Homestay tại Cheshire East

"This is a total scam. To start with, this is not a hotel as advertised. This is a multiple occupancy house. The condition of the propert is deplorable. The smell of the room is unbearable, as if an animal has died and rotted in it. Upon arrival, I found the sink cracked and leaking on the bathroom floor flooding it. The so called emergency number was only operated till 5 pm only. I sent a message on their WhatsApp group as advised but the answer came the following day. I was so much disguated...

"No hot water, no heating in accommodation. Was like 3 weeks before I made booking ( evidence from tenant who had been there for months). Why advertise a property with no hot water or heating in peak winter??!! The description of facilities shared was small print on hotel.com site , so you can imagine my frustration on arrival Accommodations caretaker not responding or returning calls for support. Avoid the accommodation and all others owned by this firm … total fraud. I expect compensation "

"It was ok the house was clean and modern but my room had some issues that were never resolved No blinds on the window.. then i found them in drawer Headboard broken Temperature knob for radiator snapped off"

"This is effectively a bedsit room in a house of similar rooms. The room itself was clean with sheets towels and tea and coffee sachets provided. The shared bathroom and toilets were reasonable and uncluttered. The carpets need a deep clean or replacement. Similarly replacement required if the old fridge which had rust on the freezer door and was frozen shut . The kitchen itself was adequate. Best thing was the reasonable cost and location in town plus good communication."