6/10 - Được
David
Đi cùng gia đình và trẻ nhỏ
28/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ
It started with checkin, we were not advised that the maids are every other day. Then when we asked for more towels (6 in the room) only three towels….we were told it was a 30 minutes wait. Then, when I went down no one was at the front desk. I waited for 30 minutes, still no one. Then at 6 in the morning still no one at the front desk. When the maids did come they “accidentally” took two articles of clothing that were white. I assume they thought that they were towels. However, when you looked they were shirts. The hotel was not “clean.” Under the beds lay a lot of food that hasn’t been vacuumed, and dust in the windows and corners. The room was large and the staff especially the morning in the breakfast area were really complimenting and discussed the location. Too bad the rest of the staff wasn’t as great.
David
Lưu trú 3 đêm vào Tháng 5, 2024