Dear Shellee, We appreciate you taking the time to review our hotel and for choosing us. We want to thoughtfully craft experiences to ensure our guests rise refreshed every day. Therefore, we hope you will accept our apologies for the inconvenience and frustration you experienced due to the concerns in your guestroom. We invite you to revisit for the integrated, revitalizing experience you deserve the next time you are in the area. Thank you for choosing Westin, a place where together we rise.Sincerely,Mr. Kym Myers,General Manager

Dear Grant, Thank you for choosing The Westin Chicago Lombard and for your generous review. We are glad our innovative approach to decorative details added to the enjoyment of your visit. We strive to combine meaningful service with enriching style, and we appreciate your acknowledgment of our efforts. We look forward to seeing you again soon.Sincerely,Mr. Kym Myers,General Manager

Dear Mark, Thank you for choosing The Westin Chicago Lombard and for your high rating. We are glad you had a pleasant stay and that our thoughtfully crafted property and intuitive associates enhanced your visit. It was also a pleasure reading you enjoyed your time at our in-house restaurants. That said, we are sorry for the oversight in your guestroom; we will address this appropriately to ensure everything is immaculate and welcoming. Thank you again for your feedback, and we hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers,General Manager

Dear LeaAnne, Thank you for taking the time to share your review and for choosing us. We are pleased you enjoyed your time with us and that you liked our intuitively designed accommodations and attentive associates. That said, we are sorry for the difficulty you had with keeping your guestroom at a comfortable temperature. We will address this appropriately as we always strive to grow and improve our guest services. Thank you again for your business, and we look forward to welcoming you back to The Westin Chicago Lombard soon.Sincerely,Mr. Kym Myers,General Manager

Dear Ashley, Thank you for evaluating your stay at The Westin Chicago Lombard. We enjoy hearing how much our guests can relax and recharge in our signature Westin Heavenly Bed, and we are also glad our intuitive associates enhanced your visit. That said, we regret not meeting some of your expectations; please know that our front desk is always available and happy to make you as comfortable as possible. We appreciate your business, and we look forward to seeing you again soon the next time you are in the Lombard area. Sincerely,Mr. Kym Myers,General Manager

Dear Adrian, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates and convenient location enhanced your stay. That said, we regret not meeting some of your expectations, and we will share your feedback appropriately. Thank you once more for your business, and we look forward to seeing you again soon on your next visit to the Lombard area. Sincerely,Mr. Kym Myers,General Manager

Dear Keith, Thank you for the gracious review of The Westin Chicago Lombard. We are thrilled you and your family had a great stay and that our optimal location perfectly suited to your needs. It was our pleasure accommodating you, and we look forward to welcoming all of you back for another exceptional experience.Sincerely,Mr. Kym Myers,General Manager

Dear Dontrell, Thank you for choosing The Westin Chicago Lombard and for your high rating. We are glad you enjoyed your time with us and that our intuitive associates helped elevate and optimize your stay. It was also a pleasure reading our dynamic location was perfect for your visit to our city's many attractions. We hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers,General Manager

Dear Rikki, Thank you for being our guest and for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Chicago Lombard. We look forward to your return and wish you all the best with your future travels.Sincerely,Mr. Kym Myers,General Manager

Dear Craig, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

Dear Shemickco, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Chicago Lombard your home whenever your travels bring you to the area.Sincerely,Mr. Kym Myers,General Manager

Dear Mari, Thank you for choosing us and for sharing your outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Chicago Lombard. We look forward to your return and wish you all the best with your future travels.Sincerely,Mr. Kym Myers,General Manager

Dear Paula, Thank you for the generous review of The Westin Chicago Lombard. We are thrilled you had a great stay and that you loved our impeccable accommodations and intuitive associates. We are also glad our optimal location worked well for your travel plans. Thank you once more for your recommendation, and we look forward to exceeding your expectations again.Sincerely,Mr. Kym Myers,General Manager

Dear Maher, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations with our attentive service and ideal location. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Sincerely,Mr. Kym Myers, General Manager

Dear Nadia, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Mr. Kym Myers,General Manager

Dear Chris, Thank you for choosing The Westin Chicago Lombard once again and for your review. While we are glad you had a pleasant time with us, we apologize for the noise issues you experienced due to the location of your guestroom. We understand the importance of providing a peaceful and comfortable environment, and we regret falling short in this regard. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. Thank you again for your loyalty to our hotel, and we love knowing you plan to return; we look forward to serving you better in the future.Sincerely,Mr. Kym Myers,General Manager

Dear Todd, On behalf of our associates, thank you for the kind review. We are thrilled you could take advantage of all our world-class destination offers, especially our beautiful location, invigorating surroundings, and thoughtful associates. All of us at The Westin Chicago Lombard look forward to having you visit with us again!Sincerely,Mr. Kym Myers,General Manager

Dear Javonne, Thank you for evaluating your stay at The Westin Chicago Lombard. We are thrilled to know you loved our signature Westin Heavenly Bed and that it left you refreshed and invigorated for your time in our dynamic city. That said, we regret not meeting some of your expectations; please know for future visits, our front desk associates are always available to help make you as comfortable as possible. We appreciate your business and look forward to welcoming you back the next time your travels bring you to Lombard.Sincerely,Mr. Kym Myers,General Manager

Dear Jasmine, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our immaculate and fresh accommodations, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers,General Manager

Dear Qiana, Thank you for returning to The Westin Chicago Lombard. We love knowing you continue to enjoy our enhanced hospitality and our ideal location. It is always a pleasure to have you and your family as our guests, and we look forward to your next visit.Sincerely,Mr. Kym Myers, General Manager

Dear Gordon, Thank you for your generous review of The Westin Chicago Lombard. Our associates strive to go the extra mile, and we are pleased they helped make your stay exceptional. Thank you again for allowing us to host your visit, and we are excited to have the pleasure of doing so again whenever you return to the area.Sincerely,Mr. Kym Myers,General Manager

Dear Keith, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

Dear Chelsea, Thank you for staying with us at The Westin Chicago Lombard. We are glad you and your daughter enjoyed our attentive service and took advantage of our indoor heated swimming pool. We also appreciate your kind suggestions of what would have made your visit even better, and we are excited bout your return.Sincerely,Mr. Kym Myers, General Manager

Dear Tiara, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Rajneesh, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Sincerely,Mr. Kym Myers, General Manager

Dear Thu, Thank you for staying with us and for your gracious rating. On behalf of all of us at The Westin Chicago Lombard, we would like to invite you for another outstanding visit.Sincerely,Mr. Kym Myers,General Manager

Dear Lisa, Thank you for choosing The Westin Chicago Lombard for your recent stay. We are pleased to see your kind rating. It was a pleasure accommodating you, and we look forward to you revisiting the next time you are in the area.Sincerely,Mr. Kym Myers,General Manager

Dear Basma, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

Dear Guest, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Lori, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our immaculate and fresh accommodations, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers, General Manager

Dear Shirley, We appreciate you taking the time to review our hotel. We hope you will accept our apologies for the maintenance and cleanliness issues you encountered in your guestroom and the inconvenience this caused. We have shared your review with our associates and will address this appropriately. We invite you to revisit for the integrated, revitalizing experience you deserve the next time you are in Lombard.Sincerely,Mr. Kym Myers, General Manager

Dear Timothy, Thank you for choosing to stay at The Westin Chicago Lombard. We are glad our location was perfect for your visit and that our devoted associates took good care of you. We hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers, General Manager

Dear Melissa, Thank you for the excellent rating of The Westin Chicago Lombard. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Xochil, Thank you for the perfect rating of The Westin Chicago Lombard. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Lisa, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations and excellent amenities. We are glad our location was perfect for your visit to our city's many attractions, most notably to Target, Yorktown Mall, AMC theater, and many restaurants. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Jade, Thank you for the kind rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

Dear Crystal, Thank you for the perfect rating of The Westin Chicago Lombard. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Julie, Thank you for choosing to stay at The Westin Chicago Lombard. We are glad our location was perfect for your visit. Located near O'Hare and Midway Airport and just 3 miles from the Metra, we enjoy providing a convenient and revitalizing retreat for our guests. We look forward to being the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers, General Manager

Dear Guest, Thank you for the perfect rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear William, Thank you for the generous rating of The Westin Chicago Lombard. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

Dear Joshua, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our beautiful property, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers, General Manager

Dear Stacy, Thank you for the generous rating of The Westin Chicago Lombard. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

Dear Angelica, Thank you for choosing The Westin Chicago Lombard. We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. We love it when people include us in their special celebrations; therefore, we are glad we could help make your husband's birthday memorable. It was also a pleasure reading our spotless hotel, and luxury guestrooms with our signature Westin Heavenly Bed, and our intuitive associates enhanced your stay. Thank you again for your business, and we love knowing you plan to return; we look forward to it.Sincerely,Mr. Kym Myers General Manager

Dear Mr. James Burt, Thank you for evaluating your stay at The Westin Chicago Lombard. We enjoy hearing how much our guests can relax and recharge in their intuitively designed guestrooms that feature our signature Westin Heavenly Bed and Heavenly Bath. It was also a pleasure reading you loved the enriching food we serve. We appreciate your business, and we look forward to welcoming you back for another rejuvenating stay.Sincerely,Mr. Kym Myers General Manager

Dear Anisha, Thank you for taking the time to share your experience at The Westin Chicago Lombard. We are thrilled to know you enjoyed your time with us and that our thoughtfully crafted property enhanced your visit. Thank you again for your recommendation, and we look forward to welcoming you back soon.Sincerely,Mr. Kym Myers General Manager

Dear Matthew, Thank you for your thoughtful review of The Westin Chicago Lombard. We hope you had an overall pleasant stay, and we are glad you loved our thoughtfully crafted accommodations. While we appreciate knowing you liked most of our associates, we apologize for the level of service you received from one of our team members. Your concerns have been shared with our team, and we have taken appropriate action to ensure these issues are not repeated. Thank you again for your feedback, and we look forward to welcoming you back for the exceptional hospitality you deserve.Sincerely,Mr. Kym Myers General Manager

Dear Nick, Thank you for the wonderful review of The Westin Chicago Lombard. We are thrilled to read how much you enjoyed our thoughtful hospitality. Our associates are dedicated to delivering an excellent experience to all of our guests, and it will be an honor to pass along your compliments to Celina. Having said that, we regret not meeting some of your expectations; we will share your comments with the appropriate individuals as we are continually striving to grow and improve our guest services. Thank you again, and we look forward to welcoming you back on your next visit to Lombard.Sincerely,Mr. Kym Myers General Manager

Thank you for the wonderful review! We hope to see you again soon, safe travels!

Thank you for the wonderful review! We hope to see you again soon, safe travels!

Thank you for the great review!