Khách sạn Chepelare

"It was very good. But the wifi is not. "

"The hotel wasn’t acting like a 5* hotel. The facilities are good but the staff was extremely rude and incompetent. We were welcomed with no toilet paper in our room (like none) and no hair conditioner. The biggest shock for me was the receptionist who supposed to receive a package which I phoned earlier about and it was rejected 3 times with no phone call to me. I was advised to pay a taxi from Smolyan (€20) to return it back to the hotel. We also tried to order from reception cutlery to our...

"Das Frühstück war sehr frisch und lecker, mit einer guten Auswahl. Besonders im Spa war das Personal sehr freundlich und professionell. Vielen Dank an Hamdi und Vladimir!"

"Temiz oda"

"Hepsi diye biliriz,ofa konforundan çalışan personeline kadar herşey çok güzeldi."

"Oda temizdi. Personeller çok kibardı. Tavsiye ederim. Odaların mtfağı var. Erzağınızı alıp gidin, kendi yemeğinizi yapın. Ekipmanlr çok yeterli"

"Décoration d’excellent goût "

"Habitación limpia, desayunos excelentes personal muy amable y amigables"

"excellent en tout points, services, emplacement, commodités, accueil... un de nos tops en Bulgarie ! merci !"

"I loved the property, and old wooden style house. I loved the room and the location. However, the male manager at check-out treated me like a criminal that would skip out on the bill. Very unprofessional. He took a credit card for room payment, but would only take cash for parking. It made me suspicious of his work."

"I'm travelling with large bags, so I wanted somewhere very near the railway station, but still walkable to all the amazing sites in this most beautiful of cities. It's a gem! This hotel is virtually attached to the railway station, but it's modern, clean, comfortable beds, good bathrooms, and very cheap for the quality. In short, it's the perfect solution for my needs on this trip. A good buffet breakfast is available, but finishes at 9:00am, so just watch that."