Khách sạn gần Công viên Rắn Chennai tại Chennai

"Towels and blankets in the room were very limited. We booked an appointment with the onsite spa which was very delayed and kept us waiting for 45 minutes."

"Nice location in Chennai. Staff are very attentive and helpful. I saw the staff helping a guest pack an art item for shipment! The hotel is near the Phoenix mall which has many shops and restaurants."

"Good location, grand hotel but the service members should be a bit more personable with visitors. They are formal but that making visitors feel special is a quality that needs developed more. Also there was an incident that happened to me in the night with a malfunctioning ac unit in the bedroom but no further calls were provided to apologize for the inconvenience from their part. A star hotel like them is expected to do better. They need customer liaisons that address any issues that happen...

"Bathroom door was broken.Not enough towels."

"Nice place"

"Clean process took a while"

"Bath rooms are not cleaned and bed sheets are not washed "

"We couldn’t check in because there said no Indian ID.please don’t book this hotel I call to Expedia no one helped me Very poor customer service I don’t recommend anyone. If don’t have Indian ID don’t book the hotel "

"For elderly people a bucket and a mug may be provided for taking bath in bath room."

"Staff and"

"The surrounding location is very good"

"Positives: The staff were friendly and helpful when asked. Breakfast was an okay selection of local dishes, which changed every day - eggs also available to your choice. It was quite cheap, and not too far from T Nagar which had a good selection of restaurants. Negatives: We stayed 5 nights and were given the smallest room on our floor (we saw as they were cleaned) which felt a bit odd given the length of our booking. The room already on the smaller side felt more cramped due to this. Our...