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Nhận xét về The Heritage Chiang Rai Hotel and Convention

4 out of 5
The Heritage Chiang Rai Hotel and Convention
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 39/66 nhận xét" "
Đánh giá 8 - Tốt. 20/66 nhận xét" "
Đánh giá 6 - Được. 2/66 nhận xét" "
Đánh giá 4 - Kém. 3/66 nhận xét" "
Đánh giá 2 - Tồi. 2/66 nhận xét" "

9,2/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

farrah

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
Lưu trú 1 đêm vào Tháng 5, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 07/05/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Natasha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Lưu trú 3 đêm vào Tháng 4, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/04/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Yvonne, Neu Ulm

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and clean hotel with good pool area and great gym.
Lưu trú 3 đêm vào Tháng 4, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 22/04/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Ricardo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
K
Lưu trú 1 đêm vào Tháng 3, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/03/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Rustin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A very nice place.
Lưu trú 1 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 08/02/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place
Great place to stay. Staff was very friendly.
Lưu trú 4 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 08/02/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Thomas

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Lưu trú 1 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 26/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

dave

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have been to this hotel many times in the last 6 years on motorcycle trips. This place has the most comfortable bed and pillows in all of Thailand The gym is a bonus The staff is always amazing. It’s worth every penny
Lưu trú 1 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 23/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Thomas

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Weekend away
Sat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
Lưu trú 2 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 23/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

CHING

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
家庭房空間大，乾淨舒適。
Lưu trú 2 đêm vào Tháng 1, 2024
The Heritage Chiang Rai Hotel and Convention trả lời vào 23/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
Lưu trú 7 đêm vào Tháng 12, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 15/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Onrampa

Lưu trú 3 đêm vào Tháng 12, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

6/10 - Được

Meng

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 05/01/2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Tashi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
loved it. bed was super comfortable and food was very delicious
Lưu trú 1 đêm vào Tháng 12, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/12/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Suphakde

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel
Lưu trú 2 đêm vào Tháng 12, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 13/12/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Ronald

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place and great service very clean
Excellent service and price Great central location for our activities
Lưu trú 3 đêm vào Tháng 11, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 13/12/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

ARIYA, Muang

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very big and clean room. Comfortable bed.
Lưu trú 1 đêm vào Tháng 11, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 13/12/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Christofer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excelente opción
Excelente atención por parte del staff, bien cuidado, limpio.
Lưu trú 2 đêm vào Tháng 11, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 22/11/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Le Faltó Cariedad Al desayuno
Lưu trú 2 đêm vào Tháng 10, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 14/11/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Joel

Lưu trú 7 đêm vào Tháng 9, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 03/10/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Masamichi

good
Lưu trú 6 đêm vào Tháng 9, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 21/09/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Futoshi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 04/09/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

bounmy

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Restaurant had lots of mosquitoes at night.
Lưu trú 3 đêm vào Tháng 8, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 21/08/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Gino

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really impressed with the hotel staff and service
Lưu trú 2 đêm vào Tháng 8, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 07/08/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Christian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great please
Lưu trú 2 đêm vào Tháng 8, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 07/08/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 7, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 07/08/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Sandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr sauber und gepflegt
Lưu trú 3 đêm vào Tháng 2, 2023
The Heritage Chiang Rai Hotel and Convention trả lời vào 10/02/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Convenient safe stay
Grandest hotel in the area
Lưu trú 2 đêm vào Tháng 10, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 19/01/2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19.

10/10 - Xuất sắc

weonsuk

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
최고의 호텔이었습니다. 조식은 꼭 추가해서 경험하세요. 가성비 좋습니다.
Lưu trú 2 đêm vào Tháng 9, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 19/09/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Jared

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Yes
Lưu trú 1 đêm vào Tháng 7, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 27/07/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Gregory

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean rooms
Lưu trú 3 đêm vào Tháng 7, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 19/07/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

2/10 - Tồi

Robert

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Give it a miss please!
In 50 years of travel i have never had to leave a hotel of any star the day after i arrived where i was planning to stay for several days.Not only was the customer service extremely poor and reception and layout both internally and externally identical to the Stephen King film "The Shining" but the rooms were tired and run down despite assurances from this rude lady at reception the hotel was full,we could see no one and all that was needed was snow and part 2 could of been filmed here. Being late we wanted food and was greeted to darkness in the dining room with no explanation and these were subsequently turned on for us along with the a/c. My wife told the 1 and only member of staff for whom i believe was the chef as well in this large palace hotel no chilli in the food,so of course the chilli arrives in it, and only found out when i was on the floor unable to breath with this 1 member of staff in this 300 bedroom hotel not to be seen,subsequently my wife was left ging to the kitchen running around for a bottle of water which was like a scene from BBC Fawlty Towers. Thankfully my complaint reached hotel.com and i could get a refund. My wife became upset after the hotel added10% service charge automatically to the bill and i told them exactly what they could do with that. We went to the Meridien leaving the Heritage manager beging us to stay.Simply my answer was not even if i had won the lottery.please oh pls keep clear and avoid!!! No way 4 stars if lucky 2✨
Lưu trú 3 đêm vào Tháng 6, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 28/06/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, Thank you for sharing your review for us. We're pleased to apologize for any inconvenience caused. We'll will take your feedback for further improvement. Respectfully yours, The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

KITTIMA

Lưu trú 1 đêm vào Tháng 5, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/05/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - Tốt

Phatthacharasuda

Lưu trú 1 đêm vào Tháng 5, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 25/05/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

LAURA ANGELICA

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy limpio y amable el personal, solo no me gusto que tienen el horario del restaurante muy reducido, queríamos cenar cuando llegamos muy cansados del vuelo y era muy tarde, el restaurante cerró antes de lo que indicaba en la información y nos dormimos con hambre, tal vez ayudaría vender snacks o galletas y no solo café o té… pero todo lo demás genial! Gracias
Lưu trú 3 đêm vào Tháng 4, 2022
The Heritage Chiang Rai Hotel and Convention trả lời vào 26/04/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 - Xuất sắc

Kingkarn

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2022
The Heritage Chiang Rai trả lời vào 08/02/2022
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 - Tốt

Wiroom

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
โดยรวมดีมาก
Lưu trú 1 đêm vào Tháng 2, 2022
The Heritage Chiang Rai trả lời vào 22/02/2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly price good trees around the hotel are nice
Lưu trú 1 đêm vào Tháng 1, 2022

6/10 - Được

TOMOYA

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Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
夕食のレストランにて、従業員がほとんどいなくてオーダーするのにとても時間がかかった。
Lưu trú 1 đêm vào Tháng 12, 2021
The Heritage Chiang Rai trả lời vào 27/12/2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 - Tốt

Khách đã xác thực

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Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2021
The Heritage Chiang Rai trả lời vào 27/12/2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 - Xuất sắc

Laddawan

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful room and nice city views Everything is good to stay with the family 4adlt 2 kids
Lưu trú 1 đêm vào Tháng 12, 2021
The Heritage Chiang Rai trả lời vào 13/12/2021
Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,

10/10 - Xuất sắc

Monthana

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2020

2/10 - Tồi

Khách đã xác thực

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Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Before we came to this hotel, we checked the reviews and they were great. This influenced us coming here. When we came to check in, they asked us to come back in an hour. This was a first for us in Thailand. We came back and there was no one to help with the bags. Another first. The room is very nice, but the bathroom is very small. After our second night, the bathroom smelled like an open sewer. They came checked it out and asked us if we wanted to move rooms. When we moved to the new room, they had to fix the door because it would not lock. In the reviews, people said the internet was good. My hotspot from my phone is faster. Down load speed was 19.6 and there is no password security. We tried to use the microwave and hotpot in the room . The plug in did not work. They did come And fix it. They had to attach the wires to the sockets. Customer service at this hotel is poor, because They are under staffed. The best thing about this hotel were they people that worked there. They were very nice but need help. These are the people that were outstanding, N. Bow, N. Time, and Anne the 10th floor maid. We talked with the manager and he apologized and told us that he would relay this info up to the management group. He offered us no help to make this better. We will not stay here again and do not recommend this hotel at all.
Lưu trú 4 đêm vào Tháng 2, 2020
Reservation trả lời vào 15/02/2020
Thank you so much for taking time to give us this review. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused.

10/10 - Xuất sắc

Franck

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
4 nuits entre amis
Hôtel récent. Superbe suite de 2 chambres. Choix au petit déjeuner. Petit bémol : la piscine était fraîche et l’hôtel est à 10 minutes en voiture du centre. Accueil et service sont au rdv.
Lưu trú 4 đêm vào Tháng 1, 2020
Khanthong M. trả lời vào 02/02/2020
Thank you for your kind review.

4/10 - Kém

Aguest

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very disappointing breakfast, 24 hour music in the hallways that could be heard in the room, extremely loud doors closing, a cold 'library lounge' with fake book covers, friendly but helpless staff.
Lưu trú 3 đêm vào Tháng 1, 2020
Khanthong M. trả lời vào 30/01/2020
Thank you so much for taking time to give us this awesome review. Please share your feedback with us on TripAdvisor to provide a better experience for you. The Heritage Chiang Rai.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotel... clean, welcoming staff and the rooms are very comfy with modern touches. Will definitely stay again.
Lưu trú 1 đêm vào Tháng 1, 2020
Khanthong Meesin trả lời vào 21/01/2020
hank you so much for taking time to give us this awesome review.

8/10 - Tốt

Troy

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Stay but Can be better...
Glad to redeem my 1 night stay from Hotel.com. Pros: Comfy bed, great service from the staff, clean and newly renovated. Cons: Lack of shops around the Hotel. Swimming Pool being a family area would be great if they can prohibit any smoking around the pool area. Internet would be better if they can invest more speed into it or stronger coverage to the corner rooms. Please consider to have shutter services to Central / Big C / Night Market.
Big Pool
Nice View
Plenty of Car Parks
Lưu trú 1 đêm vào Tháng 1, 2020
Khanthong Meesin trả lời vào 18/01/2020
Greeting from The Heritage Chiang Rai Thank you for your kind message.

10/10 - Xuất sắc

Khách đã xác thực

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
wonderful staff and place,see you next trip again and again
Lưu trú 3 đêm vào Tháng 1, 2020
Khanthong M. trả lời vào 15/01/2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

8/10 - Tốt

KEVIN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2019
Reservation trả lời vào 04/01/2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

8/10 - Tốt

Silvan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2019
Reservation trả lời vào 07/01/2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.