2/10 - Tồi
Lacey
22/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ
The room that I stayed in was very mis-advertised. It was smaller than it looked online, and I even paid more to upgrade. The walls were dirty and covered with a layer of dirt around the baseboard. The bathroom door had reddish-brown smears on it that I could not clean off with water and a towel. This was a room of health hazards!! The worst part, the bathroom and shower were severely infested and covered with black mold from floor to top of shower, and the couch was covered in a layer of fine dust. It felt very gross and unsafe to walk around barefoot, or to sit on anything.
I tried canceling that night after already feeling my chest tighten and breathing change, but it was too late at night so I stayed for the night. I ended up cancelling my week long stay after staying only ONE night because over the night I had developed a headache, sore throat and my respiratory system was extremely affected by the mold and dust. This was just after staying there ONE NIGHT. There’s no way my body could fight off seven more nights there.
When I tried to get a refund, because of this space being an obvious health hazard, they refused to give me any type of refund back because of their policies. At that point it felt like a scam, not willing to admit their wrongs and giving someone their money back. This is unacceptable when your room is not up to health standards, and you market your rooms as clean. Will never recommend this place!!
Lacey
Lưu trú 7 đêm vào Tháng 1, 2026