Search Apartments in Chiltiupan

"I enjoyed my staff. Daily room service was good. Breakfast buffet was basically the same thing everyday tho."

"I got a 2 bed room for my dad & I, my bed had a stained sheet which I requested to be changed. The towels didn’t seem to clean either. We checked in really late at night and the staff at that time were great. The staff in the day had no attention to customer service and had a dry and almost angry attitude. This brought down my dad’s mood, luckily we only booked one night and left as soon as it was check out time. The information on Expedia does not match what staff say.. The address is not exactly correct. It’s off by a couple feet. The pool is not 24hrs. And check out is at 2pm. The “included” breakfast is just fruit or yogurt. Nothing like a traditional breakfast. The property is great but all things mentioned just dilute the whole experience. Would not return! "

"La comida estaba bastante buena. El personal súper amable. La habitación al lado de la piscina. La limpieza excelente todos los dias"

"Good service "

"Great staff"

"The SPA was amazing, i felt so much more flexible and free after a good treatment. Pool was great, very clean very comfortable as well as you can be attended with drinks while going for a swim "

"Staff was amazing. "

"Infinity pool right on the beach was awesome. Staff was very helpful and friendly. Shipping container-like rooms were very cool with a private hammock area for each. Only slight gripe I have is that the bathroom would start to smell after a while if the lights turn on "

"Staff in all levels has high standards so their service is excellent, the hotel is clean, very well organized even though had a lot of traffic (events going on) it never felt crowded. They provide plenty of room for guests. Excellent location to walk in La Gran Via and neighbors malls. The area is very safe."