2/10
Our booking was cancelled by Sonder 2 hours before we were checking in. As we were travelling we did not get the email until we had arrived at the apartment. Sonder did not offer any alternatives and we had to contact Expedia customer support to arrange alternative accomodation. Read the trustpilot reviews of Sonder and you should will be note that this type of last minute cancellation is common
I would not consider any sonder property again and urge Expedia to consider if they should work with them if they want to avoid this type of problem with their customers.
Jaimal
Lưu trú 3 đêm vào Tháng 6, 2025