Dear Gerard,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Chiangmai Journeyhub. We are delighted to hear that you enjoyed our convenient location, extensive buffet breakfast catering to both Western and Asian preferences, as well as our clean and modern rooms.We appreciate your comments regarding the open concept bathroom and room design. We understand that this may not be to everyone's preference, and we will certainly take your feedback into consideration as we continually strive to improve our guests' experience.It's wonderful to hear that you found our gym facilities to be well-equipped and suitable for your needs.We look forward to welcoming you back to Novotel Chiangmai Journeyhub hotel on your next visit to Chiang Mai.Warm regards,Sirisook MooreOperations Manager

Dear Khakanang, Thank you for taking the time to share your experience at Novotel Chiangmai Nimman Journeyhub. We Thank you for rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards, Sirisook Moore Operations Manager

Dear Sheela,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub and that you found our hotel to be a quiet and calm space away from the main street hustle.We're glad to know that you appreciated the new and spacious ambiance of our hotel, as well as the open features of our bar and dining area. It's always our goal to provide a comfortable and welcoming atmosphere for our guests.We'll be sure to pass on your compliments to Kookae and our F&B manager – it's wonderful to hear that they made a positive impact on your experience. We strive to offer attentive and friendly service, and we're delighted to hear that it was reflected in their interactions with you.We're also pleased that you found our recommendations for local dining options helpful and that you enjoyed the excellent choices in the area. Being within easy walking distance to the mall and having good dining options nearby are certainly some of the perks we aim to offer to our guests.Thank you for recommending us for business travelers to Chiang Mai. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Sirisook MooreOperations Manager

Dear JihoonThank you for sharing your feedback with us following your recent stay at our hotel. We greatly appreciate your time in providing us with your rating.We noticed that you rated your experience a 6 out of 10, and while we aim to provide every guest with a flawless experience, we observed that there were no specific comments or details accompanying your rating. Upon conducting an internal investigation, we discovered that our Front Office team promptly fulfilled your request for a twin bedded room during check-in. We're pleased to hear that this aspect of your stay met your expectations.However, we understand that there may have been other elements of your stay that did not meet your satisfaction. We sincerely apologize for any shortcomings you may have encountered and would greatly value any additional feedback you could provide to help us improve.We genuinely hope to have the opportunity to welcome you back in the future and provide you with a truly outstanding experience that aligns with our goal of ensuring every guest leaves with a 10 out of 10 rating.Warm Regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Dear Haroon,Thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manager

Dear Naree,Thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manager

Dear YOONKYUNG,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive comments regarding our friendly staff, modern facilities, and convenient location. It's always rewarding to hear that our guests have had a pleasant experience in these aspects.We apologize for any inconvenience caused by the pricing, and we understand that individual perceptions of value may vary. We constantly strive to provide a competitive and fair pricing structure for the quality of service and amenities we offer.We also appreciate your feedback on the breakfast and swimming pool. Your comments are valuable to us as we continually work towards enhancing our services. We will review and consider improvements to ensure a more satisfying experience for our guests in the future.If there is anything specific you would like us to address or if you have additional feedback, please feel free to contact our guest relations team directly. We are committed to ensuring our guests' satisfaction, and your input helps us achieve that goal.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Sirisook MooreOperations Manager

Dear Christian,Thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manage

Dear Kibeom,Thank you for taking the time to rate us with a positive score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manager

Dear Value guest, Thank you for taking the time to share your lovely feedback regarding your recent stay at Novotel Chiang Mai Nimman Journeyhub. Our team is looking forward to welcoming you back again, with a positive experience soon. Best Regards, Piyaporn M. Duty Manager

Dear Valued guest, Thank you for the positive feedback and hope to welcome you back for another beautiful stay again soon. Best regards,

Dear Valued guest, Thank you for the positive feedback and hope to welcome you back for another beautiful stay again soon. Best regards,

Dear Valued guest, Thank you for your constructive feedback and we have noted on your comments with definitely working on it to improve our hotel product and service. We hope to welcome you back again to see the change. Best regards, The management team.

Dear Valued guest, Thank you for your constructive feedback and we have noted your comments with definitely working on it to improve our hotel product and service. We hope to welcome you back again to see the change. Best regards, The management team.

Dear valued guest, Thank you for your feedback and sad to hear that you unable to cancel your room booking due to Virus situation. However, kindly send your direct email to hotel and we are happy to help as hotel policy is allow to cancel if any booking report the cases in advance. Hope to hearing from you soon. Best regards, The management team

Dear Valued guest, Thank you for your positive feedback on our hotel product and services. We hope to welcome you back again soon. Best regards,

Dear KK, Thank you for your constructive feedback and we hope to welcome you back again soon. Best regards, The management team

Dear Valued guest, Thank you for the positive feedback and hope to welcome you back for another beautiful stay again soon. Best regards, The management team

Dear David, Thank you for the wonderful feedback of your stay. We can't wait to welcome you back again soon. Best regards, The management team

Dear Valued guest, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you very much for TOP score rating review on us and we hope to welcome you back again soon. Best regards, The management

เรียน geniusLAB, ขอขอบคุณที่สละเวลาแบ่งปันประสบการณ์ในการเข้าพักกับทางโรงแรม เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสต้อนรับท่านอีกครั้ง ขอแสดงความนับถือ คณะผู้บริหาร

เรียนแขกท่านผู้มีเกียรติ ขอขอบพระคุณที่สละเวลาแบ่งปันประสบการณ์การเข้าพักกับทางโรงแรมเรา และเราดีใจเป็นอย่างยิ่งที่ทราบว่าท่านมีความประทับใจในการบริการโดยรวมของเรา และหวังเป็นอย่างยิ่งว่าจะได้บริการท่านอีกครั้งในโอกาสอันใกล้นี้ ขอแสดงความนับถือ คณะผู้บริหาร

Dear Cyrille, Thank you for TOP score rating review on our hotel product and service. We look forward to welcome you back again soon. Best regards, The management team.