated. Location was good with everything in walking distance. Surroundings clean and well kept. Not working TV, not working kettle. Had to call for replacement. Response to fix or to replace was good. overall I will give grade D of C-
Lưu trú 6 đêm vào Tháng 1, 2023
Vijay trả lời vào 30/01/2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,VijayFront Office Manager

6/10 - Được

RENGACHARI

Đi cùng gia đình
Limited choice for Breakfast .Housekeeping need to improve.
Lưu trú 3 đêm vào Tháng 1, 2023
Vijay trả lời vào 23/01/2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vijay,Front Office Manager

10/10 - Xuất sắc

senthil

Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 - Xuất sắc

SARMA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
it was good for staying , but rates and taxes are soaring , except business trips, general family to bear, it is a burden
Lưu trú 2 đêm vào Tháng 12, 2022
Vineet Mishra trả lời vào 31/12/2022
Dear Guest,Thank you for choosing Green Park, Chennai and sparing time to share your review.We look forward to the pleasure of welcoming you back to our hotel.Thanks and Regards,Vineet Mishra,General Manager,Green Park Chennai.

10/10 - Xuất sắc

REGI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place
Vineet Mishra trả lời vào 26/12/2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet MishraGeneral Manager

10/10 - Xuất sắc

vinothan

Lưu trú 2 đêm vào Tháng 11, 2022
Monideep Jas trả lời vào 08/09/2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 - Tốt

KARTHICK

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Property is amazing ; I have stayed here for second time.. this time the room air condition, faucet and toiletries were BAD.. need a lot of improvement but the staff was kind to change the room immediately.
Lưu trú 4 đêm vào Tháng 11, 2022
Vineet Mishra trả lời vào 28/11/2022
Dear Guest,Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken.Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai.Sincerely,Vineet Mishra,General Manager.

10/10 - Xuất sắc

Ramaswamy

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 10, 2022

8/10 - Tốt

Leonard

Lưu trú 3 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Mani

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Had a great experience
Rooms are clean. Hotel well maintained. Staff courteous and helpful. Food was amazing.
Lưu trú 1 đêm vào Tháng 9, 2022
Vineet Mishra trả lời vào 16/09/2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet Mishra,General Manager.

8/10 - Tốt

Manivannan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Hotel and nice breakfast. The current road works in the area makes it a bit of hassle. Smita at the reception was very courteous.
Lưu trú 2 đêm vào Tháng 9, 2022
Vineet Mishra trả lời vào 09/09/2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet Mishra,General Manager.

10/10 - Xuất sắc

Vivek

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2022
Vineet Mishra trả lời vào 03/09/2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet MishraGeneral Manager

2/10 - Tồi

Seetha

Đi cùng gia đình, Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
This property caters to local families and is probably fine for some needs. Pros: Lobby area was nice, non smoking rooms, and hardwood floors in rooms. However, would not recommend for business and international travelers. Cons: Internet was glitchy and then stopped working altogether in the evening. Was told IT person left for the day so they couldn’t help. Local food looked descent, but other options were not as you would expect. A very localized or different version of what you’d expect is served. Cappuccino maker at breakfast looked great but didn’t work. Coffee is not served at lunch at the barbecue buffet restaurant. Called down for toilet paper as the room had very little and finally received a tiny roll an hour later. Pool had pigeons and pigeon feathers in it, so didn’t look appealing to swim in. Lastly, was charged extra at checkout for two teens. On that piece, I would recommend not booking through Expedia, but a website that allows you to designate ages so as to get correct pricing from the beginning. Could have been informed at checkin, but was not. While staff seemed pleasant, they were not able to help in any of the situations and didn’t seem to be service oriented. Overall, disappointing.
Lưu trú 1 đêm vào Tháng 8, 2022
Vineet Mishra trả lời vào 22/08/2022
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,VIneet Mishra,General Manager.

8/10 - Tốt

Arun

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, excellent food. One thing that can be improved is the linens that were looking off-white instead of fully white.
Lưu trú 4 đêm vào Tháng 7, 2022
Vineet Mishra trả lời vào 26/07/2022
Dear Guest, Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken. Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai. Sincerely, Vineet Mishra, General Manager.