2/10 - Tồi
Zayne
Đi cùng bạn đồng hành
12/07/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We checked in on 30th of June, and this was by far the worst motel experiences we’ve ever had. The room was absolutely not as pictured, and the condition of the place was absolutely shocking.
- The room was extremely dated and dirty
- There were holes in the walls, peeling paint, and carpet lifting in places
- The shower was disgusting – there was mould, grime, a used bar of soap with hair on it, and even used a loofah left behind
- Hair and dirt were all over the carpet, so it clearly hadn’t been cleaned
- The kitchen surfaces were wiped, but the cabinets were greasy, and one cabinet door was broken
- We found an opened carton of milk in the fridge that had expired on 8 June (our stay was on 30 June)
-The toilet seat was yellowing, the blankets were thin despite it being mid-winter, and there was a mystery stain on the bed (don't even want to know what it is!)
We left immediately and booked another motel in town that was actually clean and welcoming. When we raised the issue with the manager, we got no apology and no refund. Even Expedia tried to get a refund on our behalf, but they were unsuccessful.
We were later told by another motel that this property is often used for emergency housing — something that should have been disclosed upfront.
This place is misleading, unhygienic, and completely unacceptable. If I could give it negative stars, I would!
Zayne
Lưu trú 1 đêm vào Tháng 6, 2025