Thanks for you valuable feedback lynn

Hello Mark, Sorry for inconvenience. We have find that your stay was for 4 night with us. Issues would have been resolved if you would have raised issue while at onsite.We apologies again for inconvenience and thanks for feedback.

Thanks for Your stay with us Megan, Hopefully see you again sometime.

Thanks for your valuable feedback.

Thanks Michelle for your valuable feedback, hopefully see you again sometime.

thanks for your valuable feedback

Again, heartily apologies. After reconsidering this case where we have offered room change and free breakfast to guests unfortunately, refund is not possible at this time.pls note: Guest left the room without informing about complaints to onsite Manager, whereas, our phone and emails monitored 24 hrs for emergencies. We would have sorted the issue on the spot if we were informed the same night rather than leaving the property and being informed in the next morning.Feel free to contact me if you have further questions or concerns.

Hi, Thanks for your feedback. We have raised your concerns to the housekeeping team and we hope to meet the standards of expectations next time around. Thanks again for your feedback.

Thanks Dhaneesh for choosing us. looking forward to see again sometime

Thanks for Your stay with us, Hopefully see you again sometime.

thanks for choosing us to stay.

thanks for your review.. See you again sometime

Many thanks, hopefully see you again sometime

Many thanks Janelle, hopefully see you again sometime

Many thanks, hopefully see you again sometime

Many thanks, see you again sometime