Thank you so much for the 5/5 review! We are so glad to hear you appreciated the history of the Jailhouse. We think Pumpkin the cat is pretty cute too :)

Thank you so much for the thoughtful review! We are glad to hear you enjoyed the simple check in process and found the Jailhouse lovely and clean. Thank you for the recommendation around the shower cubicles, we will certainly look into options for that :)

Thanks for the 5/5 review :)

Thanks so much for the great review, we are glad to hear you enjoyed your stay in Jail! :)

Thanks for the review! :)

Hi Alex, Thank you for your feedback! We are glad you enjoyed your stay with us and hope to see you back in jail soon :)

Thanks for the 10/10 review! :)

Thanks so much for the 5/5 review! We are so glad you enjoyed your stay :)

Thanks so much for the 5/5! We are glad you enjoyed your stay :)

Thanks for the great review! We are so pleased you enjoyed your stay, we think it’s a pretty special place too :-) We will address your concerns around the bathroom cleaning with our housekeeping staff. Thanks again

Thank you so much for your lovely review! We are so happy to hear you loved staying at the Jailhouse! We think it’s a pretty cool place too

Thanks for the 5/5 review!

Thanks for the 5 star review! :)

Hi, thanks for your review. If you are in Chch for longer then buying a metro card for the buses means it is only 2 per trip :)

Hi and thanks for your lovely comments. The stairs are an amzing feature of the former prison, so we have left these in place instead if installing a lift.

Thanks for your rating, hope you can stay again

Thanks for your great review. Rapt you found our digital self check-in worked so well.

Thanks so much for your lovely comments, hope to see you again soon.

Loved to see your 5/5 reivew, thanks

Thanks for your lovely comments, glad you had a great stay

Hi Francesca, Thank you so much for your kind review, we work very hard on making our hostel homely (for an old prison), so glad you loved it as much as we do!

Hi, thanks for your great review. Love that you are so happy here you are staying longer! Appreicte your nice cooments about our friendly Jail wardens too

Thanks very miuch for your comprehensive review. Very glad to read that you enjoyed the interesting unique features of staying in Jail. We love our Express check-in Kiosks and digital locks too, and that very much adds to it being a secure and safe place to stay. Yes the toilets and sinks, cell doors and window bars are original, we have tried to keep as many original feature as possible but upgraded where necesary, the beds and mattresses for example are fortunately not original! It is a fantastic, clean and comfortable and very reasonbly priced place to stay in Chch. Hope you can stay again.

Hope to see you in Jail again !

Hi there, Thank you for taking the time to rate your stay with us. We really appreciate your feedback and so sorry to hear that you encountered a few issues during your time in Jail. We're really pleased to be able to offer free, unlimited wifi and it works super fast in all communal areas in the hostel. We are unfortunately faced with a challenge with the signal strength in the guest rooms because of the two feet thick walls. We do, however try and point this out to our inmates at check in and offer tips on how to get around the problem like opening the room door slightly to get a better signal so we're sorry if you missed out on that. We're sorry if you found the kitchen to be do small. We have tried to design and organize it so that there is as much space as possible and unlike most hostels, we keep it open 24 hours a day so that guests can choose their time to use the space when it might be less busy. With regards to the outdoor area, we are completely smoke free inside the building and whilst we don't encourage smoking and it's our preference for people to smoke away from the property, we feel it would be unfair not to provide a designated area outside, should some guests wish to smoke. We take security and our guests welfare very seriously and have cameras installed in various areas and your comments have prompted us to look at placing extra camera surveillance in the garden area. We don't allow non guests in any area of the hostel or it's grounds or accept any bad behaviour, including being intoxicated. We may not be open on the desk 24hrs a day but we encourage guests to contact our Night Warden, who is on site after hours should there be any issues or concerns. There is a buzzer on the front desk you can press to call them so we hope you were able to use that to alert them. Once again thank you so much for your comments. Kind regards, Nikki and the Jailhouse team